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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its helpfulness and efficiency. People appreciate the easy booking process and the proactive communication provided throughout their experience. Many reviewers specifically mention the positive interactions with the customer service team, noting their quick response times and friendly, helpful attitude in resolving issues. Consumers express gratitude for the company's understanding and humanity when dealing with unexpected situations, such as cancellations or registration problems. The support provided by the company in these instances has left a lasting positive impression on users. Many reviewers express their intention to use the service again for future races, recommending it to others.

Based on these reviews

Rated 5 out of 5 stars

For health reasons, I cannot take part in my booked Athens Marathon this year. Kindly, I will be refunded part of the registration fee. That is not a matter of course. This is not possible wi... See more

Rated 5 out of 5 stars

I got injured at the last moment and they did everything they could so that I could get the ticket transferred to someone else (like three days before the event). They went the extra mile to get it do... See more

Rated 5 out of 5 stars

Super helpful - we were delighted to be able to secure bibs for The Bridge Run from Copenhagen to Malmo. Tickets very scarce but we managed to get them through Finishers. Very efficient and friendly c... See more

Rated 5 out of 5 stars

I bought tickets for Copenhagen marathon with my boyfriend. Unluckily we broke up and it was very heartbreaking to go there without him. But Finishers were very kind and refunded me both bibs.

Rated 4 out of 5 stars

Initially I struggled to get hold of the team at finishers, but when I did get through to them they were really helpful to sort my issues quickly and were very apologetic about not getting in touch so... See more

Company replied

Rated 5 out of 5 stars

I had to request assistance from technical support twice to register for the next edition of the Rome Marathon. I always received the right help in a short time.

Company replied

Rated 5 out of 5 stars

Great service and support from Finishers. At first I was hesitant to trust online booking for races, they exceeded my expectations and will we glad to book with them in the future.

Rated 5 out of 5 stars

Prague marathon application: after payment I have noticed that I would not be able to attend the marathon and explained this briefly. It was communicated to receive money back. Positive experience.... See more

Company replied

Rated 5 out of 5 stars

Communication is great! Finishers' response to my query was super quick, accurate and friendly and resolved within the first email. It was a pleasure chatting to them.

Rated 5 out of 5 stars

I am very grateful to the Finisher team for their work, understanding and humanity. The issue was resolved quickly and with love🤗

Company replied

Rated 5 out of 5 stars

Super tool to book any races ! I booked and will continue to book all my future marathons and races on Finishers

Company replied

Rated 5 out of 5 stars

Had a query about the Madrid marathon and a lady Pauline got back to me very quickly and sorted out my concerns.

Rated 5 out of 5 stars

Used finishers for my Amsterdam Marathon. Found them very helpful and an easy service. Will definitely use again

Rated 5 out of 5 stars

Great experience with finishers: easy booking, lot of communications, possibility to meet some of the team members during a Little event organized before the race. I highly recommand this website... See more

Rated 5 out of 5 stars

I am an athlete not resident in Italy. And I had problems with confirming my registration. Thanks to the FINISHERS team. I completed my registration.

Rated 5 out of 5 stars

Lovely and helpful customer service, quick respond. I needed help with cancellations the race and received it immediately with great kidness

Company replied

Rated 5 out of 5 stars

I ran the Valencia marathon with team Finishers. Both the organization of registration and booking the hotel went perfectly. Worth repeating

Company replied

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Company details

  1. Fitness and Nutrition Service
  2. e-Commerce Service

Written by the company

Finishers est une plateforme qui permet à tous les sportifs de chercher, trouver et réserver des évènements d'endurance en France, mais aussi partout dans le monde.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


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Rated 4 out of 5 stars

Slow to respond to queries but very helpful when they do

Initially I struggled to get hold of the team at finishers, but when I did get through to them they were really helpful to sort my issues quickly and were very apologetic about not getting in touch sooner to help.

September 24, 2025
Unprompted review
Finishers logo

Reply from Finishers

Hello Ollie,
Thank you for sharing your feedback.
We look forward to seeing you at the next starting line! 🏃‍♂️
The Finishers team

Rated 1 out of 5 stars

I bought few months ago from the…

I bought few months ago from the website the Istanbul marathon, and in the website says yo pick up the bib number is on the 31th October and the 1th November. Me and my partner are flying to Istanbul on the 31th October night. Now. On the website they mess up the dates and now is only on the 30th and the 31th till 17pm in October to pickup the bib number. I have emailed the finisher to have a solution but don't reply back. I think either they don't bother or I just been ripped off.

