Fun Belgium NV Reviews 5,070

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I found the game really cool, played with my family members and friends, fun time. That’s how meetings should go from time to time.. Just chilling, playing games and laughing… Sometimes i really miss... See more

Rated 3 out of 5 stars
Verified

Quick delivery of the multi game table but the packaging was not so good and the table had small parts broken. Other than that, great product for the price although not easy to put it together.

Rated 5 out of 5 stars
Verified

Product online besteld in Edegem. Direct mail ontvangen. Levering was op de afgesproken datum. Super

Rated 1 out of 5 stars

Ordered on januari 7 and still dont know when i will receive my order. I called customer service and the reason for the delay was too many orders due to the discount month. This reason is understan... See more

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Company details

  1. Toy Store
  2. Baby Store
  3. Outdoor Furniture Store
  4. Outlet Store
  5. Party Store
  6. Swimming Pool Supply Store

Written by the company

Naast speelgoed kan je bij Fun ook alles vinden voor jouw feestje! ✓365 dagen retour in winkels ✓Online voorraad check ✓Laagste prijsgarantie Gratis verzending vanaf 50€ Afhalen in winkel steeds mogelijk & gratis! Kom naar Fun voor al je Lego, Playmobil, Smoby, Playstation, Berg, Barbie aankopen. Wij verkopen alle merken speelgoed!


Contact info

3.6

Average

TrustScore 3.5 out of 5

5K reviews

5-star
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1-star


Rated 4 out of 5 stars

Nice game

I found the game really cool, played with my family members and friends, fun time. That’s how meetings should go from time to time.. Just chilling, playing games and laughing… Sometimes i really miss this kind of feelings, so the game hundred percent worth it! However, the delivery is the disadvantage here. They really have to wok harder to deliver games quicker, two weeks is too much

August 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not buy here!

I am still waiting a response from them. Now they do not pick up the phone. Asked for reimbursement via email but still no answer and same excuse it's because of the crowds. It's started to seem a Scam! I'll report to the police if there is no response in 2 days.

January 19, 2024
Unprompted review
Fun Belgium NV logo

Reply from Fun Belgium NV

Dear Juliana,

We apologize for this situation.

In order to see more concerning your order, could you please send all the needed information especially the ordernumber to klantendienst@fun.be?

Best regards

Gwendoline

Rated 1 out of 5 stars
Verified

It is really strange

It is really strange. I placed order 10 days ago and still waiting. The order status is still Verwerking. I contacted them they said cause the “promo success” they are delayed. Today i received email to give review before the order is received. What the crazy company is this. I want my money back. I don’t need this game any more my kids can’t wait one year to get it

January 7, 2024
Fun Belgium NV logo

Reply from Fun Belgium NV

Dear Khaled,

With your Track&Trace, we see that your order has been delivered on Jan 20th. If not, please contact our services via klantendienst@fun.be. Please give all the needed information so we can see with our colleagues what exactly went wrong.

We really hope you will enjoy your items.

Best regards

Gwendoline

Rated 1 out of 5 stars
Verified

Extremely slow delivery

Before the toys reach me, all the parties are over !

Extremely slow in delivery, yet to receive my order

January 7, 2024
Fun Belgium NV logo

Reply from Fun Belgium NV

Dear MoVi,

We apologize for our delays due to our situation.

We do our best do deliver everything as soon as possible.

Best Regards

Gwendoline

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Rated 1 out of 5 stars
Verified

Worst ever

Worst ever. Dont deal with that shop

January 4, 2024
Fun Belgium NV logo

Reply from Fun Belgium NV

Our apologies for the inconveniences. Unfortunately, there was a stock shortage of the ordered item, leading to the cancellation of the order and the initiation of a refund.

Thank you in advance for your understanding.

Rated 1 out of 5 stars

disappointed customer

Ordered on januari 7 and still dont know when i will receive my order. I called customer service and the reason for the delay was too many orders due to the discount month.
This reason is understandable but to say that they dont know how long this 'vertraging' will be is unacceptable. I basically ordered something that I have no idea when will be delivered, will it be a week, 2 weeks, a month?...

January 7, 2024
Unprompted review
Fun Belgium NV logo

Reply from Fun Belgium NV

If you ordered on January 7th, you can expect an average delivery time of 8 business days. We apologize for any inconvenience regarding the delivery.

We are doing our best to deliver your order as soon as possible. If you could provide your order number or get in touch with our customer service, we can check the status of your order specifically. 

If you have any further questions, please don't hesitate to ask.

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Rated 1 out of 5 stars
Verified

Pakket is nooit aangekomen door…

Pakket is nooit aangekomen door verkeerde labels

November 28, 2023
Fun Belgium NV logo

Reply from Fun Belgium NV

Beste Inge, 

Bedankt voor je feedback. 

We zien dat je al reeds contact hebt gehad met één van onze collega's en je daar werd verder geholpen. 

Alvast bedankt voor je begrip, 

Met vriendelijke groeten, 

Anicia

Rated 1 out of 5 stars
Verified

The chairs I bought had faded colours…

The chairs I bought had faded colours because of keeping them in sun. When I arrived to pick up my order I saw plastic chairs and tables outside in the rain and dirt. So they stayed there in sun or rain. The chairs I got were also very dirty.

November 23, 2023
Fun Belgium NV logo

Reply from Fun Belgium NV

Dear 

We sincerely apologize for the inconvenience you've experienced with the chairs. This is not the level of quality we strive for. Your feedback is important to us. 
Please contact our customer service, klantendienst@fun.be,  and send pictures of the faded chairs. This will allow us to assess the situation and provide a solution.

Have a nice day.

Rated 1 out of 5 stars
Verified

Not happy about the return procedure.

Not happy about the return procedure.
It is complicated, take times.
Avoid to buy if you leave not close to a fun shop.

November 20, 2023
Fun Belgium NV logo

Reply from Fun Belgium NV

Dear

Thank you for sharing your feedback regarding our return procedure. We apologize for any inconvenience you've experienced. We understand that a complicated and time-consuming process can be frustrating.
We appreciate your input, and we're actively working on streamlining our return procedures to ensure a smoother and more efficient experience for our customers. Your feedback is valuable to us. 

If you have further questions, please feel free to contact our customer service at klantendienst@fun.be or + 32 50 58 04 67.

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