FaceSocks Reviews 3,499

Wish I had read the reviews. Delivery of three pairs of socks for over £36 was 3 weeks after Christmas despite ordering with sufficient time. The socks are awful. Material nasty.
The response they gave me when asking where the order was, was basically “be patient”
Save your money and buy a nice gift for someone.

If I could give this company zero stars, I would

Placed order over a month ago, still no delivery. Keep being told that there are ‘supply chain issues’ and that I can get 40% off my next order (which I will never make)

Avoid at all costs

The quality is extremely disappointing. After just two uses, they're practically unusable. It's far better to purchase socks separately and have the desired emblem embroidered at a trusted place—the quality will be significantly superior. The price-to-quality ratio is abysmal.

Hideous quality, you'd be better going to a pound/ doller store. I requested a refund because the quality was so cheap, they offered me a discount code for my next purchase! Absolutely avoid this company- terrible products and shockingly bad customer service.

Keep away from this company- must be a scam. Have taken my money but no goods arrived. They just keep telling me to contact Royal Mail. I have wasted £32 - you are warned

Don't waste your money. A very poorly run company. Delivery has taken over a month and a half so far. No chance of getting this before Christmas, so I've wasted money on novelty gifts that i now can't even give to people.

Cheap crap from China. Delivery times excessive, offer a premium delivery within 1 week….. this is not possible. It’s shipped from China about a week after you place the order. Not worth the money. Find a UK based company, checked they are actually UK based and buy from them. It will cost about the same, you’ll get better quality and it will be quicker.

Be aware: Drop Shipped Product from China

took over two weeks for my order to be dispatched.Chased & they suddenly issued the shipping notification - from China, not a chance that gets here before Xmas.

They refused to cancel my order because its "customised" & under consumer law that gives them 30 days to deliver before you can dispute (technically correct)
But, i was charged for "premium shipping" - which is a joke. 3 days after dispatch notification my parcel is apparently still somewhere in mainland china.

Who knows what will arrive - but i bet it wont be worth anywhere near the £24 i paid.

i kind of admire the hustle here even if the customer experience is god awful.

Putting a factual review here so people know what they are getting into.

Don't buy, it's a scam! I placed an order for €40 and after a few days they said they won't ship to my country. They didn't refund me and they don't respond to emails anymore. Check out the various bad reviews online!

When I ordered these products on 16th November, I was advised delivery would be 9th-13th December. It's now 17th December and I've been advised the products were finally dispatched yesterday and could take up to 12 working days to arrive. So if I'm lucky they will arrive early January and three people won't get their Christmas presents when they should.

What makes me furious is two chirpy emails .. the first saying the products had been dispatched and I should check the tracking 'in a few days' ... the second saying that bespoke products take time to produce and delivery companies are busy this time of year. Really? Thanks for telling me! Maybe Facesocks should sort its scheduling and provide a more accurate assessment of dispatch times before it provides misleading information at the time of order. TOTALLY UNIMPRESSED.These gifts are now going to be hugely over-priced damp squib if they arrive after Christmas.

Ordered two weeks ago! I did get a reply from “Emma” very weird response I am also thinking this is a scam beware! Will be raising a dispute with my bank! When I try to email now it won’t deliver like it’s now blocked!!!

I am very disappointed. I ordered a doormat 15 days ago and still nothing has arrived. They do not respond to emails. I paid 1000 CZK in advance by card. I am a student and I had it as a gift for my mother. I am disappointed with the attitude of this company. I understand that for some it is a small amount of money, but for me as a student it is quite a lot.

It is a scam! Ordered on 14/11 and nothing has been received and the email to contact them is invalid. Will contact a bank to raise a dispute

I ordered 10 days ago, and I've only just got an email saying they're almost ready to be made. What a joke of a company. They've had the same problem for 2 years ago, and not learnt that customers expect better.

Fake company, no contact possible. Placed a order 4 weeks ago, still got nothing. What's app and mail also no respons.

never got my order. reached out multiple times for help and didn't hear back until today (over 6 months later).

I ordered a blanket with two cat faces. I received a blanket with only one. I received a response to my first attempt to contact customer service, asking for pictures, which I sent. I never heard back after that, but suddenly received another package from them. The outside of the package showed my correct order, however inside was a blanket with some random cat's face on it instead. Attempts to resolve this issue were met with no response from their email only customer service. I have never seen such incompetence and horrible customer service.

Great company, great product, socks have arrived in perfect condition, few days before Christmas on time. I'm very happy with this company, everythink ok, I'm recommending them!

Ordered a custom blanket as a Father’s Day gift and it never arrived. Contacted consumer service multiple times and no answer. Had a file a dispute through my payment company!