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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, knowledge, and helpfulness in guiding them through their options. Consumers highlight the agents' ability to clearly explain complex plans and their willingness to address all concerns. People appreciate the friendly and reassuring manner of the representatives, who are often commended for their excellent customer service skills. The service provided is highly valued, with reviewers noting the ease and simplicity of finding the right plan to suit their individual needs. Consumers express gratitude for the support and guidance received throughout the entire process. The value for money is also a recurring positive point, with people feeling they received excellent service and found plans that met their financial and healthcare needs effectively.

Based on these reviews

Rated 5 out of 5 stars

April was just Wonderful, Professional and detailed oriented! What I like most about her was she didn’t leave without “Clear Matches”, which afforded you to make an intelligent decision, based on you... See more

Rated 5 out of 5 stars

I would like to recognize Iaya Bacot for being so courteous and helpful assisting us through the enrollment process for our new Medicare Advantage plan with Humana .Iaya is most definitely an asset t... See more

Rated 5 out of 5 stars

I never expected to be signing up for a Medicare Advantage plan at 38, but that's life for ya. I spoke to a very nice man for about two hours about a plan that seemed perfect, until we realized th... See more

Rated 5 out of 5 stars
Verified

My mother in law who is 84 years old recently moved to a different zip code in Washington state . Therefore she needed to change her Medicare advantage plan . We contacted ClearMatch and spoke to Aust... See more

Rated 5 out of 5 stars

My agent is Erin Sharp and she is the most knowledgeable, thorough, and kind person out there. It doesn't matter how many questions you have or how long it takes she is there for you. She has been m... See more

Rated 5 out of 5 stars
Verified

Sandra Reisz was very helpful and knowledgeable regarding the available plans. The entire process was both easy and straightforward. I'm turning 65 in one month, and all the hype about making mist... See more

Rated 5 out of 5 stars
Verified

We were in the process of moving to another state. We reached out to Clear Match Medicare. They were totally awesome they went through several steps to ensure we were getting the best coverage. The Ag... See more

Rated 5 out of 5 stars
Verified

Sandra Reisz went above and beyond helping me with my Medicare plan she answered all of my questions looked up. Doctors looked up, addresses everything I asked she helped me with and compared other Me... See more

Rated 5 out of 5 stars
Verified

I'm turning 65 in a few days. I knew Medicare has to become part of my life at 65. But I was completely confused on how to even begin to contact someone so I could understand and do what was needed. Y... See more

Rated 5 out of 5 stars
Verified

William was very knowledgeable , extremely helpful , friendly , spoke English clearly -unlike many reps nowadays ,, he made everything easy to understand and explained the plans very well. He was ple... See more

Rated 5 out of 5 stars
Verified

ClearMatch, and especially Rhonda Strem, was very helpful in my path to Medicare and an Advantage Plan. We spent a considerable amount of time on the phone going over numerous plans discussing the pr... See more

Rated 5 out of 5 stars
Verified

Benjamin Brooks did an awesome job helping me find a plan that worked perfectly for my other half. He has many medications and a few serious conditions and had no prescription coverage...the cost of... See more

Rated 5 out of 5 stars

Jimsley made finding the right healthcare plan easy and simple for me and my husband. He explained everything in detail and made us comfortable choosing the best one.

Rated 5 out of 5 stars

Sherry Flamard has helped me for the last few years. She is a Godsend for me. When I needed a plan to allow me to get treatment, she led me in the right direction. Her knowledge of the Medicare proces... See more

Rated 5 out of 5 stars
Verified

Matthew called me as soon as my part b was posted online as he said he would. Literally seconds after I checked the portal myself He got me the best plan for my needs possible. He went over eveythi... See more

Rated 5 out of 5 stars

Elaine Sweet is a very informed and extremely knowledgeable. She not only helped me with turning 65 and all the insurance needs that I needed, but also got my husband get signed up to a great plan too... See more

Rated 5 out of 5 stars
Verified

My agent, Nikima Jones was very helpful, understandable and very knowledgeable. She made understanding each plan and options simple. And the icing on the cake was how pleasant and soothing her voice i... See more

