For health reasons, I cannot take part in my booked Athens Marathon this year. Kindly, I will be refunded part of the registration fee. That is not a matter of course. This is not possible wi... See more
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Finishers est une plateforme qui permet à tous les sportifs de chercher, trouver et réserver des évènements d'endurance en France, mais aussi partout dans le monde.
Contact info
France
- finishers.com
Replied to 100% of negative reviews
Typically replies within 48 hours
My inquiry was answered fully and in a…
My inquiry was answered fully and in a short time period!

Reply from Finishers
Slow to respond to queries but very helpful when they do
Initially I struggled to get hold of the team at finishers, but when I did get through to them they were really helpful to sort my issues quickly and were very apologetic about not getting in touch sooner to help.

Reply from Finishers
I bought few months ago from the…
I bought few months ago from the website the Istanbul marathon, and in the website says yo pick up the bib number is on the 31th October and the 1th November. Me and my partner are flying to Istanbul on the 31th October night. Now. On the website they mess up the dates and now is only on the 30th and the 31th till 17pm in October to pickup the bib number. I have emailed the finisher to have a solution but don't reply back. I think either they don't bother or I just been ripped off.

Reply from Finishers

Reply from Finishers
Quick and kind support
Lovely and helpful customer service, quick respond. I needed help with cancellations the race and received it immediately with great kidness

Reply from Finishers
Super tool to book any races
Super tool to book any races ! I booked and will continue to book all my future marathons and races on Finishers

Reply from Finishers
I am very grateful to the Finisher team…
I am very grateful to the Finisher team for their work, understanding and humanity. The issue was resolved quickly and with love🤗

Reply from Finishers
Hyper réactivité
Hyper réactivité, supers interlocuteurs
Organisation maousse costeau!!!! 💪

Reply from Finishers
I got injured at the last moment and…
I got injured at the last moment and they did everything they could so that I could get the ticket transferred to someone else (like three days before the event). They went the extra mile to get it done, really appreciated such good customer service.
Madrid marathon…
Had a query about the Madrid marathon and a lady Pauline got back to me very quickly and sorted out my concerns.
Very good company
I bought tickets for Copenhagen marathon with my boyfriend. Unluckily we broke up and it was very heartbreaking to go there without him. But Finishers were very kind and refunded me both bibs.
Super helpful
Super helpful - we were delighted to be able to secure bibs for The Bridge Run from Copenhagen to Malmo. Tickets very scarce but we managed to get them through Finishers. Very efficient and friendly communication. We will definitely be using again and highly recommend.
Communication is great
Communication is great! Finishers' response to my query was super quick, accurate and friendly and resolved within the first email. It was a pleasure chatting to them.
I had to request assistance from…
I had to request assistance from technical support twice to register for the next edition of the Rome Marathon. I always received the right help in a short time.

Reply from Finishers
I got very quick and helpful response
I got very quick and helpful response

Reply from Finishers
I ran the Valencia marathon with team…
I ran the Valencia marathon with team Finishers. Both the organization of registration and booking the hotel went perfectly. Worth repeating

Reply from Finishers
Prague marathon application
Prague marathon application: after payment I have noticed that I would not be able to attend the marathon and explained this briefly. It was communicated to receive money back. Positive experience.
regards
Barbara

Reply from Finishers
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