ecomobl.com Reviews 66

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I had trouble making my purchase due to banking error, but you guys were great. You kept communicating with me through it, and even gave me a nice discount for my trouble.

Company replied

Rated 5 out of 5 stars
Verified

So I hate ordering anything, it is usually wrong, or broken when I get it, but these guys really knocked it out of the park. Not only did I get the control Board I ordered, but I also got all the acc... See more

Company replied

Rated 5 out of 5 stars
Verified

Vivian was amazing helpful me out in every aspect ! Made sure I received the right parts and was super helpful

Company replied

Rated 5 out of 5 stars
Redirected

I never expected riding to be this fun—it’s pure thrill and freedom. I chose the Telum BA for its range, and it hasn’t let me down. With 220mm×76mm pneumatic tires, I’ve yet to drain the battery compl... See more

Company replied

We perform checks on reviews


Company details

  1. Skateboard Shop
  2. Athletic Park

Written by the company

At the inception of ECOMOBL, our founding team had a simple yet ambitious dream: to create the ultimate tool for adventurers capable of “conquering terrains.” As off-road and skateboarding enthusiasts, we were tired of the limitations of traditional skateboards confined to flat urban roads. We believed that the true charm of skateboarding lies in its ability to take you anywhere—whether it’s winding mountain trails, rugged jungles, deserts, or snowy landscapes. Thus, we embarked on a wild journey of exploration. Through countless experiments, designs, and improvements, the ECOMOBL electric off-road skateboard was born—a groundbreaking product with unparalleled power and performance, unhindered by any terrain. ECOMOBL is not just a skateboard brand; it is a symbol of the “spirit of exploration.” We hope our products can inspire people to step out of their comfort zones and conquer the unknown. Whether you’re traversing rural trails or challenging the boundaries of the city, the ECOMOBL skateboard will be your reliable companion on your journey. We focus not only on technology but also on the harmony between people and nature. As a brand supporting eco-friendly transportation, our products are powered by electricity, aiming to reduce carbon footprints and contribute to the sustainable development of the planet. At ECOMOBL, we believe that every skateboard is a work of art. We carefully design every detail, pursuing the perfect balance of performance and aesthetics: The powerful motor provides the skateboard with vigorous power, easily conquering steep slopes and challenging terrain. The advanced suspension system provides users with a smooth and stable experience while off-roading. The design of each skateboard’s body blends modern industrial aesthetics with the spirit of adventure. We continuously push the limits, from hardware performance to intelligent experiences. We aim to help every user find the feeling of freedom on the skateboard. The spirit of the ECOMOBL brand can be summed up in one sentence: Born fearless, explore the infinite. This is not only the core philosophy of our products but also the creed of every team member. We firmly believe that every road in the world is worth exploring, and the skateboard is the bridge that connects adventurers with the world. Our users are not only extreme sports enthusiasts but also everyday people filled with passion for life. They use ECOMOBL skateboards to traverse forests, climb slopes, and even challenge impossible terrains. We encourage users to share their skateboarding stories because every skateboard video and every skateboarding journey is a part of the ECOMOBL brand. In the future, ECOMOBL not only aims to provide more professional products for the off-road skateboard field but also hopes to build a community for extreme sports enthusiasts. Here, adventurers can share experiences, techniques, and even team up to challenge greater limits. We believe that skateboarding is not just a sport, but a way of life. “Measuring the boundaries of the world with a skateboard” is our vision, and we look forward to embarking on this journey with you. Let ECOMOBL take you anywhere—because your exploration knows no limits.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Great help from all and shipping was pretty good with in 10 days !

Vivian was amazing helpful me out in every aspect ! Made sure I received the right parts and was super helpful

September 19, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for taking the time to share your wonderful experience,we’re absolutely thrilled to hear you were satisfied with both our team’s support and the shipping service!

It means a lot to know the 10-day delivery met your expectations, and we’re especially glad that Vivian was able to go above and beyond to assist you every step of the way, ensuring you received the correct parts. She takes great pride in helping customers, so we’ll be sure to pass along your kind words to her,they’ll make her day!

We truly appreciate your trust in our products and service. If you ever need help with anything in the future, or have more feedback to share, please don’t hesitate to reach out.

Advertisement
Rated 5 out of 5 stars
Verified

Great service.

I had trouble making my purchase due to banking error, but you guys were great. You kept communicating with me through it, and even gave me a nice discount for my trouble.

September 17, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for your patience and kind words! We’re really glad we could help you through the process and make things right. We hope you enjoy your board, and we’re always here if you need anything.

Rated 5 out of 5 stars
Verified

Great E-bike Great seller

Great service fast shipping!

September 8, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for your feedback! We’re happy to know you enjoyed our fast shipping and service . We’ll keep it up!

Thanks for your support!

Rated 5 out of 5 stars
Verified

Customer service was great

Customer service was great. Fast friendly responses. They resolved my issue with no problem.

