Pandora CloudCover Reviews 530

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars
Verified

Honestly, a great option that's MUCH less expensive than Spotify's business option and still gets the job done plenty well, both with pre-made stations and Pandora stations that I make--especially if... See more

Rated 5 out of 5 stars

After considering Stingray Music, and their flawed sales process of playing telephone tag, we came across Cloud Cover. I was hesitant to use Cloud Cover as Pandora is not an established brand in Canad... See more

Rated 5 out of 5 stars
Verified

Awesome selection of Genres, Decades, Styles, Moods! Deep cuts and not much repetition. Easy to use, easy to remove songs from playlists to help the algorithm. The best service we've found, the extra... See more

Rated 5 out of 5 stars
Verified

Whenever I've had a question or concern, CloudCover has always responded in a timely manner. Issues (rare as they've been) were quickly addressed and resolved.

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Company details

  1. #14 of 23 best companies in Music Store
  2. #1 of 4 best companies in Audio Visual Equipment Supplier
  3. #1 of 1 best companies in Radio Broadcaster

About Pandora CloudCover

Written by the company

Music That Matches Your Business Goals

Music Plan

Licensed, clean, ad free music for your business

Manage Plan

Monitor and control of all your business locations

Messaging Plan

Drive branding and sales with your overhead announcements


From 1 to 10,000 locations at an affordable price


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

530 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Rated 4 out of 5 stars
Verified

Customer Support B +thus far

Customer Support was difficult to get ahold of bit we muddled through and in the ned they helped me out.

October 24, 2025
Pandora CloudCover logo

Reply from Pandora CloudCover

We apologize for the delay you experienced - but we’re glad our team was able to connect with you and get everything resolved! If anything else comes up, feel free to connect at help.cloudcovermusic.com.

Rated 5 out of 5 stars
Verified

Fast fix

I missed the chat notifications but the team followed up and got me what I needed quickly.

October 15, 2025
Rated 5 out of 5 stars
Verified

Prompt Response

Whenever I've had a question or concern, CloudCover has always responded in a timely manner. Issues (rare as they've been) were quickly addressed and resolved.

September 23, 2025
Rated 5 out of 5 stars
Verified

CloudCover 1

CloudCover has been a high quality and reliable service for several restaurant groups that we work with. Its' been cost effective, flexible and reliable for us and our clients.

September 6, 2025
Rated 1 out of 5 stars
Verified

YOU WONT let me cut back my service…

YOU WONT let me cut back my service where i closed 1 location AND your help desk is not a 3 minute wait

June 20, 2025
Pandora CloudCover logo

Reply from Pandora CloudCover

Thanks for your feedback. We see that your request to remove a location from your account was promptly resolved. If you have any other questions or issues, don't hesitate to reach out at help.cloudcovermusic.com.

Rated 2 out of 5 stars
Verified

I still cant seem to get mix stations…

I still cant seem to get mix stations working. I set them up on the web interface but nothing ever shows up under "My Stations" on the phone.

May 1, 2025
Pandora CloudCover logo

Reply from Pandora CloudCover

Thanks for your feedback. We see that our Support Team was able to assist you, but if you have any additional questions, please don't hesitate to reach out to us at support@cloudcovermusic.com.

Rated 5 out of 5 stars
Verified

Love Pandora CloudCover In My Store!

I appreciate the variety of genres as well as the option to like or dislike individual songs. The only thing I wish was an option would be the ability to create custom playlists but all in all I am a very happy customer!

April 22, 2025

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