Rated 5 out of 5 stars
Verified

The company you recommended was extremely helpful. The agent clearly answered every question I had. I am so grateful for the time and attention he extended to me. He is a wonderful asset to the agency... See more

Rated 5 out of 5 stars
Verified

ClearMatch was amazing in helping me navigate the whole Medicare process. Doug Stevens was very patient and informative. I am grateful to have found help in the midst of all the scams and intrusive ph... See more

Rated 5 out of 5 stars
Verified

Ryan Walsh took the time to help me understand my choices and advise me how to get my social security and Medicare started after a glitch back in May. As soon as I followed his advice I am ready to go... See more

Rated 5 out of 5 stars
Verified

Matthew made a new and uncertain situation pleasant and calmed me by using his knowledge, skills and abilities along with his amiable personality to met my needs. He listened to my wishes and desires,... See more

Rated 5 out of 5 stars
Verified

Transitioning into Medicare and finding the right plan that best suited me seems impossible to navigate on my own, but thanks to ClearMatch the process, was so much easier. My agent explained everythi... See more

Rated 5 out of 5 stars
Verified

My now rep Mirela was totally amazing, she took so much time going through every little detail of the plan and then when we got to the end, it wasn’t offered in my area so we had to do it all over aga... See more

Rated 5 out of 5 stars
Verified

I have been with Clear Match for a few years now. Every time there was a change in location or circumstance, they are there to assist. They already know who I am and my needs, so I do not need to go o... See more

Rated 5 out of 5 stars
Verified

I got the referral because I am a Raymond James client. I connected with Joellen who was excellent. Joellen was friendly, patient, and knowledgeable. I was offered a voluntary retirement package at wo... See more

Rated 5 out of 5 stars
Verified

CLEAR is the operative word. Devyn made sure I understood all my options and explained the final decisions before he asked me to commit to anything. He made me feel comfortable and confident with bo... See more

Rated 5 out of 5 stars
Verified

Thank you for all the support and guidance in navigating the process. The representative, Michael and the whole team, explained everything very clearly through each step, making the process go so smoo... See more

Rated 5 out of 5 stars
Verified

I enjoyed the representative she was very nice , clear and respectful. She hooked me up with an amazing insurance that could change the outlook of my health. I am greatly appreciated of her. 💕

Rated 5 out of 5 stars
Verified

Richard made the process so easy and transparent. He answered my million questions without hesitation and made me feel as though my education was his top priority. He was punctual with our appts and... See more

Rated 5 out of 5 stars
Verified

Mario was extremely helpful, and knowledgeable. I have a hard time understanding things, and he explained everything really well, and was very kind while dealing with all my questions and confusion.

Rated 5 out of 5 stars
Verified

Larry was knowledgeable about the 2 different insurance plans I qualified for and gave me an incredible amount of information. I have a temporary one thru December 2025 and my permanent one will star... See more

Rated 5 out of 5 stars

SHELLEY WORRALL IS FANTASTIC!!. I have been trying to get some answers ( it's been WEEKS) I get Shelley on the phone (this time) and she got answers for me in less than half an hour!! My agent ( which... See more

Rated 5 out of 5 stars

Starr Evens Excellent service, looks out for her clients. Have been using her for over 5 years, could not ask for anyone better than her.

Rated 5 out of 5 stars
Verified

Karla Thornton was professional and efficient. She took the time to explain the options to me and was flexible with scheduling. I would highly recommend her assistance with others.

Rated 5 out of 5 stars
Verified

I made a call for an inquiry for ins. and was transferred to Rhonda Strem. She was very helpful and gave me wonderful service from beginning to end with my app.

Rated 5 out of 5 stars

Iaya was most helpful and patient. She was careful to clarify my concerns and answer all my questions.

