Banner for GetCOC

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers highlight the speed and efficiency of the service, with many reporting that they received their certificates of conformity (COC) faster than expected. People appreciate the straightforward and hassle-free process, emphasizing that the company delivers on its promises. Consumers also value the helpfulness and responsiveness of the customer service team, who are quick to address questions and resolve any issues. However, some reviewers report issues related to refunds and contacting the company. Also, there are mixed opinions about the order and delivery service. Despite these concerns, the overall sentiment remains positive, with many customers recommending the company for its reliable and quick service in obtaining COCs.

Based on these reviews

Rated 4 out of 5 stars

The website is well done and easy to use, the service is reliable, only the delivery of the CoC took a bit longer than expected (8 working days in total).

Company replied

Rated 3 out of 5 stars

Because the coc I gót without watermark was nőt ok, Ibgot my money back. Refund completed. This was correct!

Company replied

Rated 5 out of 5 stars
Verified

The whole process for my Ford was surprisingly straightforward. The certificate arrived right on schedule after 4 business days, just as stated on the website. Thanks for making it a hassle free exper... See more

Company replied

Rated 5 out of 5 stars
Verified

Wow, I am seriously impressed. I needed a COC for my Volvo and ordered it from GetCOC. I had the digital copy in my email super fast, which was a massive help to get the ball rolling. The physical doc... See more

Company replied

Rated 5 out of 5 stars
Verified

Being stationed overseas, getting my Jeep registered was a priority. The website said it would take 15 business days, and I was a bit nervous about the wait, but they were spot on. The COC arrived exa... See more

Company replied

Rated 5 out of 5 stars
Verified

I was dreading the paperwork to get my Ford registered after moving to Europe, but GetCOC made it incredibly simple. The whole process was straightforward, and the certificate arrived in just 4 busine... See more

Company replied

Rated 5 out of 5 stars
Verified

I needed a COC for my Audi to get it registered here, and the certificate arrived in just 3 business days. The price was much more reasonable than other websites I got. Highly recommended!

Company replied

Rated 5 out of 5 stars
Verified

I needed a COC for my Audi to get it registered here, and the certificate arrived in just 3 business days. The price was much more reasonable than other websites I got. Highly recommended!

Company replied

Rated 2 out of 5 stars

Today I got theI got the answer from getcoc team, that they apologize for the inconveniences and will refund my money to my (our companies) account. (Reason: Volvo coc papaer had no watermark) After... See more

Rated 5 out of 5 stars

Great communication and service. Very happy with them. Coc was delivered before scheduled date. Thank you

Company replied

Rated 5 out of 5 stars
Verified

I obtained the certificates I needed to import my automobile into Germany using GetCOC. I was surprised by how easy and quick it was. I received my document on schedule, and they handled everything wi... See more

Company replied

Rated 5 out of 5 stars

I was a previous customer at EuroCoC, and i can just say i am surprised with the speed in delivery time. Their website said 10 days, but i received the CoC in just 5 days. Special mention to Igna... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! The certificate for my Volvo was in my mailbox in just 2 business days. Can't get any faster! 👍

Company replied

Rated 5 out of 5 stars
Verified

The process is very clear and straightforward. My BMW certificate was delivered in 8 business days, just as stated.

Company replied

Rated 5 out of 5 stars
Invited

Simply surprising and amazing speed in getting it, just 1 day only, when the average announced is 3 business days. But even more, for my particular car year being registered after August 2020, the... See more

Company replied

Rated 5 out of 5 stars

My car dealership did not want to help me obtain the COC for the polestar so i was stuck. Placed an order a week ago and just received it this morning at my door. Recommend!!

Company replied

Rated 5 out of 5 stars
Verified

I ordered COC for my Vauxhall and it arrived in exactly 4 business days. Wonderful service! 😊

Company replied

Rated 5 out of 5 stars
Verified

Impeccable service. The COC for my Audi arrived much quicker than I expected. Very impressive.

Company replied

Rated 5 out of 5 stars
Verified

Everthing as promised. The Coc for the ford arrived right on schedule. Thanks for the smooth process...

Company replied

Rated 5 out of 5 stars
Verified

Perfect! The certificate for the Toyota was here so rapidly. Would use again.

Company replied

Rated 5 out of 5 stars
Verified

The customer service was very supportive, and the document for our Renault was delivered promptly.

Company replied

Rated 5 out of 5 stars

Very happy. The COC for our Kia arrived, as promised, in 3 business days.

Company replied

Rated 5 out of 5 stars

I was a bit hesitant due to the 14-day processing time for my BMW, but they were true to their word. The document arrived exactly when they said it would. A very reliable service that I would definit... See more

We perform checks on reviews


Company details

  1. Auto Market
  2. Certification Agency
  3. Driver and Vehicle Licensing Agency

Written by the company

Top #1 provider of authentic Certificate of Conformity (COC) in all EU and EEA. Order your COC in less than 5 minutes.

Best Price Guarantee

Order your COC and if you find a better price, we'll match it.

Order your COC and if you find a better price, we'll match it.
GetCOC is a leading provider of European Certificate of Conformity (COC).

