Express Tax Claims Reviews 189

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its professionalism, efficiency, and friendliness. People appreciate the team's knowledge and commitment to addressing their concerns, with many noting the ease and simplicity of the tax claiming process. Consumers value the personalized attention they receive, with staff going above and beyond to provide support and guidance. The company is commended for its helpfulness and responsiveness, with reviewers expressing gratitude for the team's proactive approach and clear communication. Clients appreciate the straightforward nature of the service, as well as the promptness and accuracy of the support. Many reviewers express a high level of satisfaction and recommend the company's services to others.

Based on these reviews

Rated 5 out of 5 stars

Have been really impressed with the support and advice I have received from Ian and team. We quickly agreed I was due tax refunds from the previous 4 years and have just got back over £3k and am hope... See more

Company replied

Rated 5 out of 5 stars
Verified

Really smooth experience - I just submited all my documentation, answered a couple of questions and my tax return was done, with the added bonus of a rebate from HMRC. Would highly recommend. Thanks !... See more

Rated 5 out of 5 stars

An extremely professional and helpful team that I have used for a number of years. Nothing too much trouble for the team to investigate and feedback very informative. I highly recommend this... See more

Company replied

Rated 5 out of 5 stars

Mandy, Ian and the rest of the ETC teams have been very helpful and pleasant to deal with. They have made the process for tax claiming very simple, straightforward and take care of the whole process f... See more

Company replied

Rated 5 out of 5 stars
Invited

Express Tax Claims were recommended to me by a friend, after I approached them, explaining my ongoing not done Tax returns were at a point it was just too stressful to deal with, they never gave... See more

Company replied

Rated 5 out of 5 stars
Verified

Ian at Express tax claims could not have been more helpful. Not only did he help me out with my tax rebate but i had issues for years with HMRC with my tax account and everything is now resolved all t... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent company and very friendly and easy to do business with. You have no stress whatsoever and everything is done with a couple of emails and phone calls and they do everything for you. I’ve been... See more

Company replied

Rated 5 out of 5 stars

For the high % that they are charging I am not expected anything less. Professionalism from start to the end. I am very happy with their attention, knowledge and commitment to address any of my concer... See more

Company replied

Rated 5 out of 5 stars

A really professional, efficient and, most importantly, friendly service from the team at Express Tax Claims. I have used them a few times now and every experience has been excellent, wouldn't use any... See more

Company replied

Rated 5 out of 5 stars

Used this company for a few years now and and helped me a lot, very quick and easy to sort your tax and help when needed, ian helped me a lot on my first experience and he's done the same every year i... See more

Company replied

Rated 5 out of 5 stars
Verified

Great, efficient service, really friendly staff. Very knowledgeable and explained things well. Will use them again for my self assessment.

Company replied

Rated 5 out of 5 stars
Invited

I have always felt the company very approachable and pleasant to deal plus never afraid to give their own honest opinions on any matter.

Company replied

Rated 5 out of 5 stars

Great tax return people Ian an many went above an beyond to contact me after I forgot about my tax return haha

Company replied

Rated 5 out of 5 stars

Thank you again can’t praise you beautiful peoples enough so professional and helpful in every way.Cheers Hey 🙏

Company replied

Rated 5 out of 5 stars

As usual I received an excellent service from Mandy, Ian and the rest of the team. Wouldn’t hesitate to recommend them.

Company replied

Rated 5 out of 5 stars
Invited

Excellent service again from Mandy and the team, very helpful through out. I highly recommend their service.

Company replied

Rated 5 out of 5 stars
Verified

Found ian and mandy very helpful great to deal with would highly recommend thanks for all your help cheers Jason stott

Company replied

Rated 5 out of 5 stars
Verified

Im using express tax for many years Great professional knowledge and attitude towards keeping my tax up to date with the inland revenue Great team and individual attention in house that follows... See more

Company replied

Rated 5 out of 5 stars
Invited

Excellent customer service, overall fast and easy was to get things sorted, been using express tag claims for 3 years and I’ll definitely be using them again.

Rated 5 out of 5 stars
Verified

They have always been efficient in all aspects of the service they provide and I will continue to use them

Company replied

Rated 5 out of 5 stars
Verified

quick response , honest update and answers would recommend to anyone want a quick hassle free service and prompt payment.

Company replied

Rated 5 out of 5 stars

3rd year with ian. very helpful start to finish very easy to work with. thanks mate much appreciated👌🏼

Company replied

Rated 5 out of 5 stars
Verified

Ian ...the gentleman who has dealt with my claim..has been extremely helpful.

Rated 5 out of 5 stars
Verified

The express team do a great job. I have used this firm for many years and always have a great result . always ready help.

Company replied

Rated 5 out of 5 stars

Ian,Mandy and the team are truly professional in all of their endeavours would not hesitate in recommending express tax claims to anyone who is looking for tax advice, 100% satisfaction.

Company replied

Rated 5 out of 5 stars
Verified

Quick and easy , very simple to apply and they take car of the rest , awesome thanks.

Company replied

Rated 5 out of 5 stars
Invited

All way good and each year do all the work for you ,and keep in touch, very happy

Rated 5 out of 5 stars

Great result .like every year .many thanks to Ian and mandy and all the express claims team.

Company replied

Rated 5 out of 5 stars
Verified

A great service fast and easy to deal with. Everything straight forward.

Company replied

Rated 5 out of 5 stars
Verified

Professional service, to the point, without any wasted time. Recomended

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Company details

  1. Tax Preparation
  2. Accounting Firm
  3. Income Tax Help Association
  4. Tax Advisor
  5. Tax Consultant
  6. Tax Preparation Service

Written by the company

Helping employed people on PAYE or CIS claim tax back for eligible tax relief. Average tax refund £1,500 per person per tax year. Average 4 year tax claim £6,000! A small, family run business with a very friendly team based in Tunbridge Wells, we are proud of our customer service and retention. Established in 2006, we have many years of experience in this niche area and are highly trusted and respected in the industry. We make the process so fast and simple with fair prices and high proven tax refunds, it's no wonder our clients recommend us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

Really smooth experience

Really smooth experience - I just submited all my documentation, answered a couple of questions and my tax return was done, with the added bonus of a rebate from HMRC. Would highly recommend. Thanks !

August 19, 2025
Rated 5 out of 5 stars
Invited

The best service

Express Tax Claims were recommended to me by a friend, after I approached them, explaining my ongoing not done Tax returns were at a point it was just too stressful to deal with, they never gave up on me.
Over a year of gentle reminders, simplifying what I needed to to, amazing support we submitted 4 years returns, totally cleared my massive Tax bill, and got me a tax rebate.
I felt the world had been lifted off my shoulders, I would totally recommend their services, a very efficient, very knowledgeable, amazing personal service, and very affordable.
Looking forward to my next return!!!

February 10, 2025
Express Tax Claims logo

Reply from Express Tax Claims

Thank you for taking the time to write such a detailed review. We hope others find it helpful and it makes us so happy to know that you appreciate our efforts as much as we do yours. We get an immense amount of pleasure in helping to sort out a 'messy' tax situation and yours was no exception. Here's to us keeping on top of your tax from now on!

Rated 5 out of 5 stars
Invited

Excellent customer service

Excellent customer service, overall fast and easy was to get things sorted, been using express tag claims for 3 years and I’ll definitely be using them again.

April 5, 2025
Rated 5 out of 5 stars
Verified

Straight forward

A great service fast and easy to deal with. Everything straight forward.

July 4, 2025
Express Tax Claims logo

Reply from Express Tax Claims

We are so pleased you found the process so simple and quick.

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