Claragrey Hudsonvalley Reviews 11

This is a scam page. It is a front for a place that doesn’t exist. You may get your product and it may say that you can return it, but it cost more to ship it back than the product cost. And the product is crap. I can buy better shoes at Walmart

I don’t the think the dress I got is even the dress that was pictured . Ridiculously cheap looking and short , more like a long blouse . What was depicted as lace is just a stamped on print . Don’t be duped , don’t purchase .
Seems impossible to return

I ordered a dress from Clara & Grey. The dress I received was not as depicted in the photographs. I ordered a dress with an asymmetrical hem and lined. What I got was neither. The material was heavy not airy as shown and the finishing was poorly done. I have tried to contact them twice by email and they have yet to reply. I’d look somewhere else.

I have contacted this company more than four times for a return/refund. They simply will not respond. The dress looks nothing like what was pictured and it is way too big (and I ordered a small). The dresses material is thin and so cheap looking that I’m not sure I could even wash it without it falling apart. Very poor customer service. If I could give 0 stars I would! Buyer beware!

Cheap knock off of what was advertised. Cheap fabric, poor stitching and now they wont offer a refund because they've listed the garbage on sale.

Dress did not fit. You must email to request a return. They said they would send a different size. I again requested to return the dress. Cost for returning was estimated to be $20-$40 dollars as the company is actually in Asia, not Hudson Valley!

It's a SHAM. Don't waste your money.
I contacted the only email listed anywhere on the site within half an hour. The FAQ states that cancellations on orders must be made within an hour. They ignored this, then stated that the item I ordered was not in stock and offered a 15% refund and credit toward another item, which I declined, then upped it to 20% refund and another item.
This is a sham, I will also file a complaint with the BBB.
What's more, the exact same merchandise is listed under ANOTHER site, using similar tactics and has a two-female named fake storefront as well. DO NOT PURCHASE FROM THIS PLACE.

The dress I received looks nothing like what is represntated on the website. Totally different fabric. Of course everything is on sale - and sale items can not be returned - so therefore you are stuck with a worthless item. Fraud!!

If I could give it 0 stars I would. Total fake “store front” and story of two sisters. This is cheap Chinese merchandise which means crappy quality and misleading sizing. Then, even though it says all over its site, Returns Guaranteed, guess what, they won’t take returns if the items are on sale, which they apparently always are. A knit jumpsuit on sale for $50 was originally $239????? Really? And when it came (after 2 weeks) the pockets wouldn’t even stay in. They literally hung outside the jumpsuit. It was at least 1-2 sizes smaller than it should have been and the linen pants felt more like a med/Lg instead of the XXL I ordered. Do not buy from here!!

Total scam. Online photographs do not remotely represent actual product which is cheaply made and poor quality. Claims refund policy if not satisfied but choice was mailing product back to China which cost more than the dress or accepting 20% refund of $12.00. Disgraceful service. Reported to BBB.

The quality of the clothing is terrible, nothing like the photos and descriptions. The website states 100% money-back returns, but the fine print states that ONLY for merchandise that is not on sale. And guess what? Everything is on sale! There is no response from the company to any queries. I'll be reaching out to the BBB next.