Hartford Capital Group Reviews 147

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the team's helpfulness and dedication. Consumers appreciate the staff's willingness to go the extra mile, providing detailed explanations and prompt responses to queries, even outside of regular business hours. People found the team members to be professional, informative, and friendly, making the entire process smooth and stress-free. The company's locations are also a significant positive point for reviewers, with many expressing satisfaction with the value for money offered. Consumers value the transparency and efficiency of the company, noting that the team delivers on its promises and keeps clients updated throughout the transaction. Overall, reviewers express high levels of satisfaction and a strong willingness to recommend the company to others.

Based on these reviews

Rated 5 out of 5 stars

We have never purchased a property off-plan before. However Alexio from Hartford Capital was always available to answer our questions. He explained the various stages of the process and what to exp... See more

Rated 5 out of 5 stars

A most professional and friendly experience with Daryl when I visited Manchester to look at the Trafford Waters. He gave me all his time and knowledge. Also kept me up to date after my exchange.

Rated 5 out of 5 stars

Chris was our point of contact during our purchase of an apartment, at Trafford Gardens Manchester. He could not have been more helpful or available and he kept us updated at every turn even after we... See more

Rated 5 out of 5 stars

I have exchanged on an apartment at City Walk, Liverpool with Liam at Hartford Capital. This is my second purchase and on both occasions I have enjoyed great service and excellent information delivery... See more

Rated 5 out of 5 stars

Jake @ Hartford Capital was extremely professional and efficient right the way through the buying process, nothing was too much trouble. He provided me with updates on a regular basis and answered any... See more

Rated 5 out of 5 stars

Transparent and very efficient. The Hartford Capital Group team were super responsive, very clear with communication, did what they said they would do, they delivered. Satisfied does not do this revie... See more

Rated 5 out of 5 stars

Jake was really helpful when we were buying our investment property. Always at the end of the phone or WhatsApp, as I do not live in the United Kingdom. We were given constant help and advice, with in... See more

Rated 5 out of 5 stars

I had been looking to buy some North West investment properties as I think the region is a solid place to build my portfolio. I had spoke to several developers who all had a similar pitch. Hartford Ca... See more

Rated 5 out of 5 stars

I called Hartford Capital regarding their Liverpool development. I spoke to Liam and we arranged to meet the next day at Rumford Place. Whilst we could not access an active construction site, it was c... See more

Rated 5 out of 5 stars

Mr.William has been an excellent advisor and service provider for the purchase of Vera Mitchell flat in Leicester he not only helped me in this project but also gave guidance how toget out of trouble... See more

Rated 5 out of 5 stars

I just completed my first investment with Hartford Capital with Liam’s help and guidance. He was always available and dealt with my many questions in a prompt and professional manner, and often at s... See more

Rated 5 out of 5 stars

I made my investment with Ryan and he is helping my Brother also to own in the United Kingdom and with the money. He is a very helpful man and gives the time to explain how the property investment wor... See more

Rated 5 out of 5 stars

Since I started out looking, Jake has been so helpful. If I asked him for information he delivered it quickly. He would then call to see if I had further questions or would like something explained m... See more

Rated 5 out of 5 stars

I'm very pleased with the service and diligence of Mr. William and his team at Hartford capital group. He has much patience and nothing is too difficult. He took time to tell me and my family about th... See more

Rated 5 out of 5 stars

Recently I bought a flat. Liam who is a sales manger was looking after me. He was excellent through the whole process. I do really appreciate his help and support. He is extremely professional, info... See more

Rated 5 out of 5 stars

Today we exchanged contracts for our new flat with Hartford Capital Group. This was made possible thanks to the professionalism of Ryan Morley. He has been steadfast in helping us get to this point an... See more

Rated 5 out of 5 stars
Verified

I have been working with Ryan Morley (Hartford Capital Group) since past 3 months in purchase of a buy to rent property in Leicester. Ryan made the entire process of buying the apartment a smooth an... See more

Rated 5 out of 5 stars

A corteous and helpful team who all want to help. They are always willing to go the extra miles to explain things, find additional information or to help me understand something. I had most dealings w... See more

Rated 5 out of 5 stars

I just want to say thank you to Chris at Hartford Capital Group for all his help in acquiring an apartment in Rumford Place in Liverpool. He kept me informed at every turn and nothing was a bother to... See more

Rated 5 out of 5 stars

I recently bought a investment flat in an assisted living accommodation through Leam Beswick. Can I say that he was not only helpful but was prepared to go an extra mile to make sure that all my queri... See more

