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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They are particularly pleased with the superior quality of the items, often noting that the products look exactly like the photos and sometimes even better than expected. Consumers highlight the unique and feminine charm of the pieces, emphasizing the stylish designs and excellent craftsmanship. Many customers receive compliments when wearing Chicwish clothing, and they appreciate the wide variety of styles available. Consumers also appreciate the customer service, describing it as responsive, helpful, and quick to resolve issues. The support team is often commended for their prompt and professional communication, addressing questions and concerns efficiently. While some consumers have experienced issues with order and delivery, the customer service team generally ensures satisfaction by resolving problems swiftly, including offering refunds or replacements.

Based on these reviews

Rated 4 out of 5 stars
Verified

The site was easy enough to manuever. Some of the images could have been AI generated, however, what isn't AI created anymore. When trying to return items, I was given the option to keep my items and... See more

Rated 4 out of 5 stars

It started when I spotted the floral blossom dress. So pretty. While ordering it, I saw many other beautiful styles. I wore one of the skirts, "bow knot" (long midi length) skirt in champagne, to my... See more

Rated 4 out of 5 stars

I love the clothes from Chicwish. It stay’s beautiful for a very long time. Recently I ordered a lot of clothes in one time. Which resulted in paying customs twice because a lot of clothes came i... See more

Rated 4 out of 5 stars

Critical Balance - I remain pleased with the clothing—great Styles and Combinations. The quality is good. The customer service can seem daunting and long-winded; however, if you are persistent and det... See more

Rated 5 out of 5 stars

The pink corset top is lovely and eye-catching, and works best for semi-formal events or nights out. Just be careful with sizing, as I find the sizing runs big, so size down in many casey. I’m happy w... See more

Rated 5 out of 5 stars

I was very pleased in the response time I received from customer service. They responded quickly and were extremely helpful with my concern regarding my return. Being from Canada I was a bit worried... See more

Rated 5 out of 5 stars

I absolutely love this cardigan! It’s incredibly soft, warm, and cosy — perfect for chilly days. The style is so trendy yet timeless, and it has that beautiful hand-made look that makes it feel really... See more

Rated 5 out of 5 stars

I have been purchasing from ChicWish since this summer. The clothing is absolutely stunning and a great price. I’ve been happy with everything I’ve ordered but some highlights are the tulle skirts a... See more

Rated 5 out of 5 stars

Love Chicwish! Their pieces are beautifully designed, powerfully feminine and of great quality. I always receive compliments. Having ordered from them for a few years now, delivery is fast and custome... See more

Rated 5 out of 5 stars

Recently I ordered a skirt and shirt for fall. Both arrived larger than I expected. MY FAULT! 3 years ago I lost 50 pounds and I still struggle with sizes! LOL I contacted Customer Service and the... See more

Rated 5 out of 5 stars

Hello, I received excellent communication with Fanya from ChicWish customer service, I had a query which was answered very quickly. The item I ordered and I have ordered before, was, beautifully made... See more

Rated 5 out of 5 stars

I am genuinely blown away by the quality of this lace-inserted skirt from ChicWish. I own several high-end skirts in the $300–$500 range, and this one surpasses many of them in both craftsmanship... See more

Rated 5 out of 5 stars

I recently purchased the Purple Sequin Elbow-Sleeve Mesh Spliced Gown and it is absolutely stunning. It is more beautiful in person. The quality is fantastic and the price is unbeatable. I looked f... See more

Rated 5 out of 5 stars

to all staff at chicWish thank you for advice and handling customer with respect and upto date information beautiful dresses super cool cardigans what i love is advice style it like this easy... See more

Rated 5 out of 5 stars

The clothes are lovely (I have been happy with the quality and price) and the Customer service is fantastic! Anytime I have a question customer service responds in less than 24 hours. Most recentl... See more

Rated 5 out of 5 stars

I recently placed my first order with ChicWish, and I couldn’t be happier with what I got. The clothes look exactly like the pictures and the quality is even better than I expected. I’ve already recei... See more

Rated 5 out of 5 stars

Took a long time to receive the items as they had to restock them… however was so happy with the items when they did come, higher quality than I was expecting and very flattering…I’m impressed, it wa... See more

Rated 5 out of 5 stars

I got the bohemian print elbow sleeve dress. It exceeded my expectations. The colors are vibrant and beautiful; the material is lush and has some embroidery. It is even lined. I followed the guideline... See more

Rated 5 out of 5 stars

Bought two items. Both were stunning however one did not suit my skin complexion. Kept the one and they were really helpful regarding the return of the 2nd item( very speedy in replying with the ema... See more

Rated 5 out of 5 stars
Verified

My package got sent back to the US because bpost in my country made a mistake. Chicwish's customer service (Albee) took care of my worried questions and when my package was still on the way back, the... See more

Rated 5 out of 5 stars

Such a beautiful and well made dress and I receive compliments each time that I wear it. I originally ordered this dress in the red and white print and liked it so well that I ordered the dress in th... See more

Rated 5 out of 5 stars

The clothing is unique and beautiful. Sizing chart is a little off. Many items run a bit small. But they are glady going to refund me for the items I'm returning.

