Farmer Brown Reviews 1,329

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's helpfulness, knowledge, and prompt response times. Consumers appreciate the efficiency and clarity in communication, noting that their requests are handled quickly and accurately. People express satisfaction with the value for money, emphasizing the ease and seamlessness of their overall experience. Many reviewers specifically commend individual staff members by name, expressing gratitude for their professionalism, courtesy, and dedication to going above and beyond. Customers value the quick responses to inquiries, even outside of regular business hours. The ability of the staff to simplify complex processes and provide tailored solutions is also a recurring theme in the reviews.

Based on these reviews

Rated 5 out of 5 stars
Invited

Mary Grace does an excellent job for quicky following up on my requests for sending certificates of insurance to my customers. Also she is curtious and polite in her email language. She has done... See more

Rated 5 out of 5 stars

Nichole and Mary Grace have been superb. From initial quote, questions answered, and endorsements requested, the response time has been incredible. I work with P&C agencies for work every day and I wa... See more

Rated 5 out of 5 stars
Invited

I have had the best experience with Mary Grace and Kat. They have always excelled in helping me get what I needed quickly. Kat has helped me navigate through my policy questions and Mary Grace has be... See more

Rated 5 out of 5 stars

Mary Grace, and Kat make our day to day in business just that much better. There is never a hassle to retrieve a certificate. Their turn around is usually about 5 minutes! Our last insurance agency so... See more

Rated 3 out of 5 stars
Invited

Veronica Ortiz did a great job immediately as always as soon as I called. But I only called because the automations Farmer Brown keeps increasing seem to be making it harder on the actual workers to t... See more

Rated 5 out of 5 stars
Invited

We have an older home that we are slowly doing renovations on and I was having a really difficult time finding any company to insure our property for a builders risk policy. I finally came across Far... See more

Rated 5 out of 5 stars

Very friendly and efficient staff made my experience with Farmer Brown exceptionally positive. They were knowledgeable, helpful, and went above and beyond to ensure I received the best possible servic... See more

Rated 5 out of 5 stars
Invited

Jose Hernandez has been nothing but a HUGE help for me. We run a large number of construction jobs every week which results in me needing COI’s often and on the fly. Jose never fails to get back to me... See more

Rated 5 out of 5 stars

Farmer Brown should be so happy that Mary Ann works for them- she is THE BEST _ Most AWESOME PERSON i have dealt with in the company. The professionalism, courtesy & kindness she shows ALWAYS goes wa... See more

Rated 5 out of 5 stars
Invited

Mr. Hernandez has been a pleasure to collaborate with during the process of renewing my insurance policies. Notably, he answered the phone as late as 9:30 pm. I am aware that when I work beyond regula... See more

Company replied

Rated 5 out of 5 stars
Invited

I called to get a copy on our COI for our business and the agent who help me, James Noreen was very helpful. He understood my need and was able to execute in less than an hour. His efficiency not only... See more

Rated 5 out of 5 stars
Invited

I measure this particular service by efficiency or, time and clarity. Hector is 'on point', never confused, wishing he knew where or why he 'was'. He speaks, hears and responds concisely and accuratel... See more

Rated 5 out of 5 stars
Invited

I needed to get an updated COI for one of our subcontractors and James helped me out and turned it around very quickly. Very much appreciated!

Rated 5 out of 5 stars
Invited

Rep was helpful. Clear in her responses and was able to complete my transaction. AND I thought they were closed which was a big plus because I was just getting back from vacation and had just received... See more

Rated 5 out of 5 stars
Invited

It’s really a great experience knowing about this company the staff is really accommodating specially the one who helps us ms. Lore and I’m so thankful for fastest and reliable thoughts that we always... See more

Rated 5 out of 5 stars
Verified

Rhea was great in helping us through the extension of our builder's risk insurance policy. She was very patient in her efforts to explain all steps of the process.

Rated 5 out of 5 stars

As a contractor (38years) working with insurance, workers comp, engineers, etc... to find an insurance provider that is coherent and engages in customer care and transparency is nearly impossible. Ov... See more

Rated 5 out of 5 stars

Overall the experience has been wonderful and just super easy. I’d also like to give credit to those who made it seamless, one name comes into mind rhea mae. She was so helpful.

Rated 5 out of 5 stars

Nikka was quick and efficient! One thing that contractors love when it comes to COI requests or just requests in general! The timing was amazing and the execution overall was great!

Rated 4 out of 5 stars
Invited

There are issues with the phone numbers on the website. I got through on (888)973-0016. Maria directed the call, but the background noise on the line made it hard to understand each thing she was sayi... See more

Rated 5 out of 5 stars
Invited

Farmer Brown is wonderful. Hector especially, who has helped us with so much by making everything seamless. We are very happy customers!

