Footplate Reviews 514

On a previous occasion I needed assistance with a broken part due to rough handling during transit I would imagine. When I called them about it they couldn’t possibly have been more helpful. This late... See more

I purchased an O Gauge model from 'Footplate' and was really pleased with the 1st class level of service !! The model was delivered next working day, and came extremely well packaged - this is alwa... See more

The model arrived within three days of placing the order. I currently don't have a working layout at home and rely on my model railway club to run my locos. Unfortunately, there was a technical proble... See more

Competitively priced, orders swiftly delivered and sensibly packed. My only small quibble would be the need to sign for the delivery on arrival, which I don’t think was made clear on ordering. Fortuna... See more

An astoundingly good service with attention to their customers requirements. Tried and tested models, which are exactly as we want, and at prices we can all afford. Many, many thanks.

This company has a real passion for the hobby. Always friendly and efficient. Their descriptions of their 2nd hand items are always accurate and one can purchase such with absolute assurance. An impr... See more

I found just the right pre owned loco at the right price and I wanted 24hr delivery. A chat window allowed me to query the default 48hr delivery and I received a quick response to enable the 24hr P&P.... See more

Competitive pricing first caught my attention at Footplate, and the Farish wagons arrived, well protected and on time. This was my first order from the company, so hopefully I will use them again in f... See more

I am a regular purchaser of 00 gauge railway items from the fantastic team at Footplate. What I am really impressed with is their promptness at dealing with any enquiry. Only once did I have a serious... See more

5 stars are awarded for great easy to use website, good communication and first class service overall. As an American n scale collector, I have knocked off a star for the grouping of wagons for sa... See more

Absolutely awesome service. They corrected an error I’d made when ordering the loco (gave wrong address) - I contacted first thing next day and the loco arrived well packed on time within the 48 h... See more

An excellent source of models and very comprehensive range of products at competitive prices. Delivery is swift and all packaging is stout enough to survive the rigours of delivery, especially those m... See more

This order was a last minute Birthday present on 30Jun2025 and it arrived for the weekend of the celebrations. Well Done. She was pressed into action immediately and has performed well on a daily bas... See more

First time I've ordered from Footplate trains. Both items were listed as preowned. Both items had accurate, genuine descriptions. Excellent value for money compared to other retailers. The order a... See more

Once more I had a conversation with Nigel about a few items that I wanted, that were in different "lots". No problem he says, and so I purchased, yet again from Footplate. Very easy to speak with etc.... See more

Made my first purchase from Footplate last week, the whole process was very easy. Photos and descriptions were accurate price very reasonable, ordered and delivered within two working days. The mode... See more

Really happy with my purchases from Footplate. I predominantly model Canadian trains from the UK and finding items can be difficult. Footplate regularly has great second hand models at excellent price... See more

First time using the Footplate website. Purchasing a used model on line can be a gamble, only going by description and pictures. The tank engine I purchased, at a very reasonable price arrived two... See more

Really good experience with Footplate. Have bought numerous items from both their eBay store and their main online store. As I model Canadian railways it's not always easy to find models in the UK, ho... See more

Very helpful service for an online purchase of an item that isn't listed on the website. I explained my requirements and received an invoice with payment details within ½ an hour. Postage, however, w... See more

My third order from Footplate. Where do they manage to find these unusual models and then offer them at such competitive prices? Very pleased with the result - although described as used, everything... See more

Excellent service from footplate. My order was processed very quickly and arrived extremely well packed on a 48 hr Post ticket. The two used Minerva models O scale Cement vans were in excellent con... See more

I purchased two lots and asked that they were packaged together. Footplate did as I suggested and the parcel arrived safe and sound shortly afterwards. I consider this to be excellent service. In ad... See more

Great service the item did what it said on the tin User friendly website with filters that actually work rather than having to trawl through loads of pages Downside is there is always plenty of ite... See more

Excellent range of quality used products available at a very competitive price. They also offer the latest models at a great price, often matching the "big" online retailers. Great service too, with i... See more

Once again I was impressed with the quality and quick delivery time for the models I ordered recently. It's good to see Footplate add items to their lists of used stock on a very regular basis. I ha... See more

Works and runs well on club layout with 8 bachmann pullman coaches. The club layout has 2 long inclines but the king didn't miss a beat. Sounds great too.

My first time buying from Footplate, quality item very reasonable price & quick delivery. Would totally recommend & would buy from again. Many thanks

The company kept me informed of the progress of my order up to the delivery point. The two TT beer wagons were very well packed ensuring a safe and breakage free process. First time customer here but... See more

Really good to know that each model has a thorough check and that these are not exaggerated. Excellent service, very competitive prices and well packaged when dispatched.

Easy to use website, good range of products at realistic prices. I was able to choose what I wanted in a relaxed manner, place my order and just sat back while Footplate did all the hard work. My orde... See more

I was very pleased with the high quality of service that I received from Footplate. They kept me up to date regarding my order at all times, and I was pleased with the products that I ordered.

I find the items to be described exactly as I receive them, if not better. The items are dispatched very quickly and well packed. A excellent company to deal with. Highly recommended.

Having purchased several pre owned models railway items in the past few months from Footplate, I thoroughly recommend them. Quality of the items and service is consistently of a very high standard.... See more

Having found a limited edition model bus on Footplate's website I ordered the item. The despatch & delivery service was excellent, and the model received was in excellent condition (as stated on the... See more

Managed to locate a model locomotive I'd been 'hunting down' for a while. A little discussion was held, for clarity, with fast feedback, and positive. Agreement and payment were made, and the model... See more

I had a slight issue with one of the items delivered and Footplate dealt with this as soon as I advised them of same. Customer service was excellent. I wouldn't hesitate to buy from them again.

The price of items is good and it was very easy to order online. Arrived in specified time, was well packed. Lovely loco, exactly as described.

Footplate purchased my late father in law's collection from us. Richard was excellent to deal with and made my mother in law very comfortable about the whole experience. Would definitely recommend.

I have bought a number of pre-owned items from Footplate. They have always been as described and have been delivered very quickly, Excellent service, thank you.

This is the first time I have dealt with Footplate, a very good experience. The item arrived on time and very well packed. Item was as described on the website. So we'll pleased with the experience.

Got my order in a quick time, the order was packed and despached in a fast time. Will be ordering more in the future.

I have now purchased 6 locomotives from Footplate and have been very happy with their products and attitude/professionalism even when i had a problem with one locomotive.

Competitive pricing, thoroughly checked and documentation to support the assessment, swift dispatch, well packaged and predictable delivery by Royal Mail. Occasional discounts encourage loyalty as wel... See more

5 stars all round . first time purchase from footplate and i really can't fault anything.

Good price on wheelsets with tracked 48 hour turnaround.

I have purchased from this seller on several occasions and have always had great service. Items are accurately described and posted quickly. Happy to recommend, and I will be buying from them again.

Can't fault the guys from Footplate, both in the shop and online. Great service and always very helpful. Thoroughly recommended.

I recently ordered an EFE "Booster" loco. It arrived safely and although second-hand, it is as new and runs well. The only disappointment was that the maintenance/instructions paperwork was missing... See more