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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the professionalism and knowledge of the staff, who are often described as friendly, helpful, and caring. Consumers highlight the ease of online meetings and the speed with which the company addresses any issues. People feel that their concerns are heard and that the company helps them find the correct medication and dosage. Consumers consistently praise the customer service, noting that representatives are responsive, efficient, and compassionate. Reviewers also value the affordability of the services compared to other options. While opinions on the delivery service are mixed, the overall sentiment towards the service and the product is positive, with many customers reporting great success and satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I switched TRT providers from a local clinic to Henry meds because of cost and I liked the idea of a provider delivering my treatment vs. driving for a shot or picking up supplies. Kimberly Belangee,... See more

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Rated 5 out of 5 stars

Fast and efficient service. The provider is always willing to address any questions or concerns. I really like HenryMeds because getting regular bloodwork is vital. They treat you the same way a urolo... See more

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Rated 5 out of 5 stars

I've been with Henry Meds for a year now and it's just a great service. The doctors are great, customer service is great and the service is great. I have used customer support via phone and email an... See more

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Rated 5 out of 5 stars

I had no idea what to expect and seen Henrys from a TV add. The person who we meet with remotely explained the process and answered all my questions for my 81 year old husband going to try the pill f... See more

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Rated 3 out of 5 stars

The company has streamlined much of the process and communications are swift. However, I selected Henry because oral TRT was offered. I went through the entire process, and paid all the money upfront,... See more

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Rated 5 out of 5 stars

By far the best testosterone therapy. The doctors check your blood regularly check in on you regularly. I can’t imagine not using Henry meds. I will never recommend anybody but Henry meds based on t... See more

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Rated 5 out of 5 stars

Jessica Hammonds is very thorough in handling my telehealth visits. Always very informative and makes me feel very confident about the medication I am taking. Very much appreciate her professional man... See more

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Rated 5 out of 5 stars

Smooth and easy to get started my appointments were friendly and supportive I felt like all my questions and concerns were addressed and listened to. Jessica Roberts was amazing literally one of t... See more

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Rated 5 out of 5 stars

Knowledge driven practice, efficient, friendly, respectful, supportive and trustworthy. As a health professional, I highly recommend Henry Meds for your health needs. Can’t not add that Customer Serv... See more

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Rated 4 out of 5 stars

My provider very satisfactory in reviewing my info and suggesting changes for improved results. She seems very knowledgeable and easy to work with. The 2 month supply is a little inconvenient in that... See more

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Rated 5 out of 5 stars

This was my first time consulting with a physician online. It was very comforting and easy. Dr JJ, was amazing and listened to my weight loss concerns. Highly recommend!

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Rated 5 out of 5 stars

Driahna M. is excellent, always beneficial meeting her to review my labs and meds to ensure I'm gettign the best treatment plan and care moving forward. Proactive, yet quick to react if needed based o... See more

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Rated 5 out of 5 stars

Rebecca was very helpful right from the start. What began as stressful for me was alleviated because of Rebecca’s ability to solve the problem in one conversation. Customer service is only as good... See more

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Rated 4 out of 5 stars
Verified

Had better luck with the original GLP1. The daily injections not working as well and travel a lot. Being honest with original dosage, did experience slight nausea but not to point of taking medic... See more

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Rated 5 out of 5 stars

My provider, Beth, was smart, intuitive, caring and approachable. No questions left unanswered. I am excited to begin this journey and I feel that my care is in great hands!

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Rated 5 out of 5 stars

This place continues to amaze me how quickly they will address any issues you may have they will bend over backwards in order to satisfy you. I have always been a skeptc about anything online but I c... See more

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Rated 5 out of 5 stars

Very professional and thorough, not what I was expecting. There was a lot of communication and clear directions along the way. I highly recommend. Kudos to Kelly (PA-C) and her team for their assista... See more

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Rated 5 out of 5 stars

Loreal was very polite, sweet, kind and helpful. She was very professional and answered all my questions. Loreal did not keep me on hold for very long when she was looking up my account, and was apolo... See more

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Rated 5 out of 5 stars

I completed a medical exam via video on 8/29/25 and my Doctor was friendly and thorough in direction of making sure the medication is safe to prescribe. The purpose of purchasing the weight loss med.... See more

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Rated 5 out of 5 stars
Verified