September 2, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for taking the time to share your positive experience with us,we truly appreciate your support for Ecomobl!
It means a lot to our team to hear that our customer service was able to respond quickly and friendly, and that we resolved your issue smoothly. Providing reliable, hassle-free support to every Ecomobl customer is always our goal, so your feedback keeps us motivated to keep doing our best.

Rated 5 out of 5 stars
Verified

This company will go above and beyond…

This company will go above and beyond for you. If youre thinking of going electric and you want quality and performance? Ecomobl is the company you've been looking for! Thanks guys ! Can't wait til I get my replacement remote!

August 12, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for your kind words! 😊 We’re thrilled to hear you’re happy with our service and products. Your replacement remote is on the way . Can’t wait for you to get back to riding soon!

Advertisement
Rated 5 out of 5 stars
Redirected

I never expected riding to be this…

I never expected riding to be this fun—it’s pure thrill and freedom. I chose the Telum BA for its range, and it hasn’t let me down. With 220mm×76mm pneumatic tires, I’ve yet to drain the battery completely. After 20 miles, I still have about a third left, so the 35-mile claim feels accurate. At 185 lbs, riding 20–25 mph in Mode 3 with minimal stops, I get great efficiency. My route starts downhill and ends uphill, but nothing too steep. Ride hard or stop often, and your range will drop.

January 18, 2025
Unprompted review
ecomobl.com logo

Reply from ecomobl.com

Thank you for your wonderful sharing! We're delighted that the Telum BA has brought you such an amazing riding experience. Your detailed feedback on its range and performance will also provide very useful references for other riders. We will continue to work hard to bring everyone better products and experiences, and we look forward to more of your riding stories in the future!

Rated 5 out of 5 stars
Verified

Ecomobl is a very reliable company with…

Ecomobl is a very reliable company with top products, very responsive and easy to contact after sale service.

August 1, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you very much for your recognition and affirmation of Ecomobl! It is our pursuit to provide you with reliable products and timely and convenient after-sales service. Your satisfaction is of great significance to us, and it will also inspire us to continuously improve product quality and service experience. If you have any questions or suggestions about the use later, please feel free to contact us, and we will provide you with support as always ~

Rated 5 out of 5 stars
Verified

These guys were great to deal with

These guys were great to deal with. Communication was good to ensure correct product was provided. Arrived in good time. Highly recommend

July 22, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our service, from the smooth communication to the timely delivery of the correct product. Your support means a lot to us, and we look forward to serving you again in the future. Have a wonderful day!

Rated 5 out of 5 stars
Verified

I love the new remote for it feels much…

I love the new remote for it feels much more safer than before, hang tight on the concrete waves maan.......}{~}

July 11, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for choosing our products again. Your trust and support mean a great deal to us.
We are always committed to providing you with better products and services, and we will continue to refine every detail to live up to your trust. If you have any needs or feedback during future use, please feel free to contact us. We hope you enjoy using our products!

Advertisement
Rated 5 out of 5 stars
Verified

fast delivery good communication

fast delivery good communication

July 8, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you for your recognition! We've always been committed to providing customers with fast delivery services and smooth communication experiences. Your approval is the driving force for us to move forward. If you have any subsequent needs or questions about the products, please feel free to contact us. We will continue to strive to provide you with quality services~

Rated 5 out of 5 stars
Verified

Out of the park

So I hate ordering anything, it is usually wrong, or broken when I get it, but these guys really knocked it out of the park. Not only did I get the control Board I ordered, but I also got all the accessories needed to take it out and replace it, down to the shrink tube.
New controller, new deck tape, new seal for the controller/battery enclosure, shrink tape, little screws, all of it.

June 30, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you very much for your recognition and support of Ecomobl! We are truly honored to provide you with satisfactory products and thoughtful accessory services. Your approval is the driving force for us to continuously improve our service quality, and we look forward to bringing you an even better experience in the future!

Rated 5 out of 5 stars
Verified

Customer service was very helpful

Customer service was very helpful, resolved my issues with my new M24 very quickly. Excellent board and top notch service all around

June 25, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for taking the time to share your positive experience—we truly appreciate your kind words!
We’re thrilled to hear our customer service team was able to resolve your issues with the M24 quickly, and that you’re loving the board. Providing top-notch support and quality products is what we strive for, so it means a lot to know we hit the mark for you.

If you ever need help with anything else down the line—whether it’s tips for riding, maintenance, or just have questions—feel free to reach out anytime. Happy riding, and we hope you continue to enjoy your M24!

Rated 5 out of 5 stars
Verified

This company has always been good to me…

This company has always been good to me and any orders I place after 4 years and 2 boards I am still riding my ecomobl

July 4, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you from the bottom of our hearts for your unwavering support over these 4 years! It’s absolutely amazing to hear that you’re still enjoying your two Ecomobl boards—this is exactly what we strive for: creating products that stand the test of time and become a trusted part of your journey.

