Avoid this company !! SCAM !!! AVOID !! Bought the item and after a month of incoherent responses cancelled the order. Then 2 months of dragging my feet for a refund which I never got back. Contacted... See more
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Tienda de accesorios, recambios y boutique de moto con los mejores precios: baúles, cascos, chaquetas, filtros de aceite, botas, guantes... En EuroBikes tenemos como principal objetivo tu satisfacción, poniendo a tu disposición, estés donde estés, todo lo que puedas necesitar para tí y para tu moto. Estamos dentro del sector del motociclismo desde que nacimos, pero fue en el año 2013, cuando emprendimos la aventura de ofrecerte todo lo existente de este mundo y ponértelo al alcance de tus manos.
Contact info
- Arquitecto Miguel Ángel Beloqui Nº12, 30007, Murcia, Spain 
- +34 968071045
- info@eurobikes.com
- eurobikes.com
Replied to 93% of negative reviews
Typically replies within 1 week
Absolute scam
Ordered oil early June 2025. Had to cancel in September as they never shipped it. Still waiting for my refund which I asked in September 2025. Thieves!!!
Avoid this company !
Avoid this company !! SCAM !!! AVOID !! Bought the item and after a month of incoherent responses cancelled the order. Then 2 months of dragging my feet for a refund which I never got back. Contacted my bank and finally got my money back !!
I bought a helmet on August 24th and so…
I bought a helmet on August 24th and so far I haven't received anything, SCAM

Reply from Eurobikes
Scam website
Scam website. No delivery of the order, no news, no answers from emails, no possibilities to contact them by phone. Never buy anything from this website.

Reply from Eurobikes
SOW25/7437 - Refund taking longer than promissed
Hello, i have bought an helmet for my girlfriend's birthday on the 1st of july and at the 20th of july i didn't get the helmet as advertised. I contacted the support and they answered telling that they didn't have the helmet on stock and if i wanted the refund. I told them that i wanted the refund and on the 23rd of july they sent an e-mail telling that they would refund me in 14 days. I am writting on the 9th of september and I still haven't received the refund. I already contacted them 4 times and the answer is always the same : we will get in touch with the accounting department. It has been more than a month since the they sent an e-mail telling that it would take 14 days to refund. The order code is SOW25/7437 so would you kindly refund the money as promissed?
Best regards,
Eduardo Nunes

Reply from Eurobikes
Very bad
Very bad. They announce the product as they have it in stock but that’s not true. They don’t accomplish the delivery forecast date, despite cancellation aligned with company policies, I’m still waiting for my refund since beginning of August, despite my several requests still waiting and the customer service says accounting is delayed to proceed with refund and no explanation is given

Reply from Eurobikes
It doesn't take more than 34 days to…
It doesn't take more than 34 days to get a parcel from Spain to the UK. This is shocking now. Where's my order?

Reply from Eurobikes
The worst company I have had the…
The worst company I have had the misfortune of dealing with. They over charged me for something I ordered and then proceeded to give me lip service when I asked where it was. I would advise against ordering anything from these crooks.

Reply from Eurobikes
Don't trust this web site
Don't trust this web site i ordered goods haven't arrived sent message's they don't reply now i can't even login to the site because my login details wont work I've tried to reset but i keep going round in circles.
Chargeback
Don't waste your time. 
I asked if there was a tracking link and they just said "the expected delivery date was communicated to you at purchase".
Needless to say, weeks past with no update and it's very late.
I raised a chargeback and the next day I get the tracking link that I asked for. They started the delivery process the day after the charge back.
THEY WAIT TO SEE IF YOU CHARGE BACK. IF NOT, THEY KEEP THE MONEY AND IT'S A WIN. THEY KEEP THE PRODUCT AND THE MONEY. NOT EVERY CONSUMER WILL DO THIS AND THEY HAVE VERY UNETHICAL BUSINESS PRACTICE. 
They'll give you a whatapp link but do not respond to requests once the order is late.
Do chargeback as soon as it's late.