At age 68, after many failed attempts, I decided to take my life back and lose the weight that was robbing me of self esteem, health, relationships, and an active life. Henry Meds made it possible for... See more

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Rated 5 out of 5 stars

Customer service has been slowly disappearing as an art. Henry Meds has brought it back. In starting and continuing my weight loss regime, I have had many contacts with many folks at Henry Meds. Altho... See more

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Rated 5 out of 5 stars

I was hesitant because the first month was only 79$ with the promo they had going at the time. I researched many of the top 10 lists in the Nation and ultimately went with Henry meds. The process can... See more

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Rated 5 out of 5 stars

My visit was wonderful. She told me something somethings that I didn’t know. Theresa was a pleaure to talk witk. I wish all medical staff, especially the P.A. M.D. could learn that valuable lesson... See more

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Rated 5 out of 5 stars

Quick and easy process and so much cheaper than most of the other pharmacies, especially the one I used when I began using the compounded semiglutide. Thank you Dr. Allen.

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Rated 5 out of 5 stars
Verified

Great experience so far. The mid-level was very informative, she answered questions that I didn’t even know I had at the time. I sincerely appreciated all of her knowledge regarding this program in th... See more

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Rated 5 out of 5 stars
Verified

After being denied multiple times in other methods, Henrymeds couldn’t have made me happier the moment they said my prescription was on its way! After signing up and having my appointment with the p... See more

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Rated 5 out of 5 stars

My Henry Meds video visit was smooth, professional, and easy. The provider listened, explained clearly, and made me feel comfortable. Highly recommend

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Rated 5 out of 5 stars

I've being dealing with Henry Meds for 2 years now. They've always been a great company to deal with. Dr. Alina Hasan has been working with me this entire time. She is great to work with an always... See more

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Rated 5 out of 5 stars

I really appreciated being able to contact Henry Meds to talk to them about what is expected cost wise and everything was forthcoming NO HIDDEN FEES. The staff is friendly and helpful and listen to yo... See more

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Rated 4 out of 5 stars

Audrey was excellent. She understood my blood work as it related to my meds and offered solid feedback on how to proceed. Since I was leaving on a 3 week vacation, she helped to rush my prescription s... See more

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Rated 5 out of 5 stars

I truly appreciate my NP Megan for her professionalism and her knowledge toward my care. She makes it clear and comfortable with any question I ask. She makes my experience amazing, thank you! Kk

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Rated 5 out of 5 stars

The process was very simple from beginning to end. Prices were affordable, compared to similar companies. The virtual appointment with the Doctor was efficient and she listened to all of my concerns.... See more

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Rated 4 out of 5 stars

Excellent quick service with thorough explanation of medicine. I do feel I was up charged for a higher sale. I didn’t qualify for the med I wanted that I’ve used before for $69, I only qualified for... See more

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Rated 4 out of 5 stars

My interview with my provider was wonderful and helpful. The problem is answering questions with the chat. I kept getting the same questions over and over. I finally had to call to clarify what I need... See more

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Rated 5 out of 5 stars

My NP was totally cheerful and knowledgeable as well. She answered any questions I had. Totally professional and I highly recommend their services

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Rated 5 out of 5 stars

Fast replies to my questions and my RN is fast getting back to me and going over my blood work, and easy to book appointments and grest to do it over the phone. My life is on the right track because t... See more

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Rated 5 out of 5 stars

Appointment was quick and easy! Also, very cost efficient as I don’t have insurance and this is a very affordable option for me.

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Rated 5 out of 5 stars

I'm a real customer and I received great results. I'm almost 1 year in and they have exceeded my expectations

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Rated 5 out of 5 stars

Been with them for about 2 years. Overall very happy. In particular, the customer service is really good. Easy to chat with someone, they are nice and have been very fair. The product (semaglutide... See more

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Rated 5 out of 5 stars

Paul was so easy to talk to. Discussing a person‘s weight and challenges is always such a difficult thing to do. But he was very kind and listened to everything I said. Excellent appointment.

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Rated 5 out of 5 stars

They listen to my concerns and helped me find the correct medication and dosage. Online meetings are simple. I am loosing weight.

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Rated 5 out of 5 stars

They respond very quickly. Waiting for lab results for medicine but very helpful so far.

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Rated 5 out of 5 stars

Elizabeth Davis is my PA and she was so understanding and listened to my questions. She was honest and helpful. I trying enjoyed speaking with her.

