Crexi Reviews 3,079

The associates are happy and knowledgeable.

Used to be good ! The overall service with customer support has gone far below average and i will like to warn others to proceed with caution . Learning about SPACE BANK was a soothing relief for me . They always keep there promise and the pay has been good .

My experience was made by the payouts of the site and am looking forward to work for more.

Anna Brim was super helpful! She answered all of my questions and gave me a great tour around the Crexi Pro site and how to use and utilize the site to our best advantage.

We are a small, family-owned and operated, 128-year old, full service, real estate company. As anyone in the real estate business knows, information is powerful and necessary. After trying a number of competing data providers, we gave up the others because we found CREXI provided comprehensive data that met our needs at a reasonable price.

Easy to navigate. A wealth of information available. Brings a lot of other sites in to one resource.

I have been a user of CREXI for many years. ago I found the value of their product, technology, and customer service superior to CO-Star without the price and hassle.
Recently, I had a situation that needed to be addressed.
Admitedly it took a period of time, but Jessica Dunphy was finally assigned to the case. With 5* service, she rose to the occasion & CREXI continues to be the best overall product in the marketplace for a reasonable price

Heather is very patient and knowledgeable. She has been a huge help to me in maximizing my value with the Crexi partnership!

The training was incredible. The person presenting answered all questions with full transparency and in detail. Thank you very much!

He carefully paused between each sentence however the words that he spoke in each sentence were spoken too fast for me. I couldn’t understand very much of what he said during the entire session.

I love Crexi and working with Riley my rep!

Patrick Clark has been very helpful with walking me through different areas of the Crexi platform I wasn't familiar with. He's shown me tips and tricks that will certainly help my business moving froward and is always offering his time to make sure I can navigate thr platform on my own.

These guys are the absolute worst. Expensive, but more importantly poor support on how to use their product.
Two key issues:
They tend to keep properties for sale on far beyond the actual completed transaction so you don’t really know what is available or not.
**Most importantly, I have been trying to cancel my subscription of $900 per quarter since April and they make it impossible to stop using their services. I’m forced now to try and stop payment with my cc company after an extra $1800 charge that I did not want. They want your money and they don’t care about your experience. This thing is a total sham. Use Loopnet. Way better. Crexi is a joke!

On a phone call agent said we were not locked in. We were. So now I have to spend $5000 that I did not want to spend. Company will not stand up and do the right thing. l will not use the product.

I’ve been asking for someone to reach out to me to discuss termination of the contract but my messages are ignored.

Very professional

Easier and cleaner look compared to loopnet

Most importantly i have deals on both sites and all of my calls from interested buyers and tenants are coming from Crexi - not Loopnet

I am having trouble editing listings. Tried 888 number, got an Indian with poor language skills who was no help.

Joshua did an excellent job walking me through the features of Crexi that I will most use, answered my questions well, and I walked away from our training feeling more confident using the platform.

Mason has been awesome to work with. He flew all the way up to our office in South Seattle to give us a presentation on how Crexi can help us close more deals. Didn't try to oversell at all, just put together more of a tutorial course on how we can use the program. Mason is great on follow up as well always making sure our listings are up to date and not leaving out any important details. I would highly recommend using Crexi as well as having Mason as your Account Executive.