Click Pharmacy Reviews 1,497

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the helpfulness and efficiency of the service, highlighting the straightforward ordering process and the ease of using the website. Consumers frequently mention the speed of delivery, with many reporting that orders placed before noon are typically received the next day. People also value the clear communication and updates provided throughout the ordering and delivery process. Consumers consistently praise the competitive pricing and the availability of discounts. The responsiveness and support provided by the staff, particularly the pharmacist, are also highly valued. The convenience of having medications delivered, especially for those with mobility issues, is another frequently cited benefit. Overall, reviewers express satisfaction with the service and a willingness to recommend it to others.

Based on these reviews

Rated 5 out of 5 stars
Verified

As described, easy to order, prompt delivery, website set out well, found all I wanted without difficulty!

Rated 5 out of 5 stars
Redirected

I can honestly say that since Click Pharmacy have been dispensing our medication we have never had any issues. We get regular phone calls to ensure everything is ok and Osman is always happy, polite a... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Click Pharmacy for years, and they are probably the most trusted pharmacy in my experience. My prescription is always approved within hours, sometimes even minutes, and they always dis... See more

Rated 5 out of 5 stars
Verified

I don’t use the service very often, but whenever I do, everything is handled smoothly. They always provide a clear explanation, charge the correct amount, keep me updated, deliver the medication quic... See more

Rated 5 out of 5 stars
Verified

Simple process of an on line assessment, that allowed next day delivery of the medicine I required. I couldn’t get a doctors appointment for 5 weeks, so this supply bridged the gap.

Rated 4 out of 5 stars

Liked the on-line reviews and impressed with comments re ability to contact and speed of despatch of items, and tracking thereof. Placed order Sunday, approved early Monday - still no despatch upda... See more

Rated 5 out of 5 stars
Verified

Click pharmacy is always helpful in many ways .their prices are not too expensive plus they offer some discounts to save us a little. Delivery is always on time .customer care is very co operating

Company replied

Rated 5 out of 5 stars
Verified

Well I have to say I had a great experience with this company. From the outset the website was easy to use and I found what I wanted straight away. Payment went through easily enough, so all I had to... See more

Rated 5 out of 5 stars
Verified

Unlike other pharmacies these guys use Royal Mail. Having had two orders ‘lost’ by Yodel it’s a relief that their stuff turns up on time and always is there when they say it will be. Really good a... See more

Rated 3 out of 5 stars
Verified

The products are good. Just don't understand why as a school we are not entitled to prescription prices for items that we are expected to hold as emergency stock. Epi-Pen's are so expensive. This i... See more

Rated 5 out of 5 stars
Verified

Great pharmacy online..I got a phone call just explaining my treatment I was getting....just filled in an easy questionnaire and they sent my tablets...definitely reordering from them again.

Rated 5 out of 5 stars

First time using your service. Had some trouble with royal mail delivering my items spoke to selina at click and she done her upmost to get it sorted which she done with no trouble at. Very grateful... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to order medication hard to obtain at High Street pharmacy. My request was reviewed quickly, with appropriate checks & medical questions. Posted out via Royal Mail promptly.

Company replied

Rated 5 out of 5 stars
Verified

As usual, helpful and efficient service. If medication ordered before 12noon, it’s are usually received the next working day. Glad to have you there, and thank you!

Company replied

Rated 5 out of 5 stars
Verified

Excellent service and good price. Item delivered speedily without any problems. I would highly recommend your business and service. Thank you.

Company replied

Rated 5 out of 5 stars
Verified

My order is always dealt with promptly and I recieve in quick time, the assessment questions are easy to understand and answer and the order is processed fast. Brillliant service. Thank you

Company replied

Rated 4 out of 5 stars
Verified

The low pricing & speed of delivery really appealed to me I would definitely use Click pharmacy again & will be recommending to family & friends

Company replied

Rated 4 out of 5 stars
Verified

Good service , but let down as medication arrived after 3rd day. This was even with registered mail. Currently I can get a GP apt same day and meds from pharmacy Click service is good if sti... See more

Rated 5 out of 5 stars
Verified

Really helpful and efficient service. Most grateful. If you order before noon, meds usually received by post the next day.

Company replied

Rated 5 out of 5 stars
Verified

Product priced competitively and easy to use website. Item arrived next day. Very fast delivery and product well packaged.

Rated 5 out of 5 stars
Verified

After some trouble with royal mail zilina at your office sorted everything out for me which I am very grateful and I will definitely recommend your service to my friends and will use it again myself t... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service ordering made easy and very quick delivery which was great as I lost my inhaler and didn’t have a spare very happy and relieved.

Company replied

Rated 5 out of 5 stars
Verified

Click pharmacy when the extra mile , when I received damaged goods click replaced them next day thanks.

Rated 5 out of 5 stars
Verified

Excellent service, on the two times I have ordered my eye cream it has come the next day, I have used the click and collect service which is made very easy to purchase what you need, I’m very happy w... See more

Rated 5 out of 5 stars
Verified

Great service, swift, professional and fuss free. The servce continues to get slicker every time I place an order.

Company replied

Rated 5 out of 5 stars
Verified

The delivery & approval are always on time no delays packaging is perfect too ,alcohol wipes they come in handy too good job.

Company replied

Rated 5 out of 5 stars
Verified

Really glad to have you there. Fast and efficient despatch - order before noon and receive meds the next day.

Company replied

Rated 5 out of 5 stars
Verified

I found the process easy to order my prescription. These tablets are excellent for me and with no side effects

Company replied

Rated 5 out of 5 stars
Verified

Communication was on point. I would definatly recommend this service. Prompting me with updates on time . Fast delivery .

