Golden Leaves Funeral Plans Reviews 5,282

Lovely man came to our home following my telephone enquiry, and explained everything plainly and in detail, answering my many questions patiently and kindly. No sales tactics whatsoever. My husband an... See more

The staff I first had contact with over the telephone were very polite, respectful and informative. A few days later I had a vis... See more

The Sales Consultant who came out to see us was prompt, polite and very helpful in explaining everything we needed to know about how the company works and the service they provide works. Having alread... See more

Friendly and detailed conversation from first contact, no pressure with follow ups unlike another company I looked at. When I decided to go with Golden Leaves it was a seamless process. I am very... See more

Great, would be over rating it. Adequate is more appropriate. We would have liked a small card to carry with us telling who to contact, rather than the surviving relative having to fumble through emai... See more

Good consultation via phone calls........ Not so good when paperwork came through, date of birth incorrect, part of our address incorrect and Sue's name spelt wrongly.

Very easy conversation about funeral wishes. Everything was explained thoroughly. Made me feel relaxed talking it through. Inexpensive to suit my budget. I have recommended their service to friends wh... See more

Staff very friendly and Helpful, It's a difficult decision to arrange your funeral Plans in advance. It's better than letting your family have to worry about what to do with your remains after your de... See more

They offer local area cremations. l did not feel pushed into anything as they were very helpful with information and answered any questions l had. Price was good and there are no extras to pay.

The people that I spoke to were very helpful, I decided that I wanted to make additional payments to pay it of more quickly and was told that would not be a problem. When I have spoken to other servic... See more

Me and my husband have had made our minds up about pure cremation that’s why we got in touch with golden leaves and they were grate to speak to as we had made our minds up it was very easy to take the... See more

The fact that I was able to talk things over with someone in person, who came to my home, I was told exactly what the plan was about, that there are three different typed of which I could choose from... See more

The representative that came was friendly , gave us all the information we asked for. Very helpful and made a distressing time bearable . Would highly recommend golden leaves.

Very helpful and pleasant. Appointment was held in my home. Loved hearing the Welsh accent from their representative. I wondered if he has a good singing voice like most Welsh people.

Representative arrived on time. He was very helpful and explained the various options that are available. All my questions were answered succinctly. The whole process was straightforward.

Excellent service from Golden Leaves. No pressure, a personal visit by a really nice, knowledgeable gentleman who explained everything in easy yo understand terms. Very happy with everything, their... See more

My experience was good everything was explained clearly. I felt reassured and relieved when it was done. The staff were friendly and professional.

My wife and I took out funeral plans together mainly to have everything in place for our family. We were treated with respect and everything was explained in simple terms.

I wanted a simple cremation with no service from a reputable company at a fair price. I feel Golden Leaves supplied this service very well. I am very happy with the way the representatives talked to m... See more

My needs were requested and an appropriate plan proposed. The staff I spoke to were polite and ready to answer questions. There was no haste and no effort to influence taking a more costly plan. I... See more

Wonderful sales rep ( Manrico ) Explanation of All the details was very clear ,he is well mannered, polite, and very good at his job . Head office is very organised and helpful, Would definitely r... See more

Everything was explained in detail and gives me peace of mind for the future overall good experience with Golden Leaves

Being able to discuss my funeral plans with a Golden Leaves Representative at home was perfect. My initial telephone call to Golden Leaves to start the process made me feel at ease as the Call Handle... See more

I am generally a very matter-of-fact type of person, but before I called the I first thought long and hard about how to start the conversation. I was very lucky, everyone I spoke was friendly, helpfu... See more

Constantly pestered by other companies I'd enquired with but golden leaf gave my time to read all the information. Staff were very helpful and were happy to go over the details as many times as l want... See more

Easy to use website. Extremely helpful telephone staff. Fair prices and payment terms. They know what they are talking about making the process very easy.

Very easy to deal with.No fuss and super efficient.Payment and cost very good.Most of all no big deal or palaver.Would recommend this company.Thankyou

All my questions were answered directly and as requested they phoned back a week later allowing me time to discuss with my wife. There were no pestering messages or emails just a return call 7 days... See more

It was so easy and no pressure when I brought my policy. On my visit day the gentleman went through everything, there was no pressure there either. It was just what I wanted, I was also contacted a we... See more

Nothing was a trouble to the home visitor, she was so patient without being condescending, even though she had to repeat herself more than once. I have already passed on details and phone number to s... See more

I had been researching for a while,looking at funeral plans what suited me,a wonderful lady came out to see me from your company she took me through step by step with no pressure for me to buy the... See more

I chose Golden Leaves funeral service for my husbands funeral. What lovely people and how helpful. Nicky Ewers directed me on what I had to do and Kev Cosgrove was the minister that did the service f... See more

From start to finish it was all sorted out and I have peace of mind now. Not planning on popping my clogs just yet lol but something less to have worry about!

Everything was explained very well in simple terms. Our phone call was handled by a very polite and compassionate person

The lady on the phone the gentleman who came to me he explained everything in detail even gave me time to think about it he was pleasant he gave me several ways of payment he didn't pressure me into a... See more

Very helpful and courteous gentleman explained everything to us. No pressure. Very respectful and made the whole process comfortable

Easy to arrange, really lovely people that dealt with us on the telephone. Excellent service 👏

The representative arrived on the appointed time and answered all of our questions honestly and various options were given. The whole process was straightforward .

Really easy to do and very friendly service answered every question would recommend them

All questions answered by staff and the emotional experience was easy to do and quick.

Nice and friendly operator to talk to answered all my questions quickly and clearly

The staff were considerate and helpfully.sympathetic and pat.understanding of my needs well done great service

The elderly lady who helped us through the process. Peter Ford Yours eventually

Peter was a breath of fresh air. He explained everything in great detail and answered any of our questions with ease.

A very simple exercise, the 'home visit' was respectful, courteous, and pressure free.

The whole process was conducted with professionalism. Extremely helpful staff, good humoured and well informed advice was given.

Very helpful & polite explaining everything to me, never felt pressured into taking the funeral plan that I chose, would definitely recommend Golden Leaves Funeral Plans ,

No pressure or persistent calls to sign and pay up

Very pleasant staff, everything clearly explained and a good price as well.