GIGAA HOLIDAYS LTD Reviews 43

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Please do not use them, unless you want your money to be lost and all your plans ruined. They were smart enough to book an airline that went bankrupt. On the day of my trip was when I found out... See more

Rated 5 out of 5 stars

Gigga Holiday Services is top-notch. They are very at alert to ensure successful applications . For any Schengen visas, I will recommend Gigga Holiday Ltd. Try it today and you will never regret i... See more

Company replied

Rated 5 out of 5 stars

They organised our Trips to Greece and Italy and whenever we needed help James was always there to assist.

Rated 5 out of 5 stars

I am glad i have trusted Gigaa Holidays for my visa processing. firstly i was not sure if i should go for this or the other companies which are well known. but the other companies were taking a lot of... See more

Company replied

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Company details

  1. Travel Agency
  2. Flights Search Site
  3. Travel Aggregator
  4. Visa Consultant

Written by the company

Mission and Vision Mission: To provide exceptional travel experiences by offering personalized services, comprehensive travel solutions, and expert advice to our customers. Vision: To be the leading travel agency known for innovation, reliability, and customer satisfaction in the travel industry. Services Offered Flight Bookings: Reservation of domestic and international flights with various airlines, ensuring the best prices and convenient schedules. Accommodation: Booking of hotels, resorts, and vacation rentals, from budget-friendly options to luxury stays. Tour Packages: Customized tour packages for individual travelers, families, and groups, including adventure tours, cultural experiences, and leisure trips. Travel Insurance: Offering comprehensive travel insurance plans to cover trip cancellations, medical emergencies, and other unforeseen events. Visa and Passport Assistance: Providing support in obtaining visas and passports, including guidance on required documentation and application processes. Transportation: Arranging car rentals, airport transfers, and other transportation needs to ensure smooth travel. Cruises: Booking cruise vacations with various cruise lines, including luxury cruises, river cruises, and expedition cruises. Corporate Travel: Managing business travel needs, including meeting and conference arrangements, corporate retreats, and incentive travel. Travel Consultation: Expert advice and recommendations on destinations, itineraries, and travel planning to enhance the travel experience. Target Market Leisure Travelers: Individuals and families planning vacations and leisure trips. Corporate Clients: Businesses requiring travel arrangements for employees and corporate events. Groups: Travel groups such as schools, religious organizations, and clubs. Special Interest Travelers: Travelers with specific interests like adventure, wellness, or cultural exploration. Competitive Advantage Personalized Service: Tailored travel solutions to meet each customer's unique needs and preferences. Expert Knowledge: A team of experienced travel consultants with in-depth knowledge of destinations and travel trends. 24/7 Support: Around-the-clock customer service to assist with any travel-related queries or emergencies. Strong Partnerships: Collaborations with airlines, hotels, and tour operators to offer competitive prices and exclusive deals. Technology Integration: Use of advanced technology for seamless booking processes, real-time updates, and easy access to travel information. Marketing Strategy Online Presence: A user-friendly website and active social media channels to engage with customers and showcase travel offerings. Promotions and Discounts: Regular promotions, discounts, and loyalty programs to attract and retain customers. Content Marketing: Travel blogs, destination guides, and customer testimonials to inspire and inform potential travelers. Partnerships: Collaborations with influencers, travel bloggers, and other brands to expand reach and visibility. Company Culture Customer-Centric: A strong focus on customer satisfaction and building long-term relationships. Innovative: Encouraging creativity and innovation to stay ahead in the dynamic travel industry. Sustainable: Commitment to sustainable travel practices and promoting eco-friendly travel options. Team-Oriented: A supportive and collaborative work environment that values teamwork and professional development.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

43 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply


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Rated 1 out of 5 stars

Worst experience ever. Flight was bankrupt, other flights and reservations lost

Please do not use them, unless you want your money to be lost and all your plans ruined.

They were smart enough to book an airline that went bankrupt. On the day of my trip was when I found out my flight was cancelled and that all my plans and money I’ve spent are going to waste.

I reached out to them asking why didn’t they inform me earlier and didn’t even get an intellectual response. They told me I can book a new flight with them for about £1000. So I lost my original flight with no refund and all the reservations and connecting flights were in turn lost.

Even chatting with them, I saw how unhelpful they were. Never using them again

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Services. Kudos to Gigga Ltd.

Gigga Holiday Services is top-notch. They are very at alert to ensure successful applications .

For any Schengen visas, I will recommend Gigga Holiday Ltd. Try it today and you will never regret it.