Rated 5 out of 5 stars

I was initially very nervous about investing in developments with any investment company, it’s not an area I have any experience with but it was a sector that would diversify my own assets well... See more

Rated 5 out of 5 stars

Great work from Alexio and Lauren who made the process so transparent and easy to complete without pressure. Fielded my questions perfectly and presented a great offer I couldn't refuse. All the bes... See more

Rated 5 out of 5 stars

Once everything had concluded smoothly with my first investment, I returned to Hartford Capital for another purchase. I contacted Jonathan who had previously provided an excellent service. I am please... See more

Rated 5 out of 5 stars

Jake supported me through my first investment in a kind and clear way. His patience and knowledgeable professionalism was reassuring as I embarked on this process. With a variety of options to suit my... See more

Rated 5 out of 5 stars

Whilst I have some experience in the property market I found Liam and his team excellent. Very easy to understand and provided an honest approach to a investing in a relatively new type of property in... See more

Rated 5 out of 5 stars

I recently completed an investment purchase with the guidance and assistance of Liam Beswick. From first contact it was clear that Liam is highly skilled and very knowledgeable. He is clear and dire... See more

Rated 5 out of 5 stars

Jake was extremely helpful and supported us all the way to complete our investment, would highly recommend Jake to their potential investors

Rated 5 out of 5 stars

As a cautious overseas investor, I am pleased with the service from Hartford. Jonathan was very knowledgable and explained every detail of my property. He also provided me with important information r... See more

Rated 5 out of 5 stars

Hartford capital have friendly, informative and helpful team. I was very pleased with level of service I received, especially from Chris who always returns calls or emails and takes time to explain th... See more

Rated 5 out of 5 stars

Our experience dealing with Hartford and Liam has been rewarding. Liam has great patience and explained everything fully. He did not mind going back to cover something that we had not fully understood... See more

Rated 5 out of 5 stars

Daryl discussed two developments with us and provided a lot of information on both. We couldn't decide between Liverpool or Manchester, so Daryl took us to look at both locations and gave us an educa... See more

Rated 5 out of 5 stars

I am in the process of purchasing an investment property in Liverpool with the help of Ryan at Hartford Capital, and the whole experience so far gas been excellent. From the very first conversatio... See more

Rated 5 out of 5 stars

Daryl was fantastic throughout my purchase of two apartments in Rumford Place which is in central Liverpool. From the moment I made my first enquiry he has always been available to address my queries.... See more

Rated 5 out of 5 stars

I recently exchanged contracts on my purchase at Trafford Waters in Manchester UK and everything did go smoothly. Liam was my consultant and guiced me with my investment and I thank him. I am also gra... See more

Rated 5 out of 5 stars

This is my first property investment in the United Kingdom, and my apartment at the Rumford Place is still with construction. I have been with Jonathan all the way and am very happy with his informati... See more

Rated 5 out of 5 stars

This is the first time engaged Hartford to purchase a property and I was very impressed with their service and operation. They handled every aspect of my purchase in a professional manner.

Rated 5 out of 5 stars

I worked with Jake throughout my investment in Trafford Waters, Manchester. He is very professional and engaging. I thank him for his advice, time and helping me with a minor issue on my side of thing... See more

Rated 5 out of 5 stars

We recently exchanged on a property in Liverpool. Jake guided us through the whole process which went smoothly from start to finish. His client service was excellent throughout and he was always there... See more

Rated 5 out of 5 stars

Professional from start tp finish. Nothing was too much trouble for Jonathan. Thank you.

Rated 5 out of 5 stars

Everything during the purchase process was handled smoothly and professionally. This is my first time buying an apartment off-plan, and although I could see that the development is progressing well, i... See more

Rated 5 out of 5 stars

I’d like to thank Jake for his outstanding support throughout the entire process of purchasing my property. He was always responsive, helped coordinate with the solicitors, and ensured everything went... See more

Rated 5 out of 5 stars

We use the service of Hartford capital on the purchase of an investment apartment in central Liverpool. Jake assisted us in choosing a suitable development and Rumford Place met all our requirements f... See more

Rated 5 out of 5 stars

Jake at Hartford capital group helped guide me through all the stages of becoming a property owner at Trafford Waters in Manchester. He didn't try to sell me anything (that would have put a strain on... See more

Rated 5 out of 5 stars

We are pleased with our apartment in Trafford Waters, and also with Ryan and his team. He helped us overcome a minor legal issue that could have caused a problem down the line. Highly recommended!

