Coffee Masters UK Reviews 381

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars
Verified

We’ve been buying the triple certified coffee for several years now. Great coffee at a reasonable price and in my view it’s better than popular brand shops on the high street. I love the fact that... See more

Company replied

Rated 5 out of 5 stars

We bought a bean to cup machine 9 months ago and have been through countless different coffee beans from a multitude of suppliers, none hitting the spot. We were given a 2 bag sample from coff... See more

Rated 5 out of 5 stars
Verified

Ross our representative was really helpful right from the start. There was never any pressure to buy, we went to visit the showroom, to look at all ranges and taste various drinks. He broke down all t... See more

Company replied

Rated 5 out of 5 stars
Verified

Coffee masters have been fantastic support to us during our first year if business. Shout out to Anthony in particular for his excellent advice and patience. We bought our coffee machine and they ha... See more

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Company details

  1. Coffee Wholesaler
  2. Coffee Machine Supplier
  3. Coffee Roasters
  4. Tea Wholesaler

Written by the company

Coffee Masters is an independent, wholesale coffee company based in the heart of Worcestershire. We supply restaurants, bistros, coffee shops, cafes, hotels, bars and offices throughout the UK with our top-quality commercial coffee machines, coffee beans and coffee ingredients at competitive wholesale prices. Our selection of coffee machines includes industry-leading brands such as La Spaziale, Conti, Marco and Westomatic. Whether you need a traditional espresso machine or a fully automatic bean-to-cup machine, we can help you choose the coffee maker for your needs, and supply it at the right price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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Rated 5 out of 5 stars
Verified

Great taste

Easy to order, speedy delivery and excellent coffee beans

August 25, 2025
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Reply from Coffee Masters UK

Thank you so much for your lovely review!

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Rated 5 out of 5 stars
Verified

Easy order process

Easy order process. Delivers on day they say and the coffee is fabulous. Only issue is DPD driver who can’t follow instructions and leaves the boxes outside the porch which could mean the coffee is ruined.

July 22, 2025
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Reply from Coffee Masters UK

Thank you for taking your time to leave us a review! I am sorry to hear about the trouble you have had with the delivery of your orders. We are always happy to help with any issues on email- enquiry@coffeemasters.co.uk

Rated 5 out of 5 stars
Verified

Freshly roasted

Amazing! Been subscribed for a few years now..love it

June 23, 2025
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Reply from Coffee Masters UK

Thank you for your great review. Glad to hear you like our products!

Rated 3 out of 5 stars
Verified

Not impressed

I switched from my supplier to Coffee Masters for everything except coffee. I have stayed with our original coffee roast brand-it defines us.

Was told on a tasting that barista training could be done. Only to be told later that Coffee Masters would not provide training unless I switched to Coffee Masters.

That was not well received by me at all.

June 23, 2025
Rated 5 out of 5 stars
Verified

Great service.

Simple to order. Reasonably priced. Good and quick delivery.

Most of all coffee tastes great!!

June 23, 2025
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Reply from Coffee Masters UK

Thank you so much for your great feedback!

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Rated 5 out of 5 stars
Verified

Excellent product

Excellent product, delivery as promised.

June 23, 2025
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Reply from Coffee Masters UK

Thank you so much for your review!

Rated 5 out of 5 stars

Exceptional Support Ahead of Our Coffee Lounge Launch

As a soon-to-open Coffee Lounge, finding the right supplier to support our setup has been crucial — and we couldn't be more impressed with the professionalism and service we've received.

Coffeemasters have done an outstanding job kitting out our Marco Milkpal machines and grinders. The equipment has been installed perfectly and is running spotlessly in preparation for launch, huge credit to the Engineer Dan.

We’ve already had the chance to test the specific roast recommended by the team, and the feedback from our tastings has been phenomenal — rich, smooth, and exactly the quality we were aiming for.

A huge thank you to Phil, our Sales Executive, whose customer service has truly been second to none. From advice and product knowledge to responsiveness and support, he’s gone above and beyond.

Highly recommend this supplier to any coffee business looking for expert guidance, quality equipment, and exceptional service — we're confident we’ve made the right choice as we gear up for opening day.

June 27, 2025
Unprompted review
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Reply from Coffee Masters UK

Hello, thank you so much for taking the time to leave such great feedback. We are always happy to help out!

Rated 5 out of 5 stars

Not Just Beans! A Masterclass in Support and Kindness.

We knew next to nothing about running a café the morning we opened our community pop-up! Phil, our incredible CoffeeMasters consultant, leapt into action: selecting the right grind consistency, calibrating our coffee machine, teaching us to weigh and time the pour, to steam the milk just right and make it silky & smooth.

CoffeeMasters delivered delicious beans, along with a tonne of technical expertise and a huge dose of kindness. He gave us the confidence and skills to serve the best coffee for miles. We served hundreds of happy customers and raised funds for our community.

Without Phil it would not have been as phenomenally successful. Thank you, CoffeeMasters, for giving us the beans, tools and support to pull off something magical.

May 2, 2025
Unprompted review
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Reply from Coffee Masters UK

Hi Cathy, thank you so much for taking your time to leave us such wonderful feedback. It is really appreciated. We are always happy to help out!

Rated 5 out of 5 stars
Verified

Very easy to set-up

Very easy to set-up. I'm using their service for 2 years now and never failede. Customer service easy to reach and any issues quickly resolved.

May 23, 2025
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Reply from Coffee Masters UK

Thank you so much for your review!

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Rated 5 out of 5 stars
Verified

Great service which goes way beyond a…

Great service which goes way beyond a normal service these guys are unreal..Real pros at what they do & so courteous with products to match…they even do call outs…WOW..
Keep it up you got us for the long haul

May 22, 2025
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Reply from Coffee Masters UK

Thank you so much for leaving us such a great review! We really appreciate this and your continued custom

Rated 5 out of 5 stars

Fantastic service

I have always had fantastic beans from coffee masters and been very happy. The last batch I had didn’t seem up to the usual standard so I contacted them and they quickly sent a new bag. Fantastic service!! Highly recommend coffee masters.

June 7, 2025
Unprompted review
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Reply from Coffee Masters UK

Thank you so much for your lovely feedback- it is really appreciated!

Rated 5 out of 5 stars
Verified

Great coffee, great service!!

We’ve been buying the triple certified coffee for several years now. Great coffee at a reasonable price and in my view it’s better than popular brand shops on the high street. I love the fact that I can make changes to my order or delivery dates at any time online. Delivery tracked and always on time. Added to this we get discount via suscribe and save. Would definitely recommend!!

May 23, 2025
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Reply from Coffee Masters UK

Thank you so much for your lovely feedback and continued custom- it is really appreciated !

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Rated 5 out of 5 stars
Verified

Easy to navigate website

Easy to navigate website, option to quick order using previous orders, fast shipping and well packaged. Smooth hassle free orders and delivery every time!

April 22, 2025
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Reply from Coffee Masters UK

Thank you so much for you taking your time to leave this review- it is really appreciated!

Rated 5 out of 5 stars

This Is How To Run A Company.

This organisation offers a great range of coffee and is reliable and highly efficient in all aspects. Excellent.

March 19, 2025
Unprompted review
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Reply from Coffee Masters UK

Thank you so much for leaving such a lovely review!

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