October 12, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Very efficient and transparent

Very efficient and transparent. Communicated effectively throughout the process

August 7, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Working with them was amazing

Working with them was amazing, the response time was always on point , dedication spot on. What I love about them is they have patience to respond to any issues you have . I will always recommend them to anyone

September 12, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

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Rated 5 out of 5 stars

Best customer service

I hadn't applied for any VISA before
So the guys took me through the whole process and tipped me on what to avoid and what to say and do and what not to say or do..they were very patient and are very thorough with their work..they make sure your documents are in good order and go out of the way to correct and advise you...

September 8, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Very helpful and detailed support…

Very helpful and detailed support provided. Our family visa was approved. Thank you

September 8, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Thank you Gigaa Holidays for all your help

James at Gigaa Holidays helped us with a booking and all our paperwork for Greece Visa Applications. At the Embassy everything was in order and no problems. And the Embassy gave us a 12 month Visa. We are very thankful for this agencies help.

July 29, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 1 out of 5 stars

Worst service ever.

Worst service ever.
They don't even provide the actual documents needed and don't even reply for our messages ir calls after we pay their fees .
Got my visa refused due to the improper or incomplete application they made.

August 8, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

We’re very sorry to hear about your experience. We take visa applications seriously and always strive to provide accurate guidance and timely communication. However, visa decisions are made solely by the embassy, and approval or refusal is beyond our control. We’d appreciate the chance to look into your case further — please contact us directly at +44-7492012630 so we can review what happened and resolve any issues.

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Rated 5 out of 5 stars

I am glad i have trusted Gigaa Holidays…

I am glad i have trusted Gigaa Holidays for my visa processing. firstly i was not sure if i should go for this or the other companies which are well known. but the other companies were taking a lot of money from me. and this company really have gave me the prices which suits every common person who's planing to have a good holiday with limited budget. Highly recommended.

June 23, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

I want to really appreciate GIGAA…

I want to really appreciate GIGAA HOLIDAYS for a job well done in assisting me with my Iceland visa . Jack did a good job honestly and I recommend him and the company for everyone.

July 29, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 1 out of 5 stars

Very rubbish work they did for my visa

Very rubbish work they did for my visa. First off lack of knowledge on the process, poor advice, they do everything the embassy doesn’t want you to do so that you end up getting a refusal. All they want is your money, don’t waste it on them. They don’t offer refunds and you’re better off applying by yourself.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Gigga Holiday Team are exceptionally…

Gigga Holiday Team are exceptionally wonderful.Never had such a swift easy, and successful visa application process. Gigga Holiday helped put all my relevant documents together in a well organized manner to meet the consular requirements checklist. I had nothing to worry about. A priceless experience!!

July 10, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

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Rated 5 out of 5 stars

The company helped us a lot

The company helped us a lot . With our visa , gathered all documentation needed booked accommodation for our holiday and secured an appointment date for us at the embassy. Thank you so much James you are amazing.👍🏾

July 9, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Best costumer experience ever

I was guided patiently through all the different steps and stages of my application.
The communication was great all my questions were answered swiftly and clearly.
My mind was put to rest with all my concerns and I’m grateful to GIGGA HOLIDAYS LTD my Schengen visa was approved in less than a week with multiple visa .
Thank you GIGGA Holidays LTD.

July 10, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

They say, They do

Working with James to get our Schengen visa was a great experience. Having lost money to another company, I was very wary. Thankfully, there was nothing to fear. James was very transparent with the process and requirements up until our submission day. We got our visa with no issues. Will definitely be using Gigaa Holidays again.

July 1, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Gigaa Holiday are just lovely

Gigaa Holiday are just lovely, professional, they build your confidence and make sure your visa is approved. We were guarded all through the process. And we got a text from the embassy our visa is ready for delivery. One thing I like about Gigaa is that, when they say you will get the visa is like that. Thanks Gigaa, I appreciate your best services

June 27, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

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Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Giggs to book my travel to Greece, and I cannot express enough how impressed I am with their exceptional service. From the very beginning, they provided me with comprehensive support, including all the necessary documentation and detailed instructions for my trip.

June 2, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Great service

We are incredibly grateful to James at Gigaa Holidays for his exceptional support in securing our Schengen visa. From the very beginning, James was professional, efficient, and highly responsive—answering our queries promptly, even late at night. He handled all our paperwork with care and ensured every document was perfectly arranged, leaving no room for errors or delays. Thanks to his expertise, the entire visa process went smoothly and successfully. We highly recommend James and the Gigaa Holidays team to anyone looking for reliable and trustworthy travel assistance.

June 16, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

It very well

It very well

June 6, 2025
Unprompted review
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Reply from GIGAA HOLIDAYS LTD

Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with Gigaa Holidays. Our goal is to make travel and visa services affordable and stress-free for everyone. We truly appreciate your trust and look forward to helping you plan your next holiday!

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