Na de teleurstellende mail dat levering niet voor 29 april zou plaatsvinden was er opeens out of the blue een mail van PostNL van levering op 24 april…
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Good selection of shoes. Delivery initially said it would take over 10 days because the shoes were coming from a suppliers warehouse but they actually got delivered after about 5 days. Returns process... See more
I ordered white sneakers nerogiardini in April last year, after some months I take it out of his box to wear them again and it has ugly black spots, I tried to clean it but apparently it is the lea... See more
Company replied
After 8 years, me first pair slippers had failed. Immediately ordered new ones at De Schoenenfabriek and the next day I am enjoying them again. Great service!
Company details
About De Schoenenfabriek
Written by the company
✓ Gratis verzending vanaf €50
✓ Gratis retourneren
✓ Achteraf betalen
U vindt een ruim assortiment aan sneakers, laarzen, veterschoenen, pumps, slippers, ballerina’s, geklede schoenen, sandalen en kleding voor dames, heren en kinderen. Zo is het hele gezin voorzien van de beste kwaliteit schoenen van topmerken als New Balance, UGG, Timberland, Panama Jack en Vans. De Schoenenfabriek werkt alleen met merken met de beste kwaliteit, waardoor u samen met uw hele gezin lang kunt genieten van uw schoenen en kleding.
Ga naar De Schoenenfabriek
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Contact info
Schouwrooij 9, 5281RE, Boxtel, Netherlands
- klantenservice@etrias.nl
- deschoenenfabriek.nl
4.5
Excellent
1K reviews
Replied to 89% of negative reviews
Typically replies within 1 week
I am wondering if they have a problem…
I am wondering if they have a problem with their website because i purchased a timberland boatshoes but there is still no confirmation of it by email, despite bank transaction.
May 20, 2025
Unprompted review
Reply from De Schoenenfabriek
Thank you for your message.
In the records, we see that an order confirmation was sent immediately after the order was placed to the email address you entered. The item on the website stated a delivery time of 3 to 5 business days. We will send the next mail the moment the package leaves our warehouse and you can track the tracking information.
We recommend checking your mailbox.
If you have any questions please contact our customer service department.
Kind regards,
Team Etrias
Na de teleurstellende mail dat levering…
Na de teleurstellende mail dat levering niet voor 29 april zou plaatsvinden was er opeens out of the blue een mail van PostNL van levering op 24 april…
May 1, 2025
Unprompted review
I ordered white sneakers nerogiardini…
I ordered white sneakers nerogiardini in April last year, after some months I take it out of his box to wear them again and it has ugly black spots, I tried to clean it but apparently it is the leather.
This should not happen because this is no the first time I have a nerogiardini shoes and that never happened before.
I’m really doubting of the quality of this sneaker, I meant is there a posibility this can be fake sneakers !?? The price was quite expensive for like being not original !!!!
February 23, 2025
Unprompted review
Reply from De Schoenenfabriek
Thank you for your message.
We are sorry to hear that you have a complaint regarding the shoes.
We can assure you that these are not fake sneakers and that they were received directly from the manufacturer.
Furthermore, our system does not show any complaint related to the issue you have described regarding these shoes.
If you would like us to take note of the complaint and assess the complaint, please do not hesitate to contact our customer service team.
With kind regards,
Etrias klantenservice
I received my items 2 days after…
I received my items 2 days after ordering.
It was what I expected,same as in the picture,everything was intact.infact I love this site and the price worth of a good quality
December 16, 2024
Unprompted review
Disappointed
The box they came in was with a hole, somehow broken and there is a stain one of the shoes, not sure from where. Therefore I am not very satisfied with the way they got to me, probably that's the biggest disadvantage when you don't buy in store and want to be comfortable and have it deliver. I think there are big improvements to be made in terms of care and quality of delivery.
November 24, 2024
Unprompted review
Reply from De Schoenenfabriek
Dear Valentina Stoica,
Thank you for your review. We are sorry to hear that you received the product with a stain.
You can contact our customer service so we can inform you about a solution. We would like to receive some pictures of the shoes, so we can assess your complaint. After that, we forward the complaint to the service department. They will provide you with a solution.
Our sincere apologies for the inconvenience. If you have any further questions, please do not hesitate to contact us.
With kind regards,
Etrias
Great product purchased from a great shop
After 8 years, me first pair slippers had failed. Immediately ordered new ones at De Schoenenfabriek and the next day I am enjoying them again. Great service!
April 11, 2024
Unprompted review
Wonderful Service and Fantastic Product
Beautiful design and quality. True to size. Service is excellent and very fast.
April 6, 2024
Unprompted review
Great webshop for sneakers
Good selection of shoes. Delivery initially said it would take over 10 days because the shoes were coming from a suppliers warehouse but they actually got delivered after about 5 days. Returns process also very straightforward.
March 15, 2024
Unprompted review
Nice packeging and fast shipping
Nice packeging and fast shipping. Satisfied.
August 26, 2023
Unprompted review
Very fast and efficient service
Very fast and efficient service, ordered and was delivered by the following day.
July 7, 2023
Unprompted review
Great service!
Great service! Very good deal and the delivery was efficient and quick (3 days from the order).
June 30, 2023
Unprompted review
Easy to use
Easy to use. Products are clearly mentioned with tips on how to use them. The shipment was quick. Overall a good experince. Would definitely recommend.
June 2, 2023
Unprompted review
Perfect
Prettige site, heldere communicatie en zeer snelle correcte levering
April 12, 2023
Unprompted review
Quality product and great service.
December 3, 2022
Unprompted review
fast delivery and good quality
October 7, 2022
Unprompted review
The delivery was fast and really happy…
The delivery was fast and really happy with the purchase! :)
August 31, 2022
Unprompted review
Great online shop
Great online shop, next day delivery, nice packaging and easy contact with customer service. Totally recommend it
August 30, 2022
Unprompted review
The company is good but delivery is so…
The company is good but delivery is so bad I been home for four days to get that shoe but delivery is keep changing their dates
August 23, 2022
Unprompted review
Reliable and easy to use
Very quick shipping and I love love love the shoe! Would definitely use this website again :) Thank you!
August 11, 2022
Unprompted review
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