Whether you’re hitting new trails or cruising familiar paths, we hope your Ecomobl boards keep carrying you forward. Don’t hesitate to reach out anytime—for tips, questions, or just to share how your rides are going. We’re here for the long haul, just like your boards

Advertisement
Rated 5 out of 5 stars
Verified

New deck

Quality product

June 26, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for your kind comment "Quality product"! We’re truly thrilled to hear that our product has met your expectations in terms of quality.

At Ecomobl, we’ve always prioritized craftsmanship, durable materials, and rigorous quality checks to ensure every product delivers reliability and performance. Your recognition means a lot to our entire team—it’s what drives us to keep refining and improving.

Rated 1 out of 5 stars
Verified

It took forever for my part to be sent…

It took forever for my part to be sent out to me. The product itself is fantastic! I absolutely love my board but I absolutely dread contacting customers service for parts or issues.

June 21, 2025
ecomobl.com logo

Reply from ecomobl.com

We extend our sincerest apologies for the delay in shipping part.
While we are grateful for your appreciation of the product itself, we take your feedback seriously and are committed to rectifying any service shortfalls. We would greatly appreciate the opportunity to demonstrate our enhanced service.

Please feel free to contact our Customer Experience Team at [phone/email] for any further assistance. Thank you for holding us to a higher standard and for your continued trust in our brand.

Rated 5 out of 5 stars

Ecomobl Electric Longboards Are A Magic Carpet Ride

Ecomobl makes fantastic electric longboards capable of handling all kinds of terrain at high speed, with a great amount of stability.

I have gotten hours and hours of enjoyment from my ET Pro - riding on local greenway trails, streets, sidewalks, parks, and anywhere else my exploring takes me.

Ecomobl staff have been extremely helpful, friendly, and stand behind their product. I will not hesitate to purchase another board from them, and recommend their products highly to anyone looking for a thrilling ride, unmatched comfort, and high quality components.

June 26, 2025
Unprompted review
ecomobl.com logo

Reply from ecomobl.com

Thank you so much for sharing your wonderful experience with the ET Pro! We’re thrilled to hear that it has brought you endless fun across various terrains—from greenway trails to city streets. Your description of the board’s high-speed stability and versatility truly reflects our commitment to crafting top-notch electric longboards.
We’re especially grateful for your kind words about our team. Providing reliable support and standing behind our products is at the core of what we do, and it means a lot to know we’ve met your expectations.

Your recommendation means the world to us! Whether you’re eyeing an upgrade or a new adventure, we’ll be here to help. Feel free to reach out anytime—happy riding!

Rated 5 out of 5 stars
Verified

Thanks for your support

Thanks for your support

June 12, 2025
ecomobl.com logo

Reply from ecomobl.com

Thanks for your choosing and trust for Ecomobl.

It is our great honor to have the opportunity to support you. Your satisfaction is always our top priority. Should you require any further assistance or have additional needs, please feel free to contact us at any time. We remain committed to providing you with dedicated service.

Advertisement
Rated 5 out of 5 stars
Verified

Well as always the customer support get…

Well as always the customer support get back to you immediately and answer any questions.
I have almost 5000 miles on my board and always get the component needed really fast with great discounts for my very old M24 original.

Great job Ecomobl keep it up 👍👍👍👍👍👍👍

May 16, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you for sharing your experience! We’re proud to have kept your M24 running strong for 5,000 miles, and your trust fuels our commitment to fast service and vintage-model support.

Enjoy your ride, and thanks again for your support!

Rated 5 out of 5 stars
Verified

Ecomobl M 24

Ecomobl M 24, 4 WD moves my 300 pounds like a bullet train on grass, I love it. I ordered a couple of new tires and they responded really fast and also replaced 2 esc’s that failed prematurely as warranty, sent me the new ESC’s free and really fast. i have enjoyed my skateboard so much.

May 20, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you for choosing the Ecomobl M24 4WD electric skateboard and giving detailed feedback on our products and services. Your experience is of vital importance to us, and we are honored to provide strong support for your outdoor exploration.

We are always committed to transforming every piece of feedback into the cornerstone of technological innovation. If you have any questions next, please feel free to contact us at any time

Enjoy your ride, and thanks again for your support!

Rated 5 out of 5 stars
Verified

Helpful and friendly

Helpful and friendly

May 10, 2025
ecomobl.com logo

Reply from ecomobl.com

Thank you for your reply. Your two brief words are a huge encouragement to our entire team.Being ‘helpful & friendly’ isn’t just our job – it’s our daily mission to turn stress into grins.

If there's anything else you need or if you're gearing up for your next ride, just let us know. We value your trust and strive to maintain this standard.

Enjoy your ride, and thanks again for your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look