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Rated 5 out of 5 stars

Epos buddy have completely transformed how my hospitality company does business. Their epos system is easy to use and uncomplicated. The training on their back of house system is fairly straight forwa... See more

Rated 5 out of 5 stars

Fantasic by the guys at eposbuddy, elliot, pj, tom and team helped get me set up quickly. They also helped save me quite a bit of money not having someone come to site as i knew what to do from be... See more

Rated 5 out of 5 stars

From the first contact they were knowledgeable, professional and very speedy. Set up was simple and fast. Support have been there whenever needed with clear and concise instructions to follow. Wish... See more

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Company details

  1. Eftpos Equipment Supplier
  2. Payment Service
  3. Software Vendor

Written by the company

Eposbuddy is a POS company based in Bristol that serves the hospitality, retail, and public sectors. By leveraging the UK's leading EPOS software, ICR Touch, we provide the most reliable, effective, and efficient EPOS products available. Our goal is to help businesses grow by offering innovative EPOS solutions. With unbeatable monthly rates and unrivalled product quality, Eposbuddy is always here for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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1-star


Rated 5 out of 5 stars

Thank you Epos buddie

Thank you Epos buddie! Till works good and set up for us, the process was efficient and helped us got a quick turnaround for something in our price range.

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Been with eposbuddy for 5 months now…

Been with eposbuddy for 5 months now and haven’t had an issue, system is good and reliable. They helped set up our own App that’s branded to our business, this is a game changer for us as all of customers, events, online ordering and marketing is in one place.

Would recommend working with the team here, looking forward to using social media interactions to

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Faultless!

Worked with these guys now for a number of years at a previous site. We recently we purchased a second site and needed a complete new EPOS system / set up. We didn't leave a lot of time to turn things around but Elliott and Tom in particular have been brilliant!

From getting the equipment delivered to us quickly so we could have it installed but then also helping will all the programming and training requirements. Making any amendments we needed for the KDS and different printers in record time so issues didnt affect our business. Their customer support and ongoing support is brilliant and I have no hesitation in recommending the team at Eposbuddy.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service.

We have been with EPOS Buddy for over 6 months now. The guys are awesome, helpful and can't do enough for us. Friendly and easy to get on with. Great at problem solving, I would definitely recommend them.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Fantasic by the guys at eposbuddy

Fantasic by the guys at eposbuddy, elliot, pj, tom and team helped get me set up quickly. They also helped save me quite a bit of money not having someone come to site as i knew what to do from before even though they offered a onsite install. they were happy to help me keep costs down.

The system itself is good i opted for the Z2 terminal what looks better in person than on the website.

Special mention to Syed who was great on training me he just started there but was more then helpful and his manager pjay helped him.

November 5, 2024
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Rated 5 out of 5 stars

Supportive and patient

These guys are always quick to answer the phone, they simplify explanations so as to not overwhelm - very patient, there seems to always be a solution and they are happy to help! Feel really good we have this kind of tec support! Thanks team!

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Everything you need and more!

From the first contact they were knowledgeable, professional and very speedy. Set up was simple and fast. Support have been there whenever needed with clear and concise instructions to follow. Wish I had got the system ages ago instead of managing with an old system. Exceptional, would recommend to anyone

November 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Really easy to use and great support team. Any time i have issues they are quick to help me. Great experience with them so far, highly recommend!

November 12, 2023
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Rated 5 out of 5 stars

Excellent service

Really helpful service and quick to respond a dcresolve technical issues - I highly recommend!

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing epos service

Epos buddy have completely transformed how my hospitality company does business. Their epos system is easy to use and uncomplicated. The training on their back of house system is fairly straight forward to with many options. We also recently took up their rewards app that also offers table service - we are still to start on table service but it looks ready to go. Charles in particular has been very helpful in our journey but the tech team are also always on hand to help when needed (which isnt very often). Would 100% recommend - stay away from big business and shop smaller the service isn there!

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Service and Support

We have been using Zenith for the last five years and just upgraded two new till systems .we had expected teething problems but the technical department worked really hard and patiently to resolve them

August 8, 2023
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Rated 5 out of 5 stars

Excellent!

Recently purchased a new system from Eposbuddy, the system was exactly what i wanted, Charles was excellent at making sure i had all ground covered with the system i wanted.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great Support

I have always been happy with the tills provided by eposbuddy but my experience with Tom, the support agent, this week lifts my review to 5 stars. He went the extra mile to sort out a problem that was of our making. Highly recommended.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great service - second to none!

Great service, quick, reliable and helpful. Couldn’t have done enough to help me and my team - and we’re already working with them to install more along with the easy to use customer app.

January 27, 2023
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Rated 5 out of 5 stars

Outstanding communication

Outstanding communication! experienced and knowledgeable staff to give informative information on all products.

Amazing company with quick turn around couldn’t recommend more.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great price and quality very happy

Bought our new system from here was a little nervous as the price was so cheap compared to our normal ICR supplier. We have berm buying ICR tills at £2000 for many years and to be offered them at £99 it was crazy. However good quality good service. Very happy thankyou

January 10, 2023
Unprompted review

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