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Rated 5 out of 5 stars

I have been with Henry for some time now and have found all my providers to be skilled and caring in their approach to my care. I have had great success with the prescriptions as well. I highly reco... See more

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Rated 5 out of 5 stars

Always quick and helpful staff at Henry. I have been using them for 18 months and never had any issues.

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Rated 5 out of 5 stars

A very professional and thorough provider. Response to questions is very quick. A great company.

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Rated 5 out of 5 stars

Great customer service...easy to schedule appointments. Provider was knowledgeable and informative. Look forward to my next follow up!

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Rated 5 out of 5 stars

This was the 2nd time I met with Jordan, she is amazing and very knowledgeable. She is polite and easy to talk to. Thanks Jordan

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Rated 5 out of 5 stars

I will start with a 3 star review. The Doctor was great and showed up on time. Listened to my plan I been working out and the steps I have taken towards reaching my weight loss goals over the past c... See more

Company replied

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Company details

  1. #2 of 2 best companies in Sports Medicine Clinic
  2. #21 of 63 best companies in Weight Loss Service

Written by the company

Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I had been on this same weight loss…

I had been on this same weight loss medication before through a local health nutritionist, but I got tired of paying hundreds of dollars every month. Out of curiosity, I decided to do some research and came across Henry Meds. I booked an appointment with one of their providers, Morgan Pedersen, NP, and she took the time to explain everything to me in detail—honestly, even better than my previous nutritionist!

When she told me the price, I was shocked at how much I would be saving. I still had my doubts at first because the cost difference was so big, and I wasn’t sure if the medication would really be the same. But Morgan reassured me it was, so I decided to give it a try.

To my surprise, when the medication arrived and I started using it, it was exactly the same as what I had been getting locally—but for a fraction of the price. I’ve now been on it for two months, lost about 20 pounds, and I’m still losing! I couldn’t be happier with the medication, the service, and the incredible savings.

Thank you, Henry Meds and Morgan, for making this journey so easy and affordable!

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very nice and positive.

Very nice and positive.

October 14, 2025
Unprompted review
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Reply from Henry Meds

Thank you for your kind words! We’re committed to providing a smooth and supportive experience, and we appreciate your feedback.

Rated 1 out of 5 stars

Criminals

Criminals. This place only wants money. They lie about upfront fees and force GLP-1s on you because they are more expensive. They will require argument back and forth in order to cancel. BE VERY AWARE that you'll likely have to go through your bank and cancel your card to end the nightmare.

September 15, 2025
Unprompted review
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Reply from Henry Meds

We have requested additional information to better assist. Trustpilot will send you a request to provide some additional details, please respond. Thank you!

Rated 5 out of 5 stars

Great customer service

Great customer service. Responsive and was able to help guide me through treatment and billing.

October 14, 2025
Unprompted review
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Reply from Henry Meds

We truly appreciate your feedback! It’s great to hear about your experience.

Rated 5 out of 5 stars

Perfection

First, she was timely which was important to me. Very kind and nice demeanor. Felt comfortable and safe with her. She offered good suggestions when we discussed some of my thoughts. I have an upcoming appointment with nutrition expert

October 14, 2025
Unprompted review
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Reply from Henry Meds

We’re so happy to hear that you had a positive experience! Your kind words truly mean a lot to us.

Rated 5 out of 5 stars

They REALLY care about our health.

It is extremely clear that they care deeply about our health. Even though I didn't think I needed a tele-health appointment this time, based on my feedback, they required one and changed my medication for my benefit. I am so happy with the change! They are vigilant and want me to be successful and comfortable.

October 14, 2025
Unprompted review
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Reply from Henry Meds

This is such wonderful feedback to receive. Providing excellent care is always our priority, and it’s rewarding to hear when we achieve that goal.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Audrey is amazing and always helpful and understanding.

October 14, 2025
Unprompted review
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Reply from Henry Meds

We appreciate you taking the time to share your experience! Your satisfaction means a lot to us.

Rated 1 out of 5 stars

Read my previous reviews

Read my previous reviews. This place is a scam of a business. They lack customer centricity and are even worse clinically. I’ve been asked numerous times for additional details to get no additional help, and now their customer service team won’t respond. I’ve been waiting weeks. Go anywhere else, do not use them. Clearly based on their lack of response to me they are not genuinely committed to making any improvements. I will continue to post my experience across all possible platforms to save others from this.

