As described, easy to order, prompt delivery, website set out well, found all I wanted without difficulty!
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Company details
Written by the company
Click Pharmacy provides treatment & prescriptions online for a wide range of conditions in a discreet, secure & timely manner. Contact us today!
Contact info
46 Woodgrange Road, E7 0QH, London, United Kingdom
- 02078673932
- help@clickpharmacy.co.uk
- clickpharmacy.co.uk
Replied to 35% of negative reviews
Typically replies within 1 month
Very happy
As described, easy to order, prompt delivery, website set out well, found all I wanted without difficulty!
Good service
All very muddled
I tried to order an ear spray which had been prescribed, over the years, by two different GPs. At my first attempt, online, I thought I had ordered, but no acknowledgement email was sent out. I went back online, to find I had no orders in the pipeline. I ordered again, and again there was no acknowledgement. I went back online, again, to find I had two orders in the pipeline.
I tried to phone, but would get a message asking me to hold, then later an American message telling me I would be put through to a "rebrezendadive", immediate followed by an English message saying there were no representatives available, and I should call back during working hours (this was mid morning on a Tuesday) - and then cutting me off! This happened three times. But I tried again that afternoon, and did get through.
I explained about the cranky ordering system, and asked if I could cancel one of my duplicated orders. I was then told that the item was out of stock. I don't know why they were selling items they didn't have! The girl on the line offered to cancel both orders, I thanked her and agreed, and she then said she had done so.
Later, I got an email from Click Pharmacy telling me that the ear spray was unsuitable for me, and that they would cancel the order - well, it could have been both orders cancelled for a second time - I'm really not sure, and - to be truthful - was starting to lose the will to live.
I shall tell my current GP that they have - according to Click Pharmacy - made a dreadful mistake in prescribing the spray.
And I don't think I shall try to order from this company again. Would you?
They get two stars because the girl on the phone was pleasant, and she knew which way was up, so to speak, albeit that both their software and their pharmacist did not.
I always make it clear that in my…
I always make it clear that in my building deliveries must be handed directly to the resident. This time was no different — I was at home waiting, but instead of delivering it to Apartment 3, the courier left my order somewhere else. As a result, my parcel was misplaced and never reached me.
I have already sent several emails regarding this issue, but unfortunately, I have not received any response from your company. This lack of support is extremely frustrating, especially considering that I lost almost £200.
I kindly ask for an urgent solution to this matter, as I should not have to bear the loss caused by an error in the delivery process.
Easy to order and fast delivery.
Excellent service
Excellent service, fast delivery and much better prices than the High Street.
Simple process & fast delivery
Simple process of an on line assessment, that allowed next day delivery of the medicine I required. I couldn’t get a doctors appointment for 5 weeks, so this supply bridged the gap.
Well above the average.
Well I have to say I had a great experience with this company. From the outset the website was easy to use and I found what I wanted straight away. Payment went through easily enough, so all I had to do was sit back and relax. Delivery was good, just a few days, I had it in my hands.
Overall a good experience, would recommend.
Excellent service and product
Excellent service
Pharmacist checked the prescription was appropriate and I then
Received the product quickly
Excellent product and a good price
Excellent product and a good price. Quick delivery too thank you.
5 stars
Easy to navigate easy to order, fast and timely delivery and professional service.. will use again and recommend to others 👍
Excellent service
Excellent service, on the two times I have ordered my eye cream it has come the next day, I have used the click and collect service which is made very easy to purchase what you need, I’m very happy with the service and will definitely be using them again.
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