Fake company
I messaged them back in August asking them to confirm whether their product is made in and/or shipped from China. Message was read immediately but no response.
I followed up a month later asking when I would get a response, someone called Ellie answered all friendly and nice, oh how can we help you today, 'I can't see any message from you in August it may be a Facebook bug', no it's not a bug, you just refuse to answer the question amd obviously deleted my message! I copied and pasted the message again, zero response. I've followed up twice, all read and all ignored. They will only engage with you when they think youre about to spend money. They will not tell you where the product is made.
All I can deduce from this is that the product comes from China, is likely not safe/legitimate, and the company has no integrity or honesty about it's trading.
Avoid at all costs, the product is likely not safe or ethical.