We are very pleased with Filtered Water Solutions. We had a bad experience with Filpure that caused water damage to our kitchen. Then the professional installer from Filtered Water Solutions came and... See more
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Great communication skills, informative. Very good price. Easy booking. The system was installed quickly and very neatly. Water taste is very different now. Can see the difference big time. Feel... See more
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Invited
Absolutely love this product. Installed it 5 years ago and it was one of the best things we ever did. Clean, clear, fresh water on tap. Even our friends and family come over to top up their water bot... See more
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Invited
Filtered Water Solutions contact me annually to service the lines and change the filters. It’s a really easy process, I nominate a day and time that I’m home and the technician shows up, does the work... See more
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Company details
Written by the company
Providing you with clean pure taste of water to your home or office with our top of the range Water Filtering systems. Our Reverse Osmosis filtering system is designed to remove 99.9% of all contaminants, bacteria, viruses and chemicals out of your tap water leaving you with pure water only. Alkaline filters are added to the Reverse Osmosis systems to Alkalise your water making it healthier then ever. Call our office to take advantage of our special prices including FREE installation. 5 year warranty on all our filter systems. Service guarantee.
Warranty & Guarantee
5 year
5 year Warranty on all our water filter systems + 5 year Service Guarantee on all systems.
Contact info
3/16 Weld Street, 2170, Prestons
- 1300651837
- contactus@filteredwatersolutions.com.au
- filteredwatersolutions.com.au
4.6
Excellent
986 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
Very unprofessional 😡
They don't even deserve one star for customer service. Lady over the phone this morning when I just asked for the invoice. I need to send invoice to RTA which I explained her and asked if she has any time frame so I can notify RTA. She was out of control. I think she needs counselling to manage her anger issues or she should change her profession. Very disappointing 😞
October 21, 2025
Unprompted review
Highly recommended
We are very pleased with Filtered Water Solutions. We had a bad experience with Filpure that caused water damage to our kitchen. Then the professional installer from Filtered Water Solutions came and fixed all the mess, in a professional efficient way is in very polite well mannered attitude unlike our earlier experience with Filpure.
My family and I are thankful and grateful for their excellent, timely and reasonable charged services. Highly recommended.
September 15, 2025
Unprompted review
Invited
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Invited
Reply from Filtered Water Solutions
Thanks Annette for your great review of our service. We’ve passed your kind words on to our team. Filtered water Solutions are passionate about providing all of our customers with outstanding experiences and we are delighted to know we hit the mark with you.
Thank you
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The person that came to change the…
The person that came to change the filter was great, only I recommended my daughter and son-in-law get one and they did, I didn't get a discount for my service infact it went up $10
October 9, 2024
Reply from Filtered Water Solutions
Hi Allison,
Thank you for your review, we have looked up the records and cannot see any referrals on record, why an discount may not have been applied, please free to call our office and advise the name of the referral person so we can update records and apply discount on your next annual service.
Thank you
Invited
The water quality is not good after the…
The water quality is not good after the change. I am not sure whether he replaced new one or old one. The product he replaced is not sealed product.
October 18, 2024
Reply from Filtered Water Solutions
Thankyou for the review. We sorry you had a bad experience, our products are always sealed and we are passionate about providing our customers the best service. Our office will call you directly to investigate the issue, Thank you
Invited
Easy and quick service
Easy and quick service. Technician cleaned and took all rubbish with him.
October 11, 2024
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Invited
Very efficient
Very efficient, courteous and professionally installed. Would recommend to any and all.
October 17, 2024
Reply from Filtered Water Solutions
Hi David,
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"
Invited
Job was done efficiently and everything…
Job was done efficiently and everything was explained.
October 31, 2024
Reply from Filtered Water Solutions
Hi Marian,
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"
Invited
Good service and follow up
October 17, 2024
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Invited
Always send reminders for service
Always send reminders for service. Very quick and efficient in replacing filter.
September 26, 2024
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Invited
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Invited
Always on time
Have been a customer of FWS for a number of years now and never been disappointed with their product and service. They have always been on time as scheduled and thorough in their requirements. Would recommend them to anyone thinking of installing new filtered water.
October 3, 2024
Reply from Filtered Water Solutions
Thanks so much for your feedback Jan. It makes our day hearing about how much our customers love product and service delivered from Filtered Water Solutions and the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you.
Invited
Reply from Filtered Water Solutions
Thank you for taking the time to provide a review.
We’re glad to hear that you're happy with our product provided by filtered water solutions,
Invited
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Invited
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
Invited
Fast and Efficient
Contractor arrived on time, and efficiently exchanged filters. Cleaned up the sink area.
We've had this system for 12 years and very happy with the quality of the filtered water product.
September 11, 2024
Reply from Filtered Water Solutions
We really appreciate you taking the time to leave us a review, Michael These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.
Invited
The service was fantastic
The service was fantastic. Unfortunately even after replacing the filter in super quick time scale is still building up on the kettle and the water doesn’t taste as good as my Brita jug.
October 1, 2024
Reply from Filtered Water Solutions
Thank you we appreciate you taking time out for the feedback, we hope we have resolved the issue on your last visit in Dec. Our team is committed to delivering high-quality service.
Invited
Professionalism and on Time
The technician was on time, a bonus of being available in a Saturday, installed the new filters. He was very professional and performed the work in a timely manner.
I would recommend Filtered Water Solutions to friends and family.
September 14, 2024
Reply from Filtered Water Solutions
We really appreciate you taking the time to leave us a review, Joanne. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.
Invited
Reply from Filtered Water Solutions
Thank you so much for the kind words, we thrilled to hear about your fantastic experience with us.
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