Contact info

3.8

Great

TrustScore 4 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 month


Rated 1 out of 5 stars

They do not pay invoices

The company is likely insolvent and has failed to meet its obligations. I warn against using their services.
A company not worth your trust, time and money.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam, excuses and endless waiting!

I strongly warn everyone against using getcoc.eu.
This company operates in a dishonest and deceptive way — classic scam behavior.

After paying for my order #2219, I was kept waiting for months with nothing but empty promises and excuses about so-called “internal issues with the manufacturer.” In reality, nothing happens — no updates, no documents, no proof of any progress.

Customer support only sends copy-paste replies full of apologies, but they never actually solve anything.
Even though their own terms and conditions clearly state that a refund must be issued if the service cannot be provided on time, they refuse to return the money.

It’s a stalling tactic to waste your time until you give up — pure fraud by delay.
In the end, you lose your money, time, and nerves.

👉 My advice:
Stay far away from this website.
If something goes wrong (and it probably will), you’ll get no help, no refund, no COC — only endless excuses.
Choose a legitimate provider, not this scam operation.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

I was a bit hesitant due to the 14-day…

I was a bit hesitant due to the 14-day processing time for my BMW, but they were true to their word. The document arrived exactly when they said it would. A very reliable service that I would definitely use again.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money and time

I paid for the 7 day express delivery, 2 months later I still havent received anything. Everytime I reach out to them I get an AI generated answer saying they are sorry but they have no control over how long it takes. I asked for a refund, which they rejected.

I recommend everyone considering this service to either reach out to the manufacturer directly, or just pay your local TUV for the full inspection. It will cost the same and be much quicker

September 26, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Dear customer,

Thank you for your feedback. We are very sorry to hear about the significant delay and your dissatisfaction with our service.

However, we would like to clarify that the processing time stated on our website for your specific vehicle model is up to 10 working weeks. This is because the delivery time is entirely dependent on the manufacturer, which can unfortunately lead to extended delays. The express service fee ensures your order is prioritized in our internal queue, but the final timeline is still subject to the manufacturer's processing speed.

We are concerned to hear that your refund request was rejected. This should not be the case for an undelivered product. Please contact us immediately at info@getcoc.eu with your order number so we can investigate this and process a full refund for you.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars
Verified

Im surprised!

Wow, I am seriously impressed. I needed a COC for my Volvo and ordered it from GetCOC. I had the digital copy in my email super fast, which was a massive help to get the ball rolling. The physical document then showed up just 2 days later. Can't get any faster than that, seriously🤝

September 26, 2025
GetCOC logo

Reply from GetCOC

Dear Virginia,

Wow, thank you for such an enthusiastic review! We are thrilled to hear how impressed you were with the speed of our service for your Volvo. It's fantastic that the super-fast digital copy was a massive help to you. We're so glad you were happy with the experience.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars
Verified

The whole process for my

The whole process for my Ford was surprisingly straightforward. The certificate arrived right on schedule after 4 business days, just as stated on the website. Thanks for making it a hassle free experience.

September 25, 2025
GetCOC logo

Reply from GetCOC

Dear Nico,

Thank you for sharing your experience. We are delighted to hear that you found the process for your Ford straightforward and that the certificate arrived right on schedule. Providing a hassle-free experience is exactly what we aim for.

Kind regards,
The GetCOC Team

Rated 1 out of 5 stars

300% SCAM SCAM

They send me a fake tesla coc twice, I paid double the price of original coc and waited much longer. Don’t get abroud with these guys. They don’t respond anymore. They ship from madrid but are located in USA so you can’t get a refund from european customer service. Really well done scammers. For everyone who bought a coc, look at the document for a watermark. Every real coc from whatever brand has a watermark. Also the paper type is thick, oily, high quality ink. SCAM SCAM SCAM SCAM SCAM SCAM

September 21, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Dear Cedric,

We are very sorry to hear about the issue with your document.

As we have previously communicated via email, the problem with the missing watermark was an error on the part of the manufacturer. We have already requested and sent you a new, correct copy of the COC.

If you have not received it or have any other questions, please contact us directly at info@getcoc.eu.

Kind regards,
The GetCOC Team

Rated 4 out of 5 stars

Easy to use and reliable

The website is well done and easy to use, the service is reliable, only the delivery of the CoC took a bit longer than expected (8 working days in total).

September 12, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Dear Michel,

Thank you for your positive feedback. We are delighted to hear you found our website easy to use and our service reliable.

We also appreciate your patience regarding the delivery time. The timeline can indeed vary slightly, as our service is directly dependent on the processing speed of the manufacturer.

Thank you again for choosing us and for sharing your experience.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars

Great communication and service

Great communication and service. Very happy with them. Coc was delivered before scheduled date. Thank you

September 15, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Dear Sandy,

Thank you so much for your great review. We are thrilled to hear that you were happy with our communication and that the COC was delivered even before the scheduled date. Your satisfaction is our top priority.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars
Verified

Absolutely brilliant service

I needed a COC for my Audi to get it registered here, and the certificate arrived in just 3 business days. The price was much more reasonable than other websites I got. Highly recommended!

