Cosmoelectrical Reviews 234

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's commitment to fast and efficient delivery services. Consumers appreciate receiving their orders promptly, with many noting next-day delivery and well-packaged items. The company's prices are also a major highlight for people, who find them competitive and cost-effective. The excellent service provided by the company's representatives, particularly Peter and Sam, is frequently mentioned. Reviewers value their helpfulness, expertise, and willingness to go the extra mile to assist with orders and resolve any issues. The quality of the products is also highly regarded, with many customers expressing satisfaction with their purchases.

Based on these reviews

Rated 5 out of 5 stars

This is my second review of Cosmo; the first was in 2022. This time ordered completely online 20 JCC downlights late on a Sunday. Goods arrived around midday Tuesday. Can't get better than this... See more

Rated 5 out of 5 stars
Invited

Bought some 3 colour 8W downlights and was really impressed. Normally use Collingwood or Enlite but these fittings are working just as good and feel quality when you hold them in your hand. Plus they... See more

Company replied

Rated 5 out of 5 stars

At Positive Contractors Ltd, we’ve been sourcing all of our lighting solutions from Cosmo for the past 7 years, and we couldn’t be more satisfied with the service. Peter’s expertise in the lightin... See more

Rated 5 out of 5 stars
Verified

Got a very quick response and delivery. There was an issue in that I wasn't advised the goods had been dispatched, nor who the carrier was. This was traced to an IT issue over the New Year Holiday. Gr... See more

Rated 5 out of 5 stars
Verified

good product only installed today but the lights are working well including the manual override option and cancelling the manual override.

Rated 5 out of 5 stars
Verified

Order was well packaged. Arrived before estimated delivery date and the sales department especially Peter went above and beyond to get my order correct. Well done and thank you for your great service!... See more

Rated 5 out of 5 stars
Verified

Such good attentive service. Super helpful on the phone. Helped me to buy in the most cost efficient way. Even called to remind me to pay now if I wanted same day dispatch. Could not have been better.... See more

Rated 5 out of 5 stars

We have been using Cosmo for ages now. They cannot be beaten on 1. Quality 2. Price 3. Service. We always get a next day delivery without fail. Peter and Sam are great and I would not go anywhere e... See more

Rated 4 out of 5 stars
Verified

Delivery was much quicker than expected, although FedEx changed the date and time a couple of times. However, they did keep us informed.

Rated 5 out of 5 stars
Invited

Thoroughly impressed by the service I received. Got my products the next day. Really helpful representative who I spoke to via chat and the prices are really good.

Company replied

Rated 5 out of 5 stars
Verified

easy to order online and next day delivery excellent service will order again

Rated 5 out of 5 stars

The price was the cheapest for the Rointe Heater, which I bought. It arrived quicker than expected and the service I received was great. I will be using this company again

Rated 5 out of 5 stars
Verified

I ordered from the Hallyu section of their store and the service was amazing! Everything was packaged with care and they even added some freebies. Thank you so much, would 100% order again.

Rated 5 out of 5 stars
Verified

Brilliant product. Speedy delivery, paid standard (more than other delivery fees), but speedy still.

Rated 5 out of 5 stars
Verified

Effortless service. I ordered the items and they were delivered 2 days later - brilliant service and a bonus I saved money too

Rated 5 out of 5 stars
Verified

Good prices and unlike others did what they were contracted to do, supplied what was ordered in a timely manner.

Rated 5 out of 5 stars
Verified

I'm very happy and very good service from cosmoelectric service very good and delivery on time very happy to use again thanks.

Rated 5 out of 5 stars
Invited

Excellent tech knowledge, Peter is so accommodating he does everything in his power to help you!!

Company replied

Rated 5 out of 5 stars
Verified

Good customer service very helpful with information about products,also fast delivery very happy with down lights and switches l purchased recently.

Rated 5 out of 5 stars
Verified

Good service BUT the delivery company FEDEX let them down because the couldn’t deliver my package for 3 times till I had to chase the driver around London to collect from him as they said incorrect ad... See more

Rated 5 out of 5 stars
Verified

Fast delivery, product exactly as described. Very happy will use Cosmo again

Rated 5 out of 5 stars
Verified

Order received quickly despite being ordered between Christmas and New Year.

Rated 5 out of 5 stars
Verified

The delivery was very fast and the packages arrived safely and were packed well!! I am so happy!!

Rated 5 out of 5 stars
Verified

Very good company. Great customer service and prices. What more could you ask for? Thanks

Rated 5 out of 5 stars
Verified

Good clear communication and speedy friendly delivery, a great price was a bonus.

Rated 5 out of 5 stars
Verified

Items were the most cost effective and quick delivery

Rated 5 out of 5 stars

Very competitively priced products. Excellent delivery service, first class proactive customer service particularly to confirm correct product was being delivered. Would definitely recommend.

Rated 5 out of 5 stars
Verified

They had the fan i needed at a fair price and delivered sooner than they said

Rated 5 out of 5 stars
Verified

Great product, great price, quick delivery. Faultless!

Rated 5 out of 5 stars
Verified

It is the greatest service I’ve experienced for a while. One of my switches did not work, Peter was extremely helpful, no fuss, replacement arranged and all sorted. I highly recommend Cosmo Electrical... See more

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Company details

  1. Electrical Wholesaler

Written by the company

CosmoElectrical is an online electrical wholesaler that specialises in premium LED lighting, accessories, smart products, building tools, electric vehicle chargers and more recently, diversified into Hallyu consumer goods such as skin care and K-Pop albums and merchandise from South Korea. We buy in bulk from high quality international manufacturers and pass on all these purchasing savings to you the customer! So whether you are a highly qualified electrician or an end-user, you'll be sure to find exactly what you need at our shop.


Contact info

4.8

Excellent

TrustScore 5 out of 5

234 reviews

5-star
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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Outstanding service

This is my second review of Cosmo; the first was in 2022.

This time ordered completely online 20 JCC downlights late on a Sunday. Goods arrived around midday Tuesday. Can't get better than this - pricing competitive, delivery first class and although not used this time, phone inquiry dealt with really well.

The product range is not particularly large but what they do, they do well. Recommended.

I've no experince (or interest) in their emerging skin care and K-pop lines. It looks odd but I suspect that there's a female director making her mark here.

September 9, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

Excellent service

It is the greatest service I’ve experienced for a while. One of my switches did not work, Peter was extremely helpful, no fuss, replacement arranged and all sorted. I highly recommend Cosmo Electrical

June 30, 2025
Rated 5 out of 5 stars
Verified

Brilliant service

Such good attentive service. Super helpful on the phone. Helped me to buy in the most cost efficient way. Even called to remind me to pay now if I wanted same day dispatch. Could not have been better. Thank you.

June 27, 2025
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