My order 9385683 is still being processed after more than 2 days after it's been created. I don't know where my money is. Nobody tells me its current status. Support desk is very rude and ignorant, li... See more
Company replied
Thanks for visiting Trustpilot. Unfortunately, we've had to temporarily close this page for new reviews. Feel free to contact us if you have any questions.
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
My order 9385683 is still being processed after more than 2 days after it's been created. I don't know where my money is. Nobody tells me its current status. Support desk is very rude and ignorant, li... See more
Company replied
Exchanged my Ripple XRP for PayPal USD with no problem and minimal fees. The process was very simple and much easier than trying to liquidate XRP with a bank wire. It took a little longer than expecte... See more
Company replied
Hi I purchased and paid for Paypal topup with this provider and they promissed max up 30min as topup timescale, passed almost 24h and still no added any money on Paypal, they did not ans... See more
Company replied
My first experience with E-Scrooge: Thanks, I successfully converted 1 ETH to USD PayPal. It's completed in less than 30 minutes. For much larger amounts, I will see how it goes. But now, very s... See more
Company replied
E-Scrooge is fast, reliable and secure e-currency and cryptocurrency exchange service. Our team is built of experts with over 10 years of experience in the field of electronic and cryptocurrency exchange. Buy Bitcoin in 10 minutes! Top up, withdraw and exchange electronic and cryptocurrency with us safely and reliably. We offer customer based approach and lowest fees on the market. Service is online 24/7/365.
1510 Beachmont, Kingstown, St. Vincent & Grenadines
was not satisfied with the quality of the exchange
Very responsible and reliable service. I strongly recommend its service to all others.
I received double charges from you and PayPal, pls think about your customer, before I use your services and received money without PayPal commission.

Reply from E-Scrooge
i don't have enough space to paste the log, but i will past in this review!
3/7/2021 5:43:55 AM, Operator 5 (Консультант)
Why are you hysterical? There are rules for processing orders. And the order will be processed exclusively in accordance with the regulations.
3/7/2021 5:44:11 AM, you
why you make me hysterical?
3/7/2021 5:44:22 AM, you
this its the rule
3/7/2021 5:44:24 AM, you
'PayPal are processed within up to 24 hours.'
3/7/2021 5:44:30 AM, you
24 hours was gone.
3/7/2021 5:44:55 AM, you
and i m an older customer here btw
3/7/2021 5:45:16 AM, Operator 5 (Консультант)
no one will be faster for you to fulfill the order individually. If you do not like the conditions, you do not need to place an order. I'm not going to answer you in all communication channels.
3/7/2021 5:45:41 AM, you
what its this atitude bro?
3/7/2021 5:46:15 AM, Operator 5 (Консультант)
it makes no difference to us whether you are an old client or a new one. There are regulations and we adhere to them.
3/7/2021 5:46:38 AM, you
well i don;t care about it, i make a order yestarday its said 24hrs
3/7/2021 5:46:43 AM, you
that 24hrs was gone
3/7/2021 5:46:48 AM, you
and i didn't recieve my money lol
3/7/2021 5:48:01 AM, Operator 5 (Консультант)
on weekends and holidays, there may be delays of up to 48 hours. You wrote a claim for my site in the reviews. you create a lot of problems
3/7/2021 5:48:13 AM, you
no, for paypal doesnt said this
3/7/2021 5:48:45 AM, you
PayPal are processed within up to 24 hours.
3/7/2021 5:49:16 AM, you
i know the rules very good, its not my first exchange here
3/7/2021 5:49:24 AM, you
i have more like 12 transaction here
3/7/2021 5:49:36 AM, you
and never i ll got a problem with your site, just right now
3/7/2021 5:50:00 AM, you
'You wrote a claim for my site in the reviews. you create a lot of problems'
3/7/2021 5:50:06 AM, you
no i don't create any problem bro
3/7/2021 5:50:51 AM, you
it is my right as long as something is not respected
3/7/2021 5:51:32 AM, you
i m not that new in your site how u think i m
3/7/2021 5:51:33 AM, you
Amount of orders:13 Next discount level after:12082.2$ Discount:3%
3/7/2021 5:52:44 AM, you
and ofc i will cancelled the claim when its finished
3/7/2021 5:54:05 AM, you
and why u are that arrogant?
3/7/2021 5:54:49 AM, you
how can u said , i make a lot of problems, no bro you make that problems not me, i just exchange some money in a 'legit' site and i waiting my money from 30 hrs and i didn't recieve it
3/7/2021 5:55:21 AM, you
you see?
3/7/2021 5:55:22 AM, you
Order related to cash transfers (e.g. Alfa-CashIn) and PayPal are processed within up to 24 hours.
3/7/2021 5:55:30 AM, you
your rule its there.
3/7/2021 6:00:47 AM, you
so?
3/7/2021 6:03:25 AM, you
yea ofc now you don't answer anymore =))
3/7/2021 6:04:26 AM, Operator 5 (Консультант)
I already answered you. I'm not going to waste my time talking to you all day.
3/7/2021 6:04:33 AM, you
lol
3/7/2021 6:04:33 AM, Operator 5 (Консультант)
on weekends and holidays, there may be delays of up to 48 hours.
3/7/2021 6:04:44 AM, Operator 5 (Консультант)
will you wait 48 hours
3/7/2021 6:04:46 AM, you
THIS RULE ITS OWNED BY YOU?
3/7/2021 6:04:59 AM, you
can you show me where i can see that rule?
3/7/2021 6:05:10 AM, you
let me show u something
3/7/2021 6:06:37 AM, you
there you go, i think you don't know your own site rule bro
3/7/2021 6:07:10 AM, you
let me show u exactly
3/7/2021 6:07:11 AM, you
*IMPORTANT: Orders related to Instant money transfers (e.g. Money Gram/Contact/Golden Crown/RIA) are processed within 24 hours during working days and up to 48 hours in weekends. Order related to cash transfers (e.g. Alfa-CashIn) and PayPal are processed within up to 24 hours.
3/7/2021 6:07:30 AM, you
AND PAYPAL ARE PROCESSED "WITHIN" UP TO 24 HOURS
there you go boys and have fun ! BE CAREFOUL WITH THAT RIPPERS!
I put in a order and left this message- Hello. How are you? I have not been paid for order #3825030 and it has been over 24 hours.
I also used their contact is and chat and got no help or response. 1000$ gone. Don’t use these guys!