Rated 5 out of 5 stars

I took a chance and placed an order (have been burned by using FB before). I'm glad I did! I absolutely loved my top and skirt. The quality of materials are top notch, the fit is perfect and the price... See more

Rated 5 out of 5 stars

I bought two items. I received so many compliments for this outfit. It fit me perfectly. Any concerns I had along the way, Chicwish were so helpful. I would thoroughly recommend Chicwish. All items ar... See more

Rated 5 out of 5 stars

I loved the halloween skirt, great quality. I returned an item and the support team was awesome, very responsive and customer-focused.

Rated 5 out of 5 stars

My favorite website! Love their dresses. Always the best fit and quality! Easy returns and fast delivery. The best customer service support responds within a day.

Rated 5 out of 5 stars

I have ordered several items and love them all! The quality is always great. I would definitely recommend them and will be ordering more

Rated 5 out of 5 stars

Made order and when part of order came but not the last item, I emailed chicwish and same day they confirmed the package was sent in two. The items delivered were of quality and fit well. I’ll be sh... See more

Rated 5 out of 5 stars

I had to switch sizes on a jumper past the typical timeframe from when order was placed, and the customer service was exceptional! Prompt, courteous and easy for me.

Rated 5 out of 5 stars

This is my 3rd purchase from Chicwish.I bought one blue knit tank top and a pleated maxi dress.The top is really cute and a great way to add a bit of style to my previously purchased skirt from chicwi... See more

Rated 5 out of 5 stars

Ordered two tops. Both are beautiful. The quality is definitely there. I kept one of them, the other one just fit a little on the small side. Overall, great I will order from this site again.

Rated 5 out of 5 stars

The wide variety of styles, holiday and seasonal outfits draw me to Chicwish, but the great customer service when it is needed is what kept me coming back. I'm sometimes hesitant to order online in ca... See more

Rated 5 out of 5 stars

Chicwish offers wonderful clothes of high quality and comfort. I've been ordering from their website for years now, and have never been disappointed. Their customer service is very good too; swift r... See more

Rated 5 out of 5 stars

I ordered the Golden Hour Peony Metallic Jacquard A-Line Maxi Skirt. I purchased multiple items for future occasions. This skirt has elegant embroidery. It’s floor length for me so take that into a... See more

Rated 4 out of 5 stars

Ordered the Ebullient Blue Flower Print Maxi Dress and love it. This is my third item from ChicWish. The communication about status could be better but am satisfied with items. I will order again.

Rated 5 out of 5 stars

This is my second purchase from Chicwish and once again, it did not disappoint. The product arrived EXACTLY how it looks on the website and the measurements fit me to a “T”! I love the quality of t... See more

Rated 5 out of 5 stars

Communication is very speedy - they helped me to resolve a sizing issue right away. Unfortunately I didn't end up keeping the jumpsuit as the second one I ordered was still too small and I needed it... See more

Rated 5 out of 5 stars

I’ve had a great experience shopping with Chicwish! The pieces I ordered were exactly as described—stylish, well-made, and true to size. Each item had a unique, feminine charm that I absolutely lov... See more

Rated 5 out of 5 stars

These days it's not easy to order online from new companies. One can't be sure if they're trustworthy (I never received the shawls I ordered as gifts last Christmas and the 'receipt' was all in Chines... See more

Rated 5 out of 5 stars
Verified

I’ve been ordering pieces for over two years now, from summer, fall staples to formal looks. To be honest, I almost wanted to return these last two because they weren’t really my “comfort style.”... See more

Rated 5 out of 5 stars

The pieces I've ordered from Chicwish are beautiful. The return process is not as quick as some retailers, but their customer service team is responsive and I plan on ordering from this site again!

Rated 5 out of 5 stars

Customer Support is always very quick to reply and resolve any issue with shipping, or product questions. Also, when you do a return for store credit, they post your credit within 1-2 days of receivin... See more

Rated 5 out of 5 stars
Verified

The services provided have been excellent, and the merchandise has always arrived on time. Any questions I’ve had regarding product support were addressed promptly and efficiently. The clothing qualit... See more

Rated 5 out of 5 stars

I've been a Chicwish customer for two years now and I order regularly. I'm never disappointed by the quality of the products and accessories. Even if the delivery in several different packages is a li... See more

Rated 5 out of 5 stars

I initially received the wrong items, which were completely different from what I had ordered. I contacted the company via email, and they responded quickly and professionally. They promptly arranged... See more

Rated 5 out of 5 stars
Verified

It was my first time ordering with chicwish and I had a great experience!! At first I was scared it was a scam because the prices were so great and the clothing looked so beautiful - I decided to try... See more

Rated 5 out of 5 stars
Verified

I got a few outfits from Chicwish and I’m really happy with them. The quality is great and they look just like the photos. Customer service was super responsive and made my return really easy. Definit... See more

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Company details

  1. Shopping & Fashion

About ChicWish

Written by the company

Chicwish traces its beginnings back to the original idea: wish to cater the young generation with a distinct sense of chic style, while keeping with our great quality and affordability.