Rated 3 out of 5 stars
Verified

Your lack of stock meant that the delivery was late even though I had paid extra for special delivery.

Company replied

Rated 5 out of 5 stars
Verified

I received my order very quickly, they were super helpful when I sent my questions, and I loved the service

Company replied

Rated 5 out of 5 stars
Verified

Quick , discreet delivery . After having issues with other online chemists click pharmacy is by far the easiest .

Company replied

Rated 5 out of 5 stars
Verified

Quick delivery and very reliable product. Easy to use and I have experience no side effects.

Rated 5 out of 5 stars
Verified

Great service as always, really efficient and responsive when you have any questions. Would highly recommend!

Rated 5 out of 5 stars
Verified

Very easy to order from so straight forward ask very few questions and send the order out very nice people working there. I think their great

Company replied

Rated 5 out of 5 stars
Verified

Easy to navigate easy to order, fast and timely delivery and professional service.. will use again and recommend to others 👍

Rated 5 out of 5 stars
Verified

The staff.Amazing always there to support me.100%customer service from the pharmacist.Shes been all the way with me.The best

Rated 5 out of 5 stars
Verified

Easy to purchase and kept informed on delivery. Delivery as stated and breakable goods well packaged. Recommended

Rated 5 out of 5 stars
Verified

Very efficient website. An absolute dream in placing an order. Excellent delivery .. Competitive price. In fact ..... 10/10 well done

Company replied

Rated 5 out of 5 stars
Verified

As it was hard to get an appointment with my GP as I needed some more Betacap it was easy to go online and do a consultation and get the medication I needed quicker than a GP appointment, I know it co... See more

Rated 5 out of 5 stars
Verified

Excellent service Pharmacist checked the prescription was appropriate and I then Received the product quickly

Rated 5 out of 5 stars
Verified

Very nice, prescribed me my medication after an online consultation and delivered it quick.

Rated 5 out of 5 stars

Click Care Pharmacy are excellent. The head pharmacist gives me a call to see if I’m up to date with my prescriptions & sends me what I need on a monthly basis. Sometimes I even forget but with his re... See more

Rated 3 out of 5 stars
Verified

On Sunday I paid extra for 'next-day before 1pm' delivery, expecting to receive it on Tuesday morning. But my order was despatched only on Tuesday afternoon. My complaint received not even a rude resp... See more

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Company details

  1. Online Pharmacy

Written by the company

Click Pharmacy provides treatment & prescriptions online for a wide range of conditions in a discreet, secure & timely manner. Contact us today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 35% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

Very happy

As described, easy to order, prompt delivery, website set out well, found all I wanted without difficulty!

September 26, 2025
Rated 2 out of 5 stars

All very muddled

I tried to order an ear spray which had been prescribed, over the years, by two different GPs. At my first attempt, online, I thought I had ordered, but no acknowledgement email was sent out. I went back online, to find I had no orders in the pipeline. I ordered again, and again there was no acknowledgement. I went back online, again, to find I had two orders in the pipeline.

I tried to phone, but would get a message asking me to hold, then later an American message telling me I would be put through to a "rebrezendadive", immediate followed by an English message saying there were no representatives available, and I should call back during working hours (this was mid morning on a Tuesday) - and then cutting me off! This happened three times. But I tried again that afternoon, and did get through.

I explained about the cranky ordering system, and asked if I could cancel one of my duplicated orders. I was then told that the item was out of stock. I don't know why they were selling items they didn't have! The girl on the line offered to cancel both orders, I thanked her and agreed, and she then said she had done so.

Later, I got an email from Click Pharmacy telling me that the ear spray was unsuitable for me, and that they would cancel the order - well, it could have been both orders cancelled for a second time - I'm really not sure, and - to be truthful - was starting to lose the will to live.

I shall tell my current GP that they have - according to Click Pharmacy - made a dreadful mistake in prescribing the spray.

And I don't think I shall try to order from this company again. Would you?

They get two stars because the girl on the phone was pleasant, and she knew which way was up, so to speak, albeit that both their software and their pharmacist did not.

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

I always make it clear that in my…

I always make it clear that in my building deliveries must be handed directly to the resident. This time was no different — I was at home waiting, but instead of delivering it to Apartment 3, the courier left my order somewhere else. As a result, my parcel was misplaced and never reached me.

I have already sent several emails regarding this issue, but unfortunately, I have not received any response from your company. This lack of support is extremely frustrating, especially considering that I lost almost £200.

I kindly ask for an urgent solution to this matter, as I should not have to bear the loss caused by an error in the delivery process.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Simple process & fast delivery

Simple process of an on line assessment, that allowed next day delivery of the medicine I required. I couldn’t get a doctors appointment for 5 weeks, so this supply bridged the gap.

August 1, 2025
Rated 5 out of 5 stars
Verified

Well above the average.

Well I have to say I had a great experience with this company. From the outset the website was easy to use and I found what I wanted straight away. Payment went through easily enough, so all I had to do was sit back and relax. Delivery was good, just a few days, I had it in my hands.
Overall a good experience, would recommend.

August 1, 2025
Rated 5 out of 5 stars
Verified

5 stars

Easy to navigate easy to order, fast and timely delivery and professional service.. will use again and recommend to others 👍

July 31, 2025
Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, on the two times I have ordered my eye cream it has come the next day, I have used the click and collect service which is made very easy to purchase what you need, I’m very happy with the service and will definitely be using them again.

July 29, 2025

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