delumani.de Reviews 3,417

very bad quality of products with very short date

Everything it s was perfect from your site to delivery. Simply to buy to pay or find all things i want. Thaks för profesionality. Absoluty we Come back for a new order. 🤗🌟👋

Very good products, thanks a lot!

Excellent packaging and quick delivery. I missed the food taste from home. Highly recommend ordering from here.

No communication ! Very bad site ! Very bad experience !
Order:#38349 After you make the order and pay, you receive a message from them in which they tell you that they can;t send it and will give you back the money in 2 weeks ! Romanian products, with the company registered in Deutschland.................and the headquarter in Athens...............perfect cover !
Why they don't let you make an order in an area they can't cover it? Because they only want to make the order and to pay the amount ! After you make the order...........they will tell you that can't ship it and you have to ......wait your money! They don't tell you, because are only words for stupid people like me, who dare to make an order to Delumani. I don't care about the followers. I care only in my experience with them ! I don't trust in words and promises. I am trusting only in facts. And these tell me that Delumani is not what they want to be !
I don't trust them and don't trust their words !
Update: they returned the money, but the problem remain: why the site don't block the order in an area they can't cover? Is not about Facebook or reviews, is about respect for the clients! And lack of communication ! Only under pressure they answer at your questions! Otherwise, is only....silence ! When this review appeared, they react, but when I asked for details of the back-payment, they didn't told nothing. Is not a mode to trate your clients ! It's a mode in which your clients run !

Date of experience: 01 February 2024

Sadly, the first and the last time I order from them. Bad communication, slow response, lack of willingness to solve problems, slow transport including UPS did the typical “you weren’t home” (of course I was).

On the plus size, the order I gave came with all the products. - that is also the only reason I give 2 stars.

Very small quantities.

Great products ( taste like home) exactly as described, quick delivery and excellent packaging. Highly recommended their products.

Me paket no coming.

Overall my experience was very good, the products arrived in very good conditions, the only thing is the delivery time, one week is too much time for delivery.

Great and very fast delivery! 6 stars!!!!

Great packaging for delivery, all products received in good condition.

Quick dispatch. Impressive packaging. Repeat order.
Highly recommended.

Everything was great. I don’t like the part with signature if i am not home and then i must go to pick up the order. Is good and safe but i spend to much time only to pick up. All the rest is good and the products are very carefully in the box. And the order very fast deliver. Thank you

I love them! When I miss Romanian food, I always order what I like from Delumani: icre, crenwursti, parizer, turta dulce etc...serious company, fast delivered,good price! Thx Delumani, I highly recommend ❤️

Super, The best !

Fast delivery, perfect custumer service but the prices are a bit too high. I wanted to order more products.