October 13, 2025
Unprompted review
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Reply from Henry Meds

We sincerely appreciate your review and feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we are committed to making improvements based on your comments.

Rated 5 out of 5 stars

Support of Henry Meds

The NP answered all my concerns. She was very professional and talked to me about next steps and the support of Henry Meds.

October 13, 2025
Unprompted review
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Reply from Henry Meds

We truly appreciate your feedback! It’s great to hear about your experience, and your review plays a vital role in helping others make informed choices.

Rated 5 out of 5 stars

The process with Henry Meds is easy and professional.

The process with Henry Meds is easy. After getting the labs back, Lindsey Eggen, PA, went over everything thoroughly and was open to questions that were answered. The level of professionalism and privacy is above and beyond what I would have expected. After 3 months of TRT, my life has changed for the best. I feel like I am in my 20s again.
The meds are delivered on time and without any delay. Thank you Lindsey Eggen and Henry Meds.

October 13, 2025
Unprompted review
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Reply from Henry Meds

We’re so grateful for your kind words! Reviews like yours have a significant impact on guiding others as they make decisions. Thank you again for your support and thoughtful feedback.

Rated 5 out of 5 stars

Trust is earned not automatically…

Trust is earned not automatically given. I trust the staff of Henry Meds to have my best interests at heart and they have exhibited that in the care I've been receiving.
PA Lauren Fox has been exceptional to work with and I'm grateful for her patience and for her listening skills.
Weight loss is a difficult journey for a lot of us and we need someone to listen and guide us.
Thanks Henry Meds:)

October 13, 2025
Unprompted review
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Reply from Henry Meds

Thank you for your wonderful review! We’re so happy to hear you had a positive experience, and your feedback is instrumental in guiding others on their journey.

Rated 5 out of 5 stars

On the right track

I appreciate the professionalism, experience and knowledge of the PA who assisted me. She was friendly, helpful, and caring. The online meeting was easy. My issues were addressed and I was assisted to find the correct medication.

October 13, 2025
Unprompted review
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Reply from Henry Meds

Thank you for sharing your experience! We value your feedback and are so glad to know it’s been helpful to you. Your review plays an important role in helping others feel confident in their choices.

Rated 5 out of 5 stars

I had a wonderful experience during my…

I had a wonderful experience during my appointment with Mrs. Virginia P.
She was very thorough, she listened, she explained the process, asked me if I had any questions! She made it an awesome experience and I appreciate that so very much. Thank you!

Tina

October 13, 2025
Unprompted review
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Reply from Henry Meds

Thank you for your generous review! Your feedback is incredibly valuable to us and helps future individuals make well-informed decisions. We truly appreciate your time and kind words.

Rated 5 out of 5 stars

Our interview with Paul McOmber

Our interview with Paul McOmber, PA-C was Seamless, he's very caring and knowledgeable, with a good sense of humor.

October 13, 2025
Unprompted review
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Reply from Henry Meds

Thank you for your wonderful review! We’re so happy to hear you had a positive experience, and your feedback is instrumental in guiding others on their journey.

Rated 5 out of 5 stars

Excellent Online Care and Customer Service

What I really love about this company is the professionalism. You don’t just submit a request for meds and they just send the meds to you. Of course there is a medical history form to fill out but in addition I had n online consultation with a PA. I like to see PAs when I can. The PA I met with was first, very nice but beyond she was thorough and spent time with me. She made sure I was a good candidate before approving my request. After that meeting there was more follow up by the staff. I feel like I am cared for and not just an online form. I had a surprisingly great experience and will stick with Henry Meds.

September 19, 2025
Unprompted review
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Reply from Henry Meds

Thank you for sharing your experience! Your feedback means so much to us and plays a key role in helping others make informed decisions. We’re grateful for your support and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

A+ All Around

Been with Henry Meds for about 8 months and overall I’m really happy with this service. The nurses I’ve met with have all been great and supportive. Customer service has been great especially when I had one issue and they resolved it quickly and took care of me as a customer. Medication has helped me quite a bit, went from 235 to an average of 600+. I would absolutely recommend them and have to my friends and family!

October 10, 2025
Unprompted review
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Reply from Henry Meds

Thank you for taking the time to leave a 5-star review!

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