Verified
Im reaching out to let you know I recieved the S21 Pro miner in perfect working condition. I'm very pleased with the product, the communication, and the overall experience! Your team has made my tra... See more
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The communication with the sales guy was perfect. I received very fast answers to all my questions. Delivery matched what was listed on my order. I will surely order from this company again in the fu... See more
Company replied
Just wanted to give a big shoutout to CryptoMinerBros, Andy Wu!! for the outstanding customer care and service! 💯 They’ve been super responsive and helpful every step of the way. My order arrived rig... See more
Company replied
I very much appreciate the service and dedication from the team at Crypt Miner Bros. Right from the start when i was beginning to plan my first ASIC purchase, they were the one dealer that stood ou... See more
Company replied
Company details
Written by the company
Seven years of creativity and excellence in the cryptocurrency mining industry. A journey that started with the goal of making crypto mining achievable for everyone, inspiring countless individuals to participate with our experienced team and 24/7 support.
Contact info
RM k unit1 , 6/F Harbour CTR Tower 2, 8 Hok Cheung ST hung Hom Kowloon City, Hong Kong, Kowloon city, Hong Kong
- +86-13530796464
- info@cryptominerbros.com
- cryptominerbros.com
You should know
4.8
Excellent
652 reviews
Replied to 33% of negative reviews
Typically replies within 2 weeks
Verified
First S21 Miner Purchase
Im reaching out to let you know I recieved the S21 Pro miner in perfect working condition. I'm very pleased with the product, the communication, and the overall experience! Your team has made my transition into Asic mining very smooth, and as such, memorable. I expect to do more business with you all very soon!
Special thanks to Andy Wu.
October 27, 2025
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Please be aware!!
Item was listed as in stock, they want payment immediately, then after payment has been made the lies start.. "we need to get you a different machine... But it ships in a few days.." It's been 2 &1/2 months and they have no update?!- asked for a refund, they refuse but just stole $ and never sent anything.
Andy Wu the rep just says all sales final (I was never sold anything!) disregards the lie that it was in stock-says "it might ship soon, it's the manufacturers fault".. which is not an answer that you tell a customer that would have received an in stock item two months ago.. i can provide proof- The only reason I thought they were legit was from the YT Red Panda Mining channel promoting. I will update if I'm ever given anything.
***Update, they contacted Trustpilot requesting "more info" for the transaction so they could "better understand" the review!!?? lol
I`m guessing hoping that I didn`t see the email and the review would be removed and the truth not be told!! Nice try..
Pay attention to the good reviews on this as they look extremely fake.
They told me that they would "compensate me" when I "receive" the miner... It`s coming up on 3 months with nothing but fake promises hoping that I give up....
August 3, 2025
Unprompted review
Verified
excellent and prompt customer service
excellent and prompt customer service. Happy with purchase.
October 24, 2025
Reply from Crypto Miner Bros
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your purchase and our service. Your satisfaction means a lot to us!
Reply from Crypto Miner Bros
Thank you for your kind words, We are really glad to know that you found everything to your likings on that note we are looking forward to serving you again in near future.
Cannon Avalon Q
Absolutely love my new Avalon Q! Thank you Crypto Miner Bros.
October 16, 2025
Unprompted review
Reply from Crypto Miner Bros
We're so glad to hear you're loving your new Avalon Q! Thank you for choosing Crypto Miner Bros we truly appreciate your support and hope your new miner brings great results. Don’t hesitate to reach out if you need anything!
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Would highly recommend buying from…
Would highly recommend buying from these guys. Customer support during the shipping process was really great.
September 30, 2025
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for the recommendation! We're glad to hear our customer support made a positive impact during the shipping process. Your support means a lot to us we truly appreciate it!
Verified
Fast and accurate
October 15, 2025
Reply from Crypto Miner Bros
Thank you for your feedback! We're glad to hear you were happy with our speed and accuracy. Looking forward to working with you again!
Great Communication
The communication with the sales guy was perfect. I received very fast answers to all my questions. Delivery matched what was listed on my order. I will surely order from this company again in the future.
The price dropped shortly after I placed my order. The company could consider offering discount codes in such cases.
August 11, 2025
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our sales team and that your order arrived just as expected. We truly appreciate your support and look forward to serving you again soon!
The price changes are beyond our control as it changes following the market but hey we got you covered with best discounts for your future orders.
Verified
Everything was as agreed
Everything was as agreed. Product as described, delivered on time.
October 8, 2025
Reply from Crypto Miner Bros
Thank you so much for your feedback! We're glad everything met your expectations and that the product arrived on time. Looking forward to serving you again in the future!