Reply from Eurobikes
They are giving whatsapp link to hack…
They are giving whatsapp link to hack other people. however already sent them messages to send my order or refund money many time on their website, whatsapp and direct email. They are reading all messages but do not sending the product or refunding the money. This co. is a scam, fraud or whatever you can say rubbish for them is less. beware this company to buy anything from them otherwise, you will not receive your money back.

Reply from Eurobikes
KEEP CLEAR OF THIS COMPANY
Keep well clear of this company I ordered some bike gloves after several weeks they did not arrive I was told they do not sell them anymore so I tried to get a refund 6 weeks later and nothing so I reported them to my bank who are now chasing it DO NOT USE THIS COMPANY

Reply from Eurobikes
DON'T DO BISSNESS ON THIS WEBSHOP AND…
DON'T DO BISSNESS ON THIS WEBSHOP AND DON'T SEND YOUR MONEY TO THERE PERSONAL BANK,
YOU WILL NEVER GET IT BACK!
YOU DON'T GET THE PRODUCT,
AND IF YOU TRY TO GET YOUR MONEY BACK, YOU NEVER SEE YOUR MONEY AGAIN. 
THIS WEBSHOP STEALS YOU HARD URNT MONEY, AND IF YOU ASK YOU MONEY BACK, THENE THE WAITING GAME BEGINS, UNTIL YOU GIVE UP.
I DON'T HAVE THAT MUTS MONEY,
AND STILL THIS BIKE WEB/SHOP DON'T CARE ABOUT YOU, YOU WILL GET A BIG MIDDLE FINGER AND YOUR MONEY IS GONE. BETTER GIVE YOUR MONEY TO A GOOD COSE, LIKE REAL PEOPLE THAT NEEDS THE MONEY.
AND ALLWAYS READ THE REVIEWS ABOUT EUROBIKES, THERE IS NO HEART IN THIS NON- BISSNESS SCAMMERS CLUB OF THEME.

Reply from Eurobikes
SCAM WEBSITE - DO NOT PURCHASE FROM EUROBIKES
AVOID BUYING FROM EUROBIKES
Sadly, like many others, I did not check Trustpilot for this company before attempting to purchase an item. As others, I was promised a dispatch date, which came around, and nothing was dispatched, and I was told that they were waiting for the parts. I cancelled my order on 2 July 2025, and was told I would get a refund on 17 July 2025. No refund has been given and now they are not responding to my messages. I am not waiting around any longer and am raising this as a scam purchase with my bank who will retrieve the funds forcibly.
Edit: 23/7/2025 - In response to Eurobikes reply:
Deja de mentir. No respondes a tu WhatsApp.

Reply from Eurobikes
The biggest scammers!!!
The biggest scammers!!!
Do not order anything from them!!!
I placed an order, after two months they told me they could not deliver and for 4 months they have not refunded my money!!!

Reply from Eurobikes
This webshop is a SCAM.
This webshop is a SCAM! As many others consumers I have cancelled my order two months ago as the delivery took too long. The result? I am still waiting for my money back. I keep writing email and send reminders without any success. I am trying to call them and nobody replies. Only solution is to exchange messages via their ridiculous support page. It's clearly a scam. Don't buy anything from this shop.

Reply from Eurobikes
watch out for these scammers!!
watch out for these scammers!!! I'm writing another negative review and I won't let up until you give me my money back. Contact with these scammers is a drama. They keep writing the same thing. BE CAREFUL AND DON'T BUY ANYTHING FROM THEIR WEBSITE.

Reply from Eurobikes
ladrones ! voleurs ! thieves ! ladri !
ladrones ! voleurs ! thieves ! ladri !
i ordered boots in January, never received i asked for a payback, never received as well.
crazy the website is still rolling with all the complains around 

Reply from Eurobikes
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