Designer Supplier Reviews 254

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars
Verified

Scam site, don’t use! Ordered item which never arrived. Tried contacting them many times and had zero responses. Terrible customer service, terrible company.

Rated 5 out of 5 stars

I ordered some trainers. After a week I was feeling anxious because of the cost and bot knowing this company and after reading the negative reviews I sent an email asking if they knew when i could... See more

Rated 5 out of 5 stars

Ordered Nike panda dunks, took about a week to receive email of dispatch. I emailed them and I got a reply back, was assured they are getting shipped out the next day which it did as I received my dis... See more

Rated 1 out of 5 stars
Verified

Absolute scam of a company. Do not use. I waited way over the the estimated time for delivery of trainers. When they eventually arrived I didn't need them anymore as I had to purchase elsewhere becaus... See more

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Company details

  1. Clothing Store

Written by the company

We at Designer Supplier are a high end fashion store that thrive in delivering a completely unique luxury shopping experience for our valued customers


Contact info

2.7

Poor

TrustScore 2.5 out of 5

254 reviews

5-star
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1-star


Rated 1 out of 5 stars
Verified

Scam site

Scam site, don’t use! Ordered item which never arrived. Tried contacting them many times and had zero responses. Terrible customer service, terrible company.

December 19, 2023
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Rated 1 out of 5 stars
Verified

A shameful scam of a company with shocking customer service

Absolute scam of a company. Do not use. I waited way over the the estimated time for delivery of trainers. When they eventually arrived I didn't need them anymore as I had to purchase elsewhere because of how long they took. I then had to pay over the odds to return them, to then never receive a refund. All this after paying for a special delivery with proof of return. Numerous emails to them which were all ignored so there was no attempt on there behalf to sort the issue out. Would tell anyone to avoid using this company at all costs. They were shameful & even this review is too kind.

August 6, 2023
Rated 3 out of 5 stars
Verified

Slow response time

Goods recieved, well packaged to avoid damage. However, it took a long time from ordering to dispatch. So will not be using this company again.

July 23, 2023
Rated 1 out of 5 stars

Ordered trainers 2 weeks ago

Ordered trainers 2 weeks ago, no update on shipping or delivery, have emailed them 3 times as well as using the on site chat function and they won't even give me the courtesy of a reply

September 29, 2023
Unprompted review
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Rated 1 out of 5 stars

Website is a scam

Website is a scam. Waited a month for trainers which I've never received and no update since I initially ordered them. Tried online chat and email and no response. My bank is sorting it now

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

This company SCAMS

This company SCAMS, DO NOT ORDER. Ordered dunks with them a month ago and it's stuck on fulfillment, they have not communicated once what's happening with the order and they ignore every email asking for cancel/refund. AVOID.

September 16, 2023
Unprompted review
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Rated 1 out of 5 stars

possible scams

I ordered my shoes on 25/08/23 and haven’t received an email for being shipped and the website has now gone away, i’m now worried i’ve been scammed, and i’m not sure how to get my money back.

August 29, 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam! Website is now down. Ignored all emails and not posted out trainers after 10 days. Have paid with KLARNA and now reported it. Do not order anything

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Had to put one star as it won’t let me put zero. Ordered trainers nearly 2 weeks ago not been dispatched despite website saying 3-5 days. Wouldn’t mind a delay if this was communicated, it makes you feel like you’ve been scammed. web chat is useless email wasn’t replied to. Dreadful service. Should have checked the reviews on her first as his seems a common theme. Dreadful. Avoid this company

August 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Ordered Nike panda dunks

Ordered Nike panda dunks, took about a week to receive email of dispatch. I emailed them and I got a reply back, was assured they are getting shipped out the next day which it did as I received my dispatch email. I think a ometimes it can take long due to maybe not having the item in stock and having to order it in but I’m happy with my purchase and will definitely order from designer supplier again :)

August 19, 2023
Unprompted review

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