Reply from E-Scrooge
monero to paypal
"Min. amount to send for one order 5 XMR"
"Max. amount to receive for one order 900 USD"
basically impossible to exchange
oh also minimums are insanely high so i cant withdraw my tiny amount of currencies

Reply from E-Scrooge
ETH to USD no problem at all, got my money fast enough! Will use it again. Thanks! 5/5
You’re going to say that not what I’ve given you 5 stars I just explained the experience I had with your site and I’m not the only
Very fast and reliable service.
Thank you.
My order 9385683 is still being processed after more than 2 days after it's been created. I don't know where my money is. Nobody tells me its current status. Support desk is very rude and ignorant, like it is a flee market instead of a financial service. I regret that I've used e-scrooge, don't recommend to anyone.

Reply from E-Scrooge
Hi
I purchased and paid for Paypal topup with this provider and they promissed max up 30min as topup timescale, passed almost 24h and still no added any money on Paypal, they did not answer at beginning to my email after that smug operators answer with backchat!
Stay away to such providers
Thanks
#Additional to the provider comments:#
There are many other persons with small amounts scammed by this company i just wish to be voice of everybody here, after this guys took money walk away no feedback or onswer even when answer insulting answer they use for.
Stay away to these scammers, they today here tomorrow close URL and re open other one... in finaly they receive money for non service offered, se below link screenshot receivd from them and mentioned 30min as on it and in chat box previous, nobody told us about such timescale as 24h at beginning!
prnt.sc/
rnor96

Reply from E-Scrooge
Got payment thanks,, but cx service need to updated people when is a new orders.

Reply from E-Scrooge
Erc20 to alfabank took for 12 hours,with 4% fee charges i was expecting faster transfer. Other exchanges took me 5-30 mins.

Reply from E-Scrooge
***update**
After my post here and on another review website, my order is completed. Maybe is the chance maybe not but , thanks to e-Scrooge!.
I tried the service, in the FAQ, a paypal payment suppose to take up to 24h , its more the 35 hours now, and each time i talk to customer service, they keep telling me that my order will be completed in the next hour.......
I DONT recommend this website.... no trust in them,,,,,,,
I lost my crypto.... :(
operator 8: We will try to complete your order soon, thanks for waiting.
1H later.....
Chat was transferred to agent Operator 3
I apologize for the delay, your order will be completed within the next hour. I apologize again for the delay
2H later
Your order will be completed within the next 40 minutes, please do not have much heat. I apologize for the delay
1H later.....
you order in process!!!
...................... still nothing in my paypal account and the order still in process...........
2 weeks and counting, still haven't rececived my payment, they say they didn't receive my money but transaction logs on the stellar network show otherwise...

Reply from E-Scrooge
Very fast and professional service! Recommend !
Marat

Reply from E-Scrooge
[ADV-PYPL] I had an issue with my order and it was refunded by mistake, the staff were bit salty sometimes and give bot responses, but after 20 days i got my refund back, thanks for that

Reply from E-Scrooge
My first experience with E-Scrooge:
Thanks, I successfully converted 1 ETH to USD PayPal.
It's completed in less than 30 minutes.
For much larger amounts, I will see how it goes.
But now, very satisfied.

Reply from E-Scrooge
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.