Rated 5 out of 5 stars

Jake was exceptionally helpful in helping us through the process of purchasing our first rental property. He and his colleagues are professional, quick to respond to any questions, and nothing seems t... See more

Rated 5 out of 5 stars

We invested in a apartment at City Walk, Liverpool with Hartford Capital recently and are pleased with the service and courtesy we received. Our main point of contact is Daryl and he maintains contact... See more

Rated 5 out of 5 stars

We had a great experience with Jake Sass at Hartford Capital. He was extremely professional and patient throughout the whole process of buying our first investment property in Trafford Waters. Ja... See more

Rated 5 out of 5 stars

I worked with Will/Ryan in my recent investment in Trafford Waters. This was my first off plan investment and I had numerous/continues questions and concerns that the timely addressed in a very profes... See more

Rated 5 out of 5 stars

My brother and I contacted Hartford Capital and other companies as we were interested in investing in a English city. Jake stood out among the people who called us. He provided useful, candid advice... See more

We perform checks on reviews


Company details

  1. Property Investment

Written by the company

Hartford Capital Group is a leading property investment and advisory firm, specialising in connecting investors with high-quality, strategically selected real estate opportunities across the UK. With a focus on residential, commercial, and alternative property investments, we provide our clients with tailored financial solutions designed to maximise returns and secure long-term value. Our expertise spans development financing, asset management, and sales brokerage, allowing us to support investors and developers throughout the entire lifecycle of their projects—from entry to profitable exit. Backed by our extensive network of trusted partners and a deep understanding of the property market, we offer unparalleled insight and access to below-market-value opportunities, ensuring profitable outcomes for all parties involved. At Hartford Capital Group, we are committed to providing a seamless, hands-off experience for both domestic and international clients, underpinned by full transparency and a dedication to long-term success. Whether you’re looking to expand your property portfolio, secure development funding, or optimise your exit strategy, our holistic approach ensures that your investments are expertly managed and positioned for growth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Chris presented all the the information

Chris presented all the the information without being pushy. He was happy and enthusiastic in his work, which is always reassuring. He covered aspects of the purchase that would never have occurred to us but that are very important. Great advice, thank you.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

This is the first time engaged Hartford to purchase a property and I was very impressed with their service and operation. They handled every aspect of my purchase in a professional manner.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

2nd purchase

I have exchanged on an apartment at City Walk, Liverpool with Liam at Hartford Capital. This is my second purchase and on both occasions I have enjoyed great service and excellent information delivery.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Overseas investor

As a cautious overseas investor, I am pleased with the service from Hartford. Jonathan was very knowledgable and explained every detail of my property. He also provided me with important information regarding the rental market in Manchester and the unique opportunities offered by the Trafford area. Im happy with my decision and impressed with the complete nature of Hartford's service,

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

A most professional

A most professional and friendly experience with Daryl when I visited Manchester to look at the Trafford Waters. He gave me all his time and knowledge. Also kept me up to date after my exchange.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

I made my investment with Ryan and he is helping my Brother also to own in the United Kingdom and with the money. He is a very helpful man and gives the time to explain how the property investment works. I am very happy.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Good service and client care

We invested in a apartment at City Walk, Liverpool with Hartford Capital recently and are pleased with the service and courtesy we received. Our main point of contact is Daryl and he maintains contact with regular construction updates.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Advised to invest in 79th Group Ponzi Scheme

I was advised by Hartford Capital, to invest my retirement life savings of over £400,000 into investments offered by the 79th Group.

Despite raising concerns about the lack of diversification, they reassured me that the investment was “safe” and “100% backed by company assets.”

They even claimed on email correspondence that a “regulated, third-party Security Trustee of extremely high standing” would guarantee my capital by stepping in immediately if anything went wrong. They described a failsafe system where the operation would be liquidated at the first sign of trouble to protect investors.

The directors of 79th Group have now been arrested by the City of London Police (Operation Mold) on suspicion of widespread fraud. All 79th Group companies are insolvent and in administration.

The administrators, Grant Thornton, have stated clearly: “We believe this is a Ponzi scheme.”
As they have confirmed that none of the assets advertised as part of the LL6 investment were ever purchased with investor funds by the 79th Group.

It has been over six months and I have received none of my investment back. I have received no updates from Hartford Capital on what actions they are taking to retrieve my investment. I also submitted a written formal complaint to Hartford Capital, which they could not even find the time to reply to my letter.

