cribofframes.co.uk Reviews 132

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers generally express positive sentiments regarding the delivery service and the pricing of items. People appreciate the speed and efficiency of delivery, as well as the value they receive for the cost. Many customers highlight the good quality of the products. However, opinions on the order process are mixed, with no strong consensus. Some reviewers report negative experiences related to refunds and getting in touch with the company. Consumers express frustration with the process and the difficulty in resolving issues.

Based on these reviews

Rated 5 out of 5 stars

I have no complaints about this company. I purchased a pair of Mui Mui sunglasses. The company were very good at communicating with myself from placing the order to delivery. The sunglasses came well... See more

Rated 5 out of 5 stars

Great customer service. Mistakenly ordered to my old address using Apple Pay but after contacting them, they sorted everything out. Will use them again

Rated 5 out of 5 stars

I was pleased with the price. Delivery was fast and my package arrived in order( in authentic Prada packaging) within 2 days from the time I ordered

Rated 2 out of 5 stars

I bought a pair of sunglasses a few months ago and they were definitely not authentic and look like they had been worn. The bridge of the frames looked worn out and the sunglasses case was made out of... See more

Rated 5 out of 5 stars

I ordered Balenciaga sunglasses. The delivery was fast, the parcel was well packed. I’m very pleased with my purchase.

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3.7

Average

TrustScore 3.5 out of 5

132 reviews

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Replied to 10% of negative reviews

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Rated 5 out of 5 stars

I have no complaints

I have no complaints. Glasses that I bought were cheaper than the other stores. I paid for faster delivery because I was going on holidays and it arrived exactly in the expected time. The glasses are beautiful and I am satisfied.

September 19, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY!

If I could, CRIB OF FRAMES would get ZERO STAR. Awful customer service. Once you buy it, you CANNOT RETURN IT, unless you're willing to pay an arm and a leg for return shipping. Crib of Frames will not pay for return shipping. AWFUL! TERRIBLE! Crib of Frames will keep responding to you as if they care, BUT they will not pay for return shipping no matter who's at fault.

October 26, 2025
Unprompted review
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