We appreciate vintage-inspired and handmade collections, while establishing our online store as a mecca for those who with an eye for fun fashion.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 41% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

great quality items

great variety of fashion choices with great quality of items. i do hope they get to have more options for petite sizes in the future 😅

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning Dress

So glad I ordered from Chicwish the dress is stunning, fits perfect (sizing is spot on). Will certainly be ordering from them again.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

The website is easy to navigate

The website is easy to navigate, making the shopping experience smooth and enjoyable. The clothing stands out with its unique, original style, and the materials feel high-quality and comfortable. Delivery was quick and efficient. Overall, I’m a very satisfied customer!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience. Lovely item of clothing ordered for my wedding. I waited a while but there is an option for faster delivery. I also emailed to change the size I had ordered which was changed prior to dispatch. Excellent communication and quality.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality for cost and good customer service

Ive made several purchases and the sizing and quality has been consistent with what is on the site. Its great quality for the price.

Auspost lost one of my parcels worth $250 and I was sure Id have a fight on my hands, but after a few emails explaining and showing Id lodged a report with Auspost I got a full refund within days.

Shipping can take a little longer than predicted but its worth the wait.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service when its needed

The wide variety of styles, holiday and seasonal outfits draw me to Chicwish, but the great customer service when it is needed is what kept me coming back. I'm sometimes hesitant to order online in case the sizing isn't right, but I am grateful Chicwish made the return process easy to try out a different item. I always get compliments on what I wear from this company.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Five star customer service!

These days it's not easy to order online from new companies. One can't be sure if they're trustworthy (I never received the shawls I ordered as gifts last Christmas and the 'receipt' was all in Chinese, so no way to contact them - $$ gone!). I have now ordered from Chicwish several times and while they don't always have my size in the garments I like, what does fit me is always as advertised, fits nicely, and looks great. I get many compliments on their clothes. The surprising thing to me was their exceptional customer service! It's so rare to be able to communicate with a friendly human being and Chicwish is the exception. They follow up and find a way to help. I wish every transaction could be as satisfying and successful. Thank you for your great customer service. It makes everything sweeter!

September 10, 2025
Unprompted review
Rated 4 out of 5 stars
Verified

ChicWish site

The site was easy enough to manuever. Some of the images could have been AI generated, however, what isn't AI created anymore. When trying to return items, I was given the option to keep my items and get credit, which I understand, unfortunately there was no button that I could see to change my return to keep. The points awarded does not make clear if it was due to my purchase or keeping the items.

October 8, 2025
Rated 5 out of 5 stars

Great quality at an affordable price

My package came quickly and the products are of great quality without breaking the bank. Everything fit, which I feel is due to clear and accurate size charts. I've gotten lots of compliments, which allows me to give a shout-out to Chicwish. I plan to continue to buy from Chicwish and recommend them to all my friends.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional response time!

I was very pleased in the response time I received from customer service.
They responded quickly and were extremely helpful with my concern regarding my return. Being from Canada I was a bit worried with the response time but they were exceptional.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Worth the wait!

Took a long time to receive the items as they had to restock them… however was so happy with the items when they did come, higher quality than I was expecting and very flattering…I’m impressed, it was worth the wait!!

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Return costs on website are false, false information from customer service!

The company states you can return and pay $8 for return. This is NOT the case. They have a UK return address but after contacting them they told me they dont. Then told me to send back to USA which cost £38!!!! Now they are saying they have a UK return address after ive complained, which is a 20 minute drive from me.
Website and customer service saying two different things. I didnt expect free returns but I dont expect to be lied to and told different things and to spend that much on returns!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Communication is very speedy

Communication is very speedy - they helped me to resolve a sizing issue right away. Unfortunately I didn't end up keeping the jumpsuit as the second one I ordered was still too small and I needed it for an event . But it was very cute and I thought the price was reasonable. Customer service is top notch!

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Love the styles!

The clothing is unique and beautiful. Sizing chart is a little off. Many items run a bit small. But they are glady going to refund me for the items I'm returning.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

The pink corset top is lovely and flattering :)

The pink corset top is lovely and eye-catching, and works best for semi-formal events or nights out. Just be careful with sizing, as I find the sizing runs big, so size down in many casey. I’m happy with it and expect it to get plenty of use if I maintain it well.

October 3, 2025
Unprompted review

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