Company activity

Updated 5 hours ago

This page gives you a detailed overview of how Franklin has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: October 2023.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

678

Verified

628

Invited

408

Redirected

10


Total reviews from the past 12 months

1,724

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Franklin got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

New reviews by star rating

How many new reviews (distributed by star rating) Franklin got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Franklin replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 80% of their negative reviews.

Franklin’s flagging activity

How frequently Franklin flagged their reviews in the past 12 months

Franklin hasn’t flagged any reviews in the past 12 months.