October 10, 2025
Unprompted review
Finishers logo

Reply from Finishers

Hello Jorge,

Thank you for your feedback. I can confirm that you can pick up your bib on November 1st.

We remain at your disposal.
The Finishers team

Rated 5 out of 5 stars

They do what they promise

They do what they promise! Great!

October 2, 2025
Unprompted review
Finishers logo

Reply from Finishers

Hello Thomas,
Thank you for sharing your feedback.
We look forward to seeing you at the next starting line! 🏃‍♂️
The Finishers team

Rated 5 out of 5 stars

Quick and kind support

Lovely and helpful customer service, quick respond. I needed help with cancellations the race and received it immediately with great kidness

July 29, 2025
Unprompted review
Finishers logo

Reply from Finishers

Hello Klaudia,
Thank you for sharing your feedback.
We look forward to seeing you at the next starting line! 🏃‍♂️
The Finishers team

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Rated 5 out of 5 stars

Super tool to book any races

Super tool to book any races ! I booked and will continue to book all my future marathons and races on Finishers

July 25, 2025
Unprompted review
Finishers logo

Reply from Finishers

Hello Serge,
Thank you for sharing your feedback.
We look forward to seeing you at the next starting line! 🏃‍♂️
The Finishers team

Rated 5 out of 5 stars

I am very grateful to the Finisher team…

I am very grateful to the Finisher team for their work, understanding and humanity. The issue was resolved quickly and with love🤗

July 25, 2025
Unprompted review
Finishers logo

Reply from Finishers

Hello Sveta,
Thank you for sharing your feedback.
We look forward to seeing you at the next starting line! 🏃‍♂️
The Finishers team

Rated 5 out of 5 stars

Hyper réactivité

Hyper réactivité, supers interlocuteurs
Organisation maousse costeau!!!! 💪

July 6, 2025
Unprompted review
Finishers logo

Reply from Finishers

Bonjour Christian,
Nous vous remercions pour votre retour d'expérience.
Au plaisir de vous retrouver sur une prochaine ligne de départ ! 🏃‍♂️‍➡️
L'ensemble de l'équipe Finishers

Rated 5 out of 5 stars

I got injured at the last moment and…

I got injured at the last moment and they did everything they could so that I could get the ticket transferred to someone else (like three days before the event). They went the extra mile to get it done, really appreciated such good customer service.

April 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Very good company

I bought tickets for Copenhagen marathon with my boyfriend. Unluckily we broke up and it was very heartbreaking to go there without him. But Finishers were very kind and refunded me both bibs.

March 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Super helpful

Super helpful - we were delighted to be able to secure bibs for The Bridge Run from Copenhagen to Malmo. Tickets very scarce but we managed to get them through Finishers. Very efficient and friendly communication. We will definitely be using again and highly recommend.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Communication is great

Communication is great! Finishers' response to my query was super quick, accurate and friendly and resolved within the first email. It was a pleasure chatting to them.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

I had to request assistance from…

I had to request assistance from technical support twice to register for the next edition of the Rome Marathon. I always received the right help in a short time.

December 22, 2024
Unprompted review
Finishers logo

Reply from Finishers

Hello FSG,
Thank you for your feedback.
We look forward to seeing you at the starting line again soon! 🏃‍♂️‍➡️
The Finishers team

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Rated 5 out of 5 stars

I got very quick and helpful response

I got very quick and helpful response

December 19, 2024
Unprompted review
Finishers logo

Reply from Finishers

Hello Raz,
Thank you for your feedback.
We look forward to seeing you at the starting line again soon! 🏃‍♂️‍➡️
The Finishers team

Rated 5 out of 5 stars

I ran the Valencia marathon with team…

I ran the Valencia marathon with team Finishers. Both the organization of registration and booking the hotel went perfectly. Worth repeating

December 1, 2024
Unprompted review
Finishers logo

Reply from Finishers

Hello Patrick,
Thank you for your feedback.
We look forward to seeing you at the starting line again soon! 🏃‍♂️‍➡️
The Finishers team

Rated 5 out of 5 stars

Prague marathon application

Prague marathon application: after payment I have noticed that I would not be able to attend the marathon and explained this briefly. It was communicated to receive money back. Positive experience.
regards
Barbara

December 2, 2024
Unprompted review
Finishers logo

Reply from Finishers

Hello Barbara,
Thank you for your feedback.
We look forward to seeing you at the starting line again soon! 🏃‍♂️‍➡️
The Finishers team

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