Rated 5 out of 5 stars

Very very nice and very knowledgeable about each plan. I pray that every one who works here is just as nice as Reniya Thompson

Rated 5 out of 5 stars
Verified

Mark took my call. I worked for Amex 31 yrs. Large Corporate accounts, small business. I was a repersentive. Forture 500 companies. Mark is top notch customer service repressive. Business like however... See more

Rated 5 out of 5 stars
Verified

Aron was very helpful, patient, kind. He gave me great detail of the different plans available. He took his time to answer every question I had about the different plans. I was not expecting to encoun... See more

Rated 5 out of 5 stars
Verified

My agent was Jermaine Smith. He was informative about the healthcare products I was interested in. He was able to answer questions both verbally and provided relevant handouts. He summarized the dif... See more

Rated 5 out of 5 stars
Verified

Sam was amazing going thru the huge suite of options available for the first tome 65 year old entering Medicare!! He really helped us out. We were recommended to him from our Baird wealth manager so w... See more

Rated 5 out of 5 stars
Verified

I have nothing but praises for your organization! Ms McKenzie Ruel went above and beyond to assist me in the selection of the type of plan that I needed and that would assist me in the best manner. Sh... See more

Rated 5 out of 5 stars
Verified

My agent Brenda McNutt has helped me for the past 3 years. She is beyond exceptional and she has a knack for remembering details which is phenomenal. I would not go with another agent other than Brend... See more

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Company details

  1. #4 of 23 best companies in Health Insurance Agency

Written by the company

At ClearMatch, we’re experts in one thing: Medicare. We know it back to front, which means we also know it can be complicated, confusing, and overwhelming. That’s why we’re committed to “de-complexifying” it for customers across the country, one-by-one. We match each customer with the right plan at the right place to deliver better health and peace of mind. Our highly experienced agents pride themselves on treating our customers with deep expertise and genuine empathy, truly understanding the person beyond the plan. They take the time to really listen and get to know our customers, so we can tailor solutions for each of them, one at a time, every time. No wonder we continue to grow year after year, gaining and retaining loyal customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Agent Ariana Terranova was amazing

Agent Ariana Terranova was amazing, very informative, caring and compassionate. I felt i was in capable and professional hands. She's a asset to your company and should be in a leadership level. Thank you for hiring Ms. A. Terranova. She has 5 star qualities.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Most helpful & knowledgeable Reniya Thompson

Reniya Thompson was extremely helpful and knowledgeable about the insurance companies that I inquired about. She is both professional and personable in her ability. I greatly appreciate her help in finding a new medical and dental insurance for me during this sign up period.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Reniya was awesome!!!

Reniya was great awesome!! She was able to walk me thought the process of enrolling in a new plan. Without her help I could have not made this decision on my own. Reniya was patient, knowledgeable, respectful and went the extra mile to help me find a better plan to fit my needs. You need to give her a raise because she is a raw customer service agent that cares about the people that call in for help. Raniya was great to speak to

Thank you,

Raniya

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

“April Scow is Her Name”

April was just Wonderful, Professional and detailed oriented! What I like most about her was she didn’t leave without “Clear Matches”, which afforded you to make an intelligent decision, based on your personal needs! Thank you Clear Match for a wonderful experience!!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Clearmatch is awesome!

My agent is Erin Sharp and she is the most knowledgeable, thorough, and kind person out there. It doesn't matter how many questions you have or how long it takes she is there for you. She has been my agent for two years now and I won't speak to anyone else. Clearmatch you better hold onto her!! Kudos to you Miss Erin!!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Very very nice and very knowledgeable about each plan. I pray that every one who works here is just as nice as Reniya Thompson

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

When life gives you lemons, go to Clear Match

I never expected to be signing up for a Medicare Advantage plan at 38, but that's life for ya. I spoke to a very nice man for about two hours about a plan that seemed perfect, until we realized that I would be unable to see half of my fifteen specialists.

I ended up being transfered to another broker, a man named Shamayne Spencer. He was great. Like most Millennialals, I hate talking on the phone and it took Shamayne and I another two, two and a half hours to find the right plan and make sure all twenty medications and all fifteen specialists would be covered. He answered every question I had, squashed every worry I had, and we took a nice walk down memory lane, reminiscing about how great the nineties were.

10/10 just for the side conversations and laughs I needed yesterday. Both gentlemen need a promotion and a raise.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience by Iaya Bacot

I would like to recognize Iaya Bacot for being so courteous and helpful assisting us through the enrollment process for our new Medicare Advantage plan with Humana .Iaya is most definitely an asset to your company. She was able to answer all of our questions. I am so grateful to have Iaya as my agent.
Thank You. Mike Morgan

October 9, 2025
Unprompted review

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