Genesis Mining Reviews 462

TrustScore 1 out of 5

1.1

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 1 out of 5 stars

SCAMMER !!! FRAUD !!! Don't make any purchase !!! Even they are not Turkish !!! All is fake, website, email, What'sApp !!!!! They scammed me I lost 656$ fake order AntMiner L3+ with fake... See more

Rated 1 out of 5 stars

i purchased my cloud mining contracts in 2017 and all contracts ended in 2019 but i did not receive single penny from my mining outputs. Genesis mining totally fraud company . Please be careful & n... See more

Rated 1 out of 5 stars

Wie viele hier auf den Verein reingefallen… ... die Auszahlung liegt angeblich bei der IT-Abteilung, und das seit mehr als einem Jahr: ​"We have checked the status of your inquiry in ticket... See more

Rated 1 out of 5 stars

They don't even deserve a review. Struggling since September 2018 to get a small balance refunded. No use to submit a ticket or engage with their customer service which is of no use. There service i... See more

We perform checks on reviews


Company details


Contact info

You should know

1.1

Bad

TrustScore 1 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star


Rated 1 out of 5 stars

Been waiting 2 years for a moderate…

Been waiting 2 years for a moderate payout. Spent $2900 in mining in 2017, and I have 2.4 eth and .04 btc to cash out, So sad that once a legitimate company can turn so dark. Sadly I was planning on adding to my kids (foster kids) college fund, gross people. BPKMD@aol

December 5, 2023
Unprompted review
Rated 3 out of 5 stars

thives out there.. . them sent my cash

hi
i dont know if this is the right place to put a review or not. genesis mining is a fraud.
i sent an email to them on april 2021 about my 130k satoshi that was remained in my account that was below minimum of 250k sat.
until today they are saying that they have some issues sending tge amount, and it is a manual investigating work and blah blah.
and the fun part is they just answer your emails very fast like a legit company.
the whole scam process began when they transfered from iceland to hongkong. crappy thives tgey are. plz dont invest, let them bancrupt.....

hi today 26 dec 2024 i recieved my cash after 5 years!!! i am happy about that. i dont know what happened but i dont care. i dont give them 5 star and you know why :)

December 1, 2023
Unprompted review
Rated 2 out of 5 stars

CUSTOMER

I HAVE BEEN DECEIVED BY THESE PEOPLE THEY ARE EVIL I HAVE HELP'S NAME IN MY PROFILE I AM HELP ASK FOR HELP

November 2, 2023
Unprompted review
Rated 1 out of 5 stars

Once a decent company, now a scam.

My initial expeience was good and I was able to make and withdraw mined profits. They stopped taking new business some time ago. My last contract expired in August. They should have sent me the balances automatically at that point but I have had to chase by email. Their last mail reads:

'In a previous ticket, we already added you to the release list. Sadly, there seem to be some issues with the releases, and currently we expect the processing to take a few weeks rather than a few days. Still, your balances will be released soon.'

If this were true, it would be terrible customer service, but I don't believe it for a moment. It's only about $200, but I've written off those funds.

October 24, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t come here please

I can not wait to read about these low life scumbags' arrest for fraud, so do not invest your hard-earned money with them. They are not disbursing the fund. However, I am delighted that a buddy of mine introduced me to the company in my profile photo because they pay out in double and promptly.

October 1, 2023
Unprompted review
Rated 1 out of 5 stars

Believe me

Believe me, this company is not to be trusted. Too many skeptical moves to lie investors in with no intention of paying. Me and 3 other of my friends look our funds here in Genesis but we are glad to have discovered House-Mining

October 16, 2023
Unprompted review
Rated 1 out of 5 stars

I fell victim to this phishing scam

I fell victim to this phishing scam
The Genesis passed as the government wish I trusted them, when I realized that it was a phishing scam it was already too late

But then I saw web RePower site and thought of contacting them and I was very satisfied with their customer service and they told that they were going to help me & they finally helped me after I fill a complaint.

June 8, 2023
Unprompted review
Rated 1 out of 5 stars

Genesis Cloud Mining which is headed by Mr.Marco Andreas Streng is a Fraud and Scam

Genesis Cloud Mining which is headed by Mr.Marco Andreas Streng is not paying the investment as well as profit. Mr. Marco Andreas Streng is a cheater I have all the proof to say that. If anything is there below 1 star I want to give that rating to Genesis Cloud Mining Company. While joining they will say that there is no process involved in the Mining, also inform that deposit the fund and get it back after 24 hours with Profit. But after depositing the fund their hided process will start. The hided process are Lagging, Testturn, Upgrading and etc. Each process requires additional deposits. Before depositing Mr. Marco will be very active. After depositing Mr. Marco will become silent and he will not respond. He will say to us be patient. After two or three days he will say sorry and Mr. Marco will inform us that we need to deposit again and convince us by saying that the process is almost completed. If we deposit immediately, within 1 to 2 hours we will get all our funds back. By believing that if we deposit it will not happen. I want to attach the proof but there is no place for attachment. Please don't believe Mr. Marco Andreas, Streng. I am writing this review in full consciousness and I have all the proof that he has cheated me. They post very good videos but they won't pay us back the investment as well as the profit. In the Telegram group, they are known as G Crypto World Community. Repeatedly he will delete the account so that nobody should have proof of his fraud activity.

June 10, 2023
Unprompted review
Rated 1 out of 5 stars

CRYPTO INVESTMENT

Customer service is very poor at this company. I requested a withdrawal of my bitcoin. My ticket was not responded to for about a year. In spite of their reply, they did not offer a solution. I was told that my ticket would be resolved by the IT department. I haven't heard anything since then.
Unprofessional behavior like this is unacceptable. It's actually unfair.
Luckily, i was able to recover part of my investment with the help of cyberservices-online, you can give it a try.

January 10, 2023
Unprompted review
Rated 1 out of 5 stars

These are internet SCAMMERS

These are internet SCAMMERS. They will tell you anything you want to hear when setting up an account or giving them money but good luck getting anyone to help when you might want to get some money out of the account. Can't wait to hear about their arrest for fraud and hope they all face a firing squad!

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

Site wont payout balance

Waiting for my payout now for more than 1 year. Their support is, after numerous requests, just telling me that their IT department is working on it.

Dont invest into the site. You wont get your money back.

October 13, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look