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Verified
Excellent communication
Excellent communication. The product arrived quite quickly. recommend
September 16, 2025
Reply from Crypto Miner Bros
Thank you for your great feedback! We're happy to hear that you were pleased with our communication and the quick delivery. Your recommendation means a lot to us!
Verified
Super easy process and fast delivery
September 15, 2025
Reply from Crypto Miner Bros
Thank you so much for your kind words! We're glad to hear you found the process easy and the delivery fast. We appreciate your support and look forward to serving you again soon!
Verified
Helpful, fast, and easy to buy from
Crypto Miner Bros worked with me to ensure I had the right miners for me and made the buying process fast and easy.
September 8, 2025
Reply from Crypto Miner Bros
Thank you for the great feedback!
We’re glad to hear that our team was able to help you find the right miners and make the buying process simple and efficient. Your satisfaction means a lot to us, and we’re always here to support you with your mining needs. Looking forward to working with you again!
Verified
Was skeptical about shipping to US but…
Was skeptical about shipping to US but customer support was helpful and responsive when needed. Purchase was easy. Have done business twice now and will continue to do so.
September 17, 2025
Reply from Crypto Miner Bros
Thank you for your continued support!
We're glad our customer support team could assist you and that your shopping experience was smooth. We truly appreciate your trust and look forward to serving you again.
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Verified
A Very happy customer,😉
Was a flawless purchase of my minor delivered to my chosen address within a week as promised, very happy with the overall experience excellent team, responsive when contacted, five star experience.
September 17, 2025
Reply from Crypto Miner Bros
Thank you for the kind words and the 5-star feedback!
We're thrilled to hear that everything went smoothly and your order was delivered on time. Our team is always here to help, and it's great to know their support made a difference. Looking forward to serving you again!
Verified
Thanks for the opportunity to purchase…
Thanks for the opportunity to purchase my 1st large Bitcoin miner, & thanks for some wonderful infrastructure
1. I was able to pay with crypto
2. Awesome shipping tracking
3. Discount/ referral code
4. Fantastic website
Thanks team
September 17, 2025
Reply from Crypto Miner Bros
Thank you for your awesome and detailed feedback and congrats on your first large Bitcoin miner! We're so glad you enjoyed the experience, from crypto payments to tracking and referral perks. It’s great to know our infrastructure and website hit the mark. We appreciate your support and hope to see you again soon!
Great experience
Great experience! The team was responsive and helpful. They followed up quickly on a payment issue I raised and made sure everything was resolved smoothly. Really appreciated the prompt support!
September 5, 2025
Unprompted review
Reply from Crypto Miner Bros
Thank you so much for your kind words!
We're glad to hear you had a great experience with us. It was our pleasure to assist you, and we're happy we could resolve the payment issue quickly and smoothly. Your satisfaction is our priority, and we truly appreciate your support and trust. Looking forward to serving you again!
Great experience
Great experience, very friendly in support, they delivered everything as purchased.
September 13, 2025
Unprompted review
Reply from Crypto Miner Bros
Thank you for the great feedback!
We're happy to hear you had a smooth experience and that everything was delivered as expected. Our support team is always here to help, and it's great to know their friendliness made a positive impact. We truly appreciate your business and look forward to working with you again!
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Verified
Reply from Crypto Miner Bros
Thank you for your kind words!
We’re happy to hear you were satisfied with our service, delivery speed, and support team. Your feedback motivates us to keep delivering the best experience possible. Looking forward to serving you again!
Verified
Best miner purchase experience ever
Best miner purchase experience I've ever had.
Good prices, tracking code, fast assistance replies... They've got everything, AAA+++
If you need a miner, Crypto Miner Bros are the only fair right choice !
August 25, 2025
Reply from Crypto Miner Bros
Thank you so much for the amazing feedback!
We’re thrilled to hear that you had the best miner purchase experience with us. Providing fair pricing, fast support, and reliable service is exactly what we aim for and it means a lot to know we delivered for you.
If you ever need anything else or have more mining plans in the future, we’re always here to help. Thanks again for choosing Crypto Miner Bros!
Verified
Avalon Q
Easy transaction, first time using crypto to purchase online.
Andy Wu was very helpful, and communication was great.
Shipping was also good.👍
August 13, 2025
Reply from Crypto Miner Bros
Thank you for the great feedback!
We’re glad your first crypto purchase went smoothly, and it's awesome to hear Andy was able to assist you throughout the process. Clear communication and reliable shipping are things we take seriously, so we appreciate you noticing!
Thanks again for choosing us, we’re here if you need anything in the future.
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