I called thinking I was going direct to Celebrity to cancel our upcoming cruise due to a health related issue. I actually ended up with Desmond who stated that he could help with a total refund eve... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Unlike the majority of biggies in the travel industry, Fareobuddy has stepped in with a simple motive, 'To make a journey, if not life, unforgettable and safe.'
371 HOES LANE SUITE 200, PISCATAWAY, 08854, New Jersey, United States
Replied to 84% of negative reviews
Typically replies within 24 hours
Kenton helped to update the reservation efficiently and he is very clear on providing instructions. 5 stars for his professional service.
Reply from FareObuddy
We got scammed! We called who we thought was the Airline Allegiant. Sera pretended to be from Allegiant and we had to cancel our flights due to a medical emergency. She ended up charging us $198 for canceling our $462 flights. I demand an immediate refund! Allegiant has no idea who you are and said Sera does not work for them. We were taken advantage of as Senior citizens.
Reply from FareObuddy
Great customer service and excellent customer service
Reply from FareObuddy
Reply from FareObuddy
Dealing with Mr Stephan made my travel experience a pleasure I don't get away much with some chronic disability issues but this man made my life a lot easier to deal with be happy you have a person like him on your staff thanks again for your help with this trip DON MATERO
Reply from FareObuddy
Maria was very patient and super helpful.
Reply from FareObuddy
My experience with Bryan was very helpful in finding my airline ticket.
Reply from FareObuddy
I thought I was talking with someone from Expedia to help change my flights. Bryce did help me with the change. However, he did not tell me that he was charging me $424.88 which has been charged to my credit card. He also encouraged me to go to the reviews and give him a good one.
Reply from FareObuddy
Brock was so kind. He had so much information and was so patient with me when I was trying to make the decision of which cruise we wanted to take. He kept me informed throughout the process.
I would and have recommended him to many of my friends and family. He was honest and up front about what he was suggesting. He is terrific.
Reply from FareObuddy
Reply from FareObuddy
Reply from FareObuddy
Reply from FareObuddy
Reply from FareObuddy
SERA was very helpful in taking care of my requests.
Reply from FareObuddy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.