September 9, 2025
GetCOC logo

Reply from GetCOC

Dear Cameron,

Thank you for your brilliant review! We're delighted that you were pleased with the 3-day delivery for your Audi and found our pricing to be very reasonable. We truly appreciate your high recommendation.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars

it came on the day you promised

September 3, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Dear Michael,

Thank you for your review. We are pleased to know that your certificate arrived exactly on the promised day. We appreciate your feedback.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars
Verified

Being stationed overseas

Being stationed overseas, getting my Jeep registered was a priority. The website said it would take 15 business days, and I was a bit nervous about the wait, but they were spot on. The COC arrived exactly on time. I really appreciate the reliability and clear communication. Thanks

September 7, 2025
GetCOC logo

Reply from GetCOC

Dear Dave,

Thank you for sharing your experience. We understand how important reliability is, especially when stationed overseas, and we are very glad to know your Jeep's COC arrived exactly on time as promised.

We appreciate your trust in our service.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars
Verified

Absolutely brilliant service!

I needed a COC for my Audi to get it registered here, and the certificate arrived in just 3 business days. The price was much more reasonable than other websites I got. Highly recommended!

September 6, 2025
GetCOC logo

Reply from GetCOC

Dear Paul,

Thank you for your brilliant review! We are delighted to hear that you were satisfied with the fast delivery for your Audi and found our pricing to be reasonable. We truly appreciate your high recommendation.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars
Verified

Fantastic service

I was dreading the paperwork to get my Ford registered after moving to Europe, but GetCOC made it incredibly simple. The whole process was straightforward, and the certificate arrived in just 4 business days, exactly as promised. It took a huge weight off my shoulders.

September 5, 2025
GetCOC logo

Reply from GetCOC

Dear Suzette,

Thank you for your fantastic feedback. We are thrilled to know that we could make a potentially stressful paperwork process incredibly simple for you. It's great to hear the certificate for your Ford arrived exactly as promised.

We're happy we could help take that weight off your shoulders.

Kind regards,
The GetCOC Team

Rated 1 out of 5 stars

Fake COC’s !!!

Their website states you will receive a 100% original manufacturer coc with whitemarks, signatures, etc… I paid €330 for my coc which is just a standard A4 printed paper, nothing original here. I need the original COC to pass the inspection as they won’t start inspection without the original coc.
2 weeks later, they say they are in touch with the manufacturer. This time they send the coc again, this time slightly thicker paper, but yet again, nothing original from tesla itself and no watermark. I went to tesla and they charged me half the price and made it within 20minutes so stay away from these scammers. I passed this to the european customer reports and they are checking the case.

August 18, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Dear Cedric,

We are very sorry to hear about the issue with the watermark on your COC.

As mentioned via email, this was an issue with the Tesla manufacturer. We have already requested and sent you a new, correct copy of the COC.

If you have any further questions or have not received the new copy, please contact us directly at info@getcoc.eu so we can assist you immediately.

Kind regards,
The GetCOC Team

Rated 5 out of 5 stars
Verified

Very clear process

The process is very clear and straightforward. My BMW certificate was delivered in 8 business days, just as stated.

August 13, 2025
GetCOC logo

Reply from GetCOC

Dear Adam,

Thank you for your positive review! We're pleased to hear that you found our process very clear and straightforward, and that your BMW certificate was delivered exactly as stated in 8 business days.

Transparency and reliability are very important to us.

Best regards,
GetCOC Customer Care

Rated 1 out of 5 stars

I do not recommend dealing with GetCOC

I do not recommend dealing with GetCOC.
Even though I have received the requested COC certificate, it took around 3 months, during which the company was not able to provide a clear delivery timeline and refused to make a refund.

The COC Certificate was not provided within the first 30days. After requesting a refund or providing a clear delivery timeline, I have received only a refusal of refund and no communication since then.

I kept hoping to receive the certificate or refund, even though the company was non-responsive.

Finally, after almost 3 months of waiting, I have received the requested certificate.

June 23, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Hello Yuriy,

Sorry, but we had to cancel your order after checking your vehicle does not have European type approval, therefore the manufacturer cannot issue a COC. The refund was sent to your original payment method.

If you need anything else, please send us an email to info@getcoc.eu. Thank you.

- GetCOC Customer Care

Rated 5 out of 5 stars

Fantastic service

Fantastic service! The certificate for my Volvo was in my mailbox in just 2 business days. Can't get any faster! 👍

August 6, 2025
Unprompted review
GetCOC logo

Reply from GetCOC

Dear Christopher,

Thank you for your fantastic review! We're thrilled that the certificate for your Volvo was in your mailbox in just 2 business days. You're absolutely right - it can't get any faster! 👍

Best regards,
GetCOC Customer Care

Rated 5 out of 5 stars
Verified

Everthing as promised

Everthing as promised. The Coc for the ford arrived right on schedule. Thanks for the smooth process...

August 8, 2025
GetCOC logo

Reply from GetCOC

Dear Jester,

Thank you for your positive feedback! We're pleased to hear that the COC for your Ford arrived right on schedule and that you found the process smooth.

We appreciate your business!

Best regards,
GetCOC Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look