Rated 5 out of 5 stars
Invited

I currently have farmer brown insurance and could not be happier. Hector and Mary Grace are awesome people to work with and very quick to respond to your insurance needs. I am very happy with the s... See more

Rated 5 out of 5 stars

Kat and Marygrace are always quick to respond to any of my request for insurance info or sending certificates of insurance to my customers and contractors. Thanks, Dennis M. Naidus President, Sun B... See more

Rated 5 out of 5 stars
Invited

My experience was made wonderful due to the knowledge of my agent the ability to quickly ask the correct questions and help me understand the whole process. Jose was wonderful and he made getting Insu... See more

Rated 5 out of 5 stars
Invited

Rhea was a pleasure to work with. She was very helpful and patient in dealing with a technology issue on my end. Highly commend her for her competence and helpfulness.

Rated 5 out of 5 stars

We are extremely happy with Farmer Brown specially with John Brown who is very quick with sending our documents to sign and in general with any other question or help we may need.

Rated 5 out of 5 stars
Verified

Mary Grace and Erich are always helpful and quick to respond. Every time I need anything they do not hesitate to get me taken care of!!

Rated 5 out of 5 stars

Mary Grace, and Kat Are always helpful and fast when it comes to dealing with my requests. Always Responsive and very polite . It’s a pleasure dealing with this team :)

Rated 5 out of 5 stars
Invited

James toom good care of listenimg to.me and made sure to call me back and correct my issues with billing and answer all my concern with confidence.

Rated 5 out of 5 stars
Invited

I've been looking for months for a better premium on my four unit building. I was getting the run around, frustrated and tried. Hector took the time many wasn't will to do and saved a ton of money on... See more

Rated 5 out of 5 stars
Verified

Super fast and simple process! Rhea made sure we got finalized before our build project began and was extremely helpful.

Rated 5 out of 5 stars

They are very responsive. Anytime I ask for something, they are right on it! Mary Grace and Gustavo are both very knowledgeable and helpful. A pleasure to work with.

Rated 5 out of 5 stars
Verified

I had a great experience with this company not only did I get my insurance and bond through them but it was quick and easy and I got it the same day. Great customer service.

Rated 5 out of 5 stars
Invited

My agent, Hector Delatorre, took a vested interest in my situation and went above and beyond to find a policy that was right for me.

Rated 5 out of 5 stars
Invited

Leander was very helpful when called and was able to get my account up to date quickly which i appreciate.

Rated 5 out of 5 stars
Invited

Rhea helped me through the application process she was fast and really patient. Very amazing service, thank you!

Rated 5 out of 5 stars
Invited

James was very helpful in getting my questions answered and resolved in a timely manner. Very professional. Great customer service.

Rated 5 out of 5 stars
Invited

They were very responsive and was quick to meet the need. Awesome customer service.!!

Rated 5 out of 5 stars
Invited

Erich and Mary Grace are a wonderful team. They are very diligent and always get back to me swiftly when I need something. 10/10!

Rated 5 out of 5 stars
Invited

Rita was amazing the service was incredible. Im so happy that I found this company. Thank you

Rated 5 out of 5 stars
Invited

Always have a great attitude and help with things I don't know about with their experience.

Rated 5 out of 5 stars
Invited

Whenever I need something for the Business, they respond rapidly and help me with my needs. Been with them for four years. They do great work

Rated 5 out of 5 stars
Invited

Hector has been an outstanding insurance broker to work with. He helped me with my umbrella insurance policy and made the entire process smooth and stress-free. He is extremely responsive, knowledge... See more

Rated 3 out of 5 stars
Invited

The first thing that I did not like was they would not send me a certificate of insurance without contacting the insured. I have never heard of this in all my years in construction. Number two when I... See more

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Company details

  1. #19 of 103 best companies in Insurance Agency
  2. #31 of 185 best companies in Financial Consultant

About Farmer Brown

Written by the company

General Liability & Workers Compensations for contractors.

We cover your insurance needs! Get your General Liability, Commercial auto, Builder's Risk, Surety bonds and Property Insurance with us saving time and money! Get multiple quotes with just one click.

We Make It Easy

Give us a call and in 4 steps you’ll be covered. Speak to our bilingual coustomer representatives and aks them anyting you need to know.


Save Time and Money with Farmer Brown Insurance Agency


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Invited

Very professional

All ways on time. And very respectful with their clients

October 13, 2025
Farmer Brown logo

Reply from Farmer Brown

We're thrilled to see your review! It's great to know that you are happy with our team being always on time and very respectful with our clients. Your feedback motivates our team!

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