My experience of my first purchase was amazing. The store assistant was quick to respond sent me photos and videos of the bag I bought. I love the fact that they have different monthly instalments pla... See more
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Only have bought not sold yet (commission they are charging on the higher end of the spectrum) but the experience has been excellent so far. Friendly customer service, items are properly described on... See more
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Website was easy to navigate through. My purchase went through and arrived in a timely manner. I asked a few questions via instagram messages and received replies within minutes. I am really happy wit... See more
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Although very good customer service before the order placement, no reaction after placing the order. I ordered from Germany,?the parcel is missing although tracking (Emirates Post) shows mail was de... See more
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Company details
Information provided by various external sources
The best selection of preloved luxury fashion items. Find authentic items from Chanel, Hermes, Christian Dior, Louis Vuitton, Prada, Gucci and so much more.
Contact info
Villa 596, Jumeirah Beach Road Dubai, Um Suquiem 1, Dubai, U.A.E.
- +971 4 3942753
- customercare@garderobe.ae
- garderobe.ae
4.5
Excellent
96 reviews
Verified
Best luxury finds
I love Garderobe, it has the best luxury finds, deals and I love that they have tabby!
July 18, 2023
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My experience of my first purchase was…
My experience of my first purchase was amazing. The store assistant was quick to respond sent me photos and videos of the bag I bought. I love the fact that they have different monthly instalments plans. She informed me about everything before making the purchase and was patient with me. So far so good I will repurchase again.
February 2, 2023
Unprompted review
Reply from Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
I am very satisfied with the purchases…
I am very satisfied with the purchases and the quality, I also cannot note the service, a very neat and polite approach!
February 6, 2023
Unprompted review
Reply from Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
Variety of products
They have plenty of products, from different brands. I loved their clothes, bought a dress and a t shirt and a pair of Chanel Earrings.
December 29, 2022
Unprompted review
Reply from Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
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They sold a Fake Goyard Wallet to me.
They sold a Fake Goyard Wallet to me.
I bought a Goyard wallet from the brand which was deemed fake by two authenticating companies. On Garderobe's about us page they have mentioned that they get each item authenticated by a third party authentication company; I asked them which company was the one who authenticated the Goyard wallet, and they said that they would not share this information (implying they don't use any third party authentication company). I asked them to refund my money which they haven't done.
October 22, 2022
Unprompted review
Reply from Garderobe
Hello Raghavendra,
At Garderobe all of our items go through an extensive inspection and authentication process to ensure that we do not accept or sell counterfeit products.
As we discussed with you privately on 19/11/2022, we requested that you send the wallet for us to inspect and re-authenticate; as per Garderobe's policy, our customers are entitled to 100% refund if an item is found to be inauthentic, however we can only re-authenticate the item if it is physically present. Unfortunately, you did not bring the item and were unresponsive after we offered to collect it from you.
Everyone was super friendly
Everyone was super friendly. All products seemed brand new and in great condition.
November 19, 2022
Unprompted review
Reply from Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
Verified
Best place for preloved
Super selection of items and great quality. Friendly, professional representatives and tailor made service. 🤗
October 19, 2022
Reply from Garderobe
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
I recently discovered Garderobe through…
I recently discovered Garderobe through a friend and I wish I’d found it sooner. The pieces are all in great condition, the prices are amazing and the staff is very helpful and patient. Definitely recommend this place, will be back
October 11, 2022
Unprompted review
Reply from Garderobe
Hello Atefeh
Thank you for taking out some time to share this wonderful feedback!
Customer satisfaction is our top priority and it is customers like you that keep us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
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I think they have best prices in the…
I think they have best prices in the town for bags and shoes. Recommend it
September 1, 2022
Unprompted review
Reply from Garderobe
Hello Gaziza,
Thank you for taking out some to time to share this wonderful review with us.
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
I bought a dress from Garderobe a few…
I bought a dress from Garderobe a few days ago and I was so impressed by their customer service and the collection that they carry. The prices were also very reasonable. Will definitely be coming back soon!
August 9, 2022
Unprompted review
Reply from Garderobe
Hello Aishwarya,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
Verified
Reply from Garderobe
Hello Tania,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
Great experience!
The quality of items is great. I purchased a Chanel bag and the entire process was so smooth. The team was constantly in touch with me and made sure the item was delivered in best condition at a really good price!
August 3, 2022
Unprompted review
Reply from Garderobe
Hello Priscilla,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
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Loved my experience, 10/10!
I found Garderobe through a website recommendation for secondhand designer clothing. I came in and Kaye immediately welcomed my party. She was incredibly helpful and kind throughout our entire experience. While I was trying out a couple pieces, she kept the rest of my family company and talked about places in Dubai she recommended. Her knowledge about the store, designer pieces, and help in general is absolutely outstanding. She even went beyond and helped us find a car to our next destination! I fell in love with a dress and immediately purchased it. 10/10 recommend, will be back!
August 2, 2022
Unprompted review
Reply from Garderobe
Hello T Sonz,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
Verified
Always great ordering from them.
July 31, 2022
Reply from Garderobe
Hello Rebecca,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
I love this store
I love this store! I got a dior sneakers and the team is very patient and helpful! Great service and beautiful items!
July 31, 2022
Unprompted review
Reply from Garderobe
Hello Christin,
Thank you for taking out some time to share this wonderful review with us.
We are always happy to hear that our customers are having a great experience. We always look forward to serving you again.
Kindest Regards,
Garderobe Team
Good service
I purchased a Louis Vuitton Bag and the staff was very supportive and kind. Will definitely come back again.
July 29, 2022
Unprompted review
Reply from Garderobe
Hello Aastha,
Thank you for taking out some time to share this wonderful review with us.
We are always very glad that you had a great experience.
Looking forward to seeing you again.
Kindest Regards,
Garderobe Team
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The best place to shop luxury and…
The best place to shop luxury and sustainable!
I have been shopping in Garderobe for 10 years. The team is passionate and very professional. I highly recommend this place for all fashionistas!
July 28, 2022
Unprompted review
Reply from Garderobe
Hello Géraldine,
Thank you for taking some time to sharer with us this amazing feedback!
We are always happy to help and it's customers like you that keeps us motivated. We always make sure that customer satisfaction is our top priority and we look forward for your next visit and serving you!
Kindest Regards
Garderobe Team
Great first experience
Great first experience: I got two dresses and a pair of shorts; everything looks brand new and its very carefully packaged. I will surely buy again at the Garderobe.
July 28, 2022
Unprompted review
Reply from Garderobe
Hello Ledenah,
Thank you for taking out some to time to share this wonderful feedback!
We are very happy to know that you had a great experience and we look forward to serving you again.
Kindest Regards,
Garderobe Team
Best resellers of luxury bags
I love the bag I bought at Garderobe! The person I was dealing with was very helpful and knowledgeable.
I love their selection and high quality of the products compared to other re-sellers in Dubai.
February 14, 2022
Unprompted review
Reply from Garderobe
Hello Shriya,
Thank you for taking out sometime to share this wonderful feedback!
Customer satisfaction is our top priority and it's customers like you that keeps us motivated.
We look forward to serving you again.
Kindest Regards,
Garderobe Team
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