dchost.com Reviews 29

Deleting customer accounts at will, even if they have already paid, without refunding，ZERO RATING

I have been using DCHost services for almost a year
They offer excellent quality and speed, all at a very reasonable price.
Excellent support and uptime
Thank you

I tried their VPS service, and it offers excellent quality and speed, all at a very reasonable price.

I bought services from many sites, one of the best sites where I could buy a Turkish server is DChost, especially they have very good support and they answer your questions and requests well.

professional service at decent price
DC host is really one of the best hostings I've ever worked with, professional team, prefessional support and no IP leak, because at this price there are many providers who promise you a turkey vps but their ip is registered wrong and DC is not one of them!

This company was leasing another subnet from us. First was abused and listed in spamhaus. For another one, after a month they disputed stripe for refund because as they say "we didn't use the subnet" but kept it for the whole month.

According to this logic you can buy services from DChost and ask for refund after a month (or longer periods) if you don't use any of these services. It seems that it is how this company is operating.

Edit : * They Banned my Account with $10 Balance after posting this Review in 20 Minutes !!!! *

Update 1 : *i sent a request to get my $10 back *
support answer : *Hello There,
Refunds cannot be made for accounts closed according to laws and rules (including credit).*

This is about 5 months of my experience with DCHost.com !
As you can read the name of this ISP, the name is DC (means DisConnect) + HOST
I am talking about Turkey VPS and Cloud servers.
Every day my servers have disconnection problems !! 2–5 times every day.
Sometimes 2 minutes, sometimes 30 minutes, sometimes 10 minutes and ....
I have stress of disconnection all day !!
No support !!! But on their website they wrote "Sales & Support
24/7 Uninterrupted Support." Well, I don't think so ! ;)
The only (24/7) they have is disconnection and ping timeout !!! ;)
For example, today I woke up and saw servers were disconnected again and after 6 hours or more my support tickets were not answered and DELETED !!!!!!
Live chat will never answer !!!
Support chat will never answer !!!
Two days ago other support ticket CLOSED without an answer !!!
But when servers are running in normal mode, quality is good, the network speed is good !

So if you want to buy Turkey VPS/Cloud from this IPS :
1 - Never think about stability and server uptime !! You should always have a Plan B for disconnection time !
2 - DO NOT COUNT on their 24/7 Uninterrupted SUPPORT !!!!!!!!!!! You are ALONE !!!!!!!!!!!

I recently made the decision to acquire a virtual server from dchost, and I must express my satisfaction with the overall experience. The support they provide is truly commendable, demonstrating a level of excellence that sets them apart in the industry. Not only do they offer a range of virtual server solutions, but their commitment to customer satisfaction is evident in the quality of their support services.

One noteworthy aspect is their attentive and responsive customer support team, which has been instrumental in addressing any queries or concerns I've had. Their knowledge and dedication have significantly contributed to the smooth operation of the virtual server I purchased. The promptness with which they handle issues reflects a high level of professionalism, making the overall customer experience truly enjoyable.

In addition to their exceptional support, dchost boasts competitive and reasonable pricing for their virtual server packages. This balance between quality service and affordability is a rare find in the hosting industry, and I am genuinely grateful for the value they bring to the table.

I would like to express my gratitude to the entire dchost team for their outstanding services and commendable customer support. As a customer, I feel confident in my decision to choose dchost for my virtual server needs, and I look forward to continued positive experiences with their services.

Especially among the hosting companies in Turkey, it's definitely a price performance hosting company, I've been using it for a long time and I get expert answers to problems.

DO NOT BUY WITH CRYPTO, the support was god aweful and very unfriendly, we asked for a refund and they just took my money and I never received my products I RECOMMEND NOT TO BUY FROM THESE PEOPLE.

The first few days the servers were running very well for me, it took 2-3 days for them to limit your server to 5% CPU usage and 20 mbt/s port. When I paid they never said anything about it (Its not about iphm they can disable it its about the server usage). Support ignores it and won't refund my money even though it was in the first 48 hours. Please don't buy from this site, you will be scammed and lose your money....
After I asked if this service is a scam, they suspended my account and took all my money without refunding me (even the servers were taken away)
This service is run by scammers!

Service and support are like scams. I finished registering the product, the system has deducted money from my credit card, but the system gives an error and returns the status not paid. I have sent a message and sent a support ticket to check, but there is no response. Really scam.

I do not recommend doing business with this company
My experience is that I bought reseller hosting from them and after two days there was a technical problem in the cpanel and I contacted them and they were unable to solve the problem and when I asked them to return the money they denied that there was a technical problem in the hosting despite the presence of pictures and videos showing the error

Also, they did not accept the money back even though their policy is to refund the money within 14 days and I submitted a return request before the specified period

After that I resorted to the dispute resolution center in Paypal and they refunded the money to me after providing the necessary evidence
Thank you to PayPal management for dealing strictly with fraudulent sellers

My advice to you, if you want to buy something from this company, pay via PayPal to guarantee your right