Digitech Outsourcing Solution has been…
Digitech Outsourcing Solution has been Phenomenal team as they asst with daily record upkeep which allow our dispatch Team to focus on our drivers.
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We provide inbound phone, email and live chat customer support services to businesses. We are an outsourced offshore call center with 600+ seats and more than 13 years of industry experience. We work for Short Term Rental companies, Healthcare industry, Tech Startups and SAAS companies and more. If you are looking to reduce your business payroll cost by upto 50% without loosing skilled resources, connect with us today!
18585 Coastal Hwy Unit 10 PMB 2030, 19971, Rehoboth Beach, United States
Digitech Outsourcing Solution has been Phenomenal team as they asst with daily record upkeep which allow our dispatch Team to focus on our drivers.
A real great service,
Been working with DOS for over 2 year now, always working on improving everything with profesionallity and passion.
My experience with DOS has been very good so far. The team works effectively and efficiently ensuring that Customer emails are responded to within a 24 hour period, work in strict adherence to the business S.O.P's, great quality management process of the response output by each Agent, providing suitable solutions which benefits both the business and the Customer and consistently issuing business updates on the level of progress which is perfect for those owners looking to become hands off.
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.
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