Compare Broadband Reviews 4,111

I’d recommend 100% to anyone who get confused choosing provider or difficulty of internet connection. Wonderful team, helpful, explaining really well and kind for me who didn’t know how it works o... See more

I got in touch to find out if I was on the best electricity plan (which I am) Melissa then inquired re my internet and I'm now saving $20/ month and at a faster speed

I am able to say that my experience with Sean from Comparebroadband was excellent. I was sceptical so I asked Ai if the company was real to which it said it was and had good reviews. Sean was accomod... See more

The person who answered my call was so efficient and courteous. After giving gher my details, she advised me within minutes of my best options and had all my needs sorted. It was a pleasure to talk t... See more

Caller was pleasant and had nice manners. Was patient with me and allowed me space to consider options. Ultimately I’m now saving $20 a month for the next few months by switching

Nick was fantastic in confirming my needs. Very knowledgeable and ensured I had all bases covered. Great customer service compared with the lack of service and information I was getting from Optus.... See more

Diana helped us recently with better options for both internet and gas. She was professional and accommodating, also followed up with further cheaper options. She was clear with her communication... See more

Jamie was excellent. No Gimmicks, No deals. Just straight talking sensible advice. We took his advice and changed our internet provider.. Answered all questions honestly- Even the difficult on... See more

Pretty clear instructions-all questions answered. Phoned me on the day and time nominated-took the time to get the information across to me. Seemed to know her information without making it too tech... See more

Great service. I was able to ask all questions over the phone and have them answered which I appreciated before selecting my internet service.

Your phone services operators are knowledgeable and local. No talking to amateur call centre people based in Singapore or somewhere else. They acted quickly and gave me confidence in the service. Em... See more

I could understand every word the CSO used when speaking to me. I have hearing problems and 2 hearing aids so if someone has an ascent I have trouble trying to pick up what they are saying so it was f... See more

Phenomenonal customer service. I was confused and unsure about all the technical jargon. However, i was guided with patience and clear communication, which helped me understand everything i needed to... See more

Sean, the customer service officer was extremely helpful and such a lovely man. Everything was explained so that I understood, also no pressure to switch, totally let it to me.

Great experience! Easy to get my gas and broadband sorted with minimal fuss. The customer service representative really knew her stuff and was super helpful and just really pleasant. It was extremel... See more

George (pommy) provided information for all my questions regarding a new NBN connection. George's customer service was outstanding and is an asset to your team. It is something that is important... See more

The Consultant was fantastic! Right from the start, I could tell that he was going to do his best to help me. He asked helpful questions to get my issues resolved and helped me choose a great NBN prov... See more

The service team were wonderful, giving me wonderful options and explain details of each connection, speed, modem, extenders, keep up the good work

I got a call after looking online and was still looking when I was called. This made my searching process very easy so I didn’t have to keep looking. I was given a few plans to compare and was given a... See more

Adam was really helpful. Not pushy, very patient as I didn’t know what I needed and very knowledgeable.

After going on-line your customer service guy Nicolas rang to chat about our requirements and offers available. Very courteous and informative. Very helpful in choosing the best service provider. Than... See more

George was very helpful & explained everything to me so that I could understand

Compare Broadband did an excellent job for giving me a choice which Broadband is the best! Keep up the great work Compare Broadband.

Very easy straight forward and I was walked through the savings and process. Great customer service and engagement Thank you this can be hard to come across

The calm guidance and assistance from Nick was greatly appreciated. I was able to make my decision without any pressure. Thank you.

The company took away all my stress about changing over. Benny was awesome and explained it all the way i understand

A very friendly operator who didnt rush me. But made the installation quick & easy.

Straight up, service and good advice. Answered all my questions. Kudos to Adam and Michael.

Diana was very helpful, polite and understood my needs.

The representative I had was very friendly and knowledgeable and went to extra lengths to research the questions I was asking. I had a wonderful experience speaking with him.

Natalie was so helpful and experienced had me signed up and understanding everything in 25 minutes . Excellent service !!

The consultant was very helpful and friendly and seemed to be up to date with his knowledge

Helpful had great knowledge talked me through everything very happy

Adam was so helpful and made it easy to understand what to do. Also got me a great deal.

Melissa was really helpful and answered all our questions.

good clear fast service and good range of pricing

Great savings

I just start contract with this company for broadband service. I was join in Month to month service price $70 P/M ,that's way I paid $60 for modem. However result is that I got Email for confi... See more

Good service and easy to use. The service reps were very polite and helpful. I was impressed that the process seems unbiased, unlike other "comparison" services. Just one thing - Someone spelled my... See more

Really great service, but I was a little put off by being called by a representative the very same day I used it to explore broadband. We were looking for a new house to rent and exploring our options... See more

After having virtually finalised subscription via Compare Broadband to an offer from Sumo, I waited....and waited for a callback from CB because of a minor detail which needed checking. The call never... See more

There is a good range of plans, and we were able to select the one that covered our new requirements. The call was answered promptly and all my queries answered at once. Guidance and tips were also... See more

Was contacted immediately by Jade who was very polite and easy to understand.She knew what she was talking about and her recommendations were great.Would highly recommend Compare Broadband as they ta... See more

Jacob was very helpful and called when it was easy for me to talk. Did all the investigating for me and the process was really easy. Highly recommended

I would like to express my appreciation for the outstanding information service provided. The support was prompt, accurate, and exceptionally well-structured. The information was not only relevant bu... See more

I got what I wanted the salesman was courteous pleasant attentive to my needs. He should be seloing cars.

Responsive and excellent service. We were provided immediate assistance, knowledge and communication. Our consultant had a firm understanding of the urgency and situation in order to provide the best... See more

The sales rep Michael was very courteous and explained everything so it was easy to understand and answred all my questions. All in all good service

The customer service assistant was very friendly and helpful. He helped me understand more clearly the complexities of the internet and that things have now changed and more forward. I was feeling c... See more