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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality, noting that the items meet expectations and function as intended. Consumers are also pleased with how well-explained the product specifications are. People appreciate the prompt delivery service, often receiving their orders faster than expected. The ordering process is efficient, and the products are well-packaged. Consumers highlight the company's responsiveness and helpfulness, particularly when seeking guidance on product selection.

Based on these reviews

Rated 5 out of 5 stars
Verified

I recently got the EV Cable , The delivery was quick, and the product looked just like the description promised. One thing that stood out to me was the quality—it feels solid and is surprisingly fl... See more

Rated 5 out of 5 stars
Verified

I’ve purchased a mobile charger from the website before and it was well priced and of great quality. The new one was exactly like that. And the delivery took place within 24 hrs of me ordering.

Rated 5 out of 5 stars
Verified

Quality can be seen. The moment it was delivered, instructions and everything, you get the feeling that it is good quality, and its well thought. Very much recommended.

Rated 5 out of 5 stars
Verified

Delivery within one day. All materials included in the box. EV charging point installed and working exactly as specified. Best rates among competitors. Good customer service also over whatsapp. Highly... See more

Rated 4 out of 5 stars
Verified

The product is fine and does what is supposed to do. It was a bit of a problem communicating with the courier service

Rated 4 out of 5 stars
Verified

I initially emailed the company for advice on what I needed and a female staff member was very helpful and gave me the information I needed to ensure I ordered the correct charging plug for my car. It... See more

Rated 5 out of 5 stars
Verified

Easy to use and quick response. Customer service "Wingkit (front desk)" helped me based on my preferences and the car that i am using.

Rated 5 out of 5 stars
Verified

Very pleased with the experience of purchasing my EV cable from EVPlug Europe. Excellent quality at competitive price delivered in record time.

Rated 5 out of 5 stars
Verified

Very quick delivery to Belgium. I ordered the charger on Friday afternoon and it arrived on Sat afternoon.

Rated 3 out of 5 stars
Verified

You sell in Europe. Only a few people speaks dutch. Why not use french and or english? I don't understand the question

Rated 5 out of 5 stars
Verified

Very good cable im using it for my mitsubishi outlander phev

Rated 5 out of 5 stars
Verified

deadline perfectly respected and very good product in accordable with the command!

Rated 5 out of 5 stars
Verified

Very happy with everything — with the company Ev Plug, the fast delivery, the ease of purchase, and above all, the quality product and its performance.

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Company details

  1. Electric Vehicle Charging Station

Written by the company

Bij EV Plug Europa zijn we toegewijd aan het leveren van hoogwaardige laadoplossingen voor elektrische auto's. Ontdek ons uitgebreide assortiment laadkabels en opladers, geschikt voor elk type elektrisch voertuig (EV). Onze focus ligt op het bieden van de meest geschikte en hoogwaardige laadapparatuur. Vertrouw op de expertise van EV Plug Europa om uw elektrische auto efficiënt en met de hoogste kwaliteit op te laden. Ons deskundige team staat klaar om u te assisteren bij het vinden van de optimale oplossing voor uw specifieke behoeften.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks


Rated 2 out of 5 stars
Verified

You said in your webpage that delivery…

You said in your webpage that delivery time for purchasing before 23:00 hours was the next working day. FALSE. Abroad is a week. I had to disturb your people changing the delivery address, but do you know something? They were so help full and solving problems oriented, that I give them the 2 stars.

September 12, 2025
EV Plug Europa logo

Reply from EV Plug Europa

Good day, thank you for your 2-star review.
We’re sorry to hear that you’re not satisfied with the delivery time, even though we mention on our customer service page that delivery normally takes place the next working day, but this does depend on the location. Perhaps you missed the following information:
"Order before 23:00? Shipped today! Orders placed over the weekend will be processed on Monday. Delivery time depends on the location and the time of ordering."

I see in your order that you selected the same address for both billing and delivery. For that reason, we used the billing address as the delivery address. After receiving your email, we updated it immediately.

We’re glad to hear that you were satisfied with the service we provided by email.
If there’s anything else we can assist you with in the future, please don’t hesitate to let us know.

Rated 1 out of 5 stars
Verified

Order never received

Order never received

August 5, 2025
EV Plug Europa logo

Reply from EV Plug Europa

Wij betreuren het zeer om te horen dat u niet tevreden bent over onze service. Onze excuses voor het ongemak dat dit heeft veroorzaakt.

Het spijt ons ook dat u ons niet rechtstreeks heeft kunnen bereiken. Wij hadden de gelegenheid waard gevonden om het probleem direct voor u op te lossen.

Uit onze controle blijkt dat het pakket door de vervoerder aan ons is geretourneerd omdat het adres niet correct bleek te zijn. Om dit op te lossen, heb ik u zojuist een e-mail gestuurd met het verzoek uw adresgegevens te controleren en te bevestigen.

Zodra wij de juiste gegevens van u hebben, sturen wij het pakket direct opnieuw naar u op. Wij hopen alsnog de kans te krijgen uw order in orde te maken.

Rated 4 out of 5 stars
Verified

Very helpful

I initially emailed the company for advice on what I needed and a female staff member was very helpful and gave me the information I needed to ensure I ordered the correct charging plug for my car. It took a little longer than I anticipated to arrive but all in all I was very happy with the service and item I purchased

July 3, 2025

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