This experience has shattered my financial future and eroded any trust I had in so-called “wealth management” firms. Do you really want a company like this looking after your investments?

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

We have never purched a property off plan before …

We have never purchased a property off-plan before. However Alexio from Hartford Capital was always available to answer our questions. He explained the various stages of the process and what to expect at each stage. Nothing was too much trouble, he really was available whenever we had a query, sometimes quite late in the day. Thank you Hartford Capital and especially Alexio and his assistant Lauren. We look forward to seeing our new apartment.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Jake @ Hartford Capital was extremely…

Jake @ Hartford Capital was extremely professional and efficient right the way through the buying process, nothing was too much trouble. He provided me with updates on a regular basis and answered any queries we had. Very satisfied with the service provided

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I was initially very nervous about…

I was initially very nervous about investing in developments with any investment company, it’s not an area I have any experience with but it was a sector that would diversify my own assets well. So I took the leap. I spoke with Alexio, a young Indian/Portuguese man who couldn’t have been more professional. He never at any stage of the process pushed me to make a decision, at one point he even told me to wait a few days to ensure the regulations all went through okay before proceeding. The investment in question has now broken ground and I received an estimated development completion date which has boosted my confidence massively.

The whole process is naturally more risky than other tamer investments, but the returns reflect this.

I’ll certainly be looking to work with Hartford Capital group again in the future, particularly if Alexio is available

Yours
Dilshan

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Rude

Rude, inappropriate staff. Would not use after they contacted me unsolicited disrupting my day.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great work from Alexio and Lauren who…

Great work from Alexio and Lauren who made the process so transparent and easy to complete without pressure. Fielded my questions perfectly and presented a great offer I couldn't refuse. All the best with this and future developments for Liverpool Waters Project.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Jake Sass at Hartford Capital

We had a great experience with Jake Sass at Hartford Capital. He was extremely professional and patient throughout the whole process of buying our first investment property in Trafford Waters.

Jake took the time to answer all our questions in detail and made sure any concerns we had were addressed. His knowledge and calm approach really gave us confidence.

He was also very easy to get hold of and always available when we needed him. Overall, Jake made what could have been a stressful experience into a really positive one. We’re very happy with the service and would happily recommend him.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Communicative and Honest

When I first contacted Hartford Capital Group, I expected a response in maybe 3 to 5 working days. Instead, I got a response the next morning. From the get-go, Jake was extremely informative and supportive, considering this was my first time investing in property. One thing that was immediately noticeable was his honesty and clarity. He never tried to use salesperson tactics; instead, he advised me and provided all the tools needed for me to make an informed decision. Once I actually made the decision to proceed with the purchase, the support somehow improved from the already very high bar. Jake was always available for all my questions, from the small (and sometimes frankly silly ones) to the big decision-changing questions. He remained communicative and honest throughout the entire process. His knowledge was also always on point, and I have personally learned a lot about property investment from Jake. All in all, I couldn't have asked for a better experience, and I greatly appreciate Jake and have had a great experience with Hartford Capital. When I do invest again, I am confident I will continue with Hartford Capital, and I have already recommended them to friends and family.

August 21, 2025
Rated 5 out of 5 stars

I’d like to thank Jake for his…

I’d like to thank Jake for his outstanding support throughout the entire process of purchasing my property. He was always responsive, helped coordinate with the solicitors, and ensured everything went as smoothly as possible. His guidance made a potentially stressful process feel much more manageable. Highly recommend.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Purchasing Property in Liverpool

I am in the process of purchasing an investment property in Liverpool with the help of Ryan at Hartford Capital, and the whole experience so far gas been excellent. From the very first conversation, Ryan was easy to deal with, professional, and always honest. There was no pressure at any stage, just clear and straightforward information that made the process feel secure and stress-free.

Ryan provided lots of details about the different investment options and was always available to answer any questions I had. Everything around the financial side was transparent and upfront, which gave me a lot of confidence throughout.

So far the process has felt smooth, straightforward, and well-handled. I’d happily recommend Hartford Capital.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Our experience dealing with…

Our experience dealing with Hartford and Liam has been rewarding. Liam has great patience and explained everything fully. He did not mind going back to cover something that we had not fully understood and made himself available to answer questions. He also provided us with information that will be useful to us in the years ahead. We have just exchanged on Rumford Place in Liverpool and are excited for the journey ahead.

August 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look