Chemco Pharmacy Reviews 26

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Really fast delivery.Second time ordering from this company and will again for sure.A lovely touch when i opened my order today a full size lip mask included for free and beautifully packaged such a n... See more

Rated 5 out of 5 stars

I am super impressed by the service that I have received from Chemco - I did see a previous negative review here and panicked - but there was no need as this company goes above and beyond and their pr... See more

Rated 1 out of 5 stars

Such bad service got the wrong order which is fine these things happen. What is really annoying are the broken promises from their customer service. Promised to arranged same day delivery and collect... See more

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3.7

Average

TrustScore 3.5 out of 5

26 reviews

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Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

I placed an order on 25th July to…

I placed an order on 25th July to arrive in 2/3 days. i received an email telling me there was a problem and order would be delayed by a further 3/4 day. Despot sending 2 further emails i have received no reply

July 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Such bad service got the wrong order …

Such bad service got the wrong order which is fine these things happen. What is really annoying are the broken promises from their customer service. Promised to arranged same day delivery and collection never happened. Then they confirmed dispatch of my replacement order 3 days later still no order. No response when I call or email asking for a tracking number. Never again

June 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Really fast delivery.Second time ordering from this company and will again for sure.A lovely touch when i opened my order today a full size lip mask included for free and beautifully packaged such a nice product thank you.Will definitely be using Chemco again.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

No updates whatsoever for 4 days

I expected this item before my birthday or at least on my birthday. Well, guess what? Theyre just giving me a disappointment! After my order was confirmed i never received any update if it's been shipped. I tried to track it through shop ( i have to download that app which is so inconvenient) it didn't work. tried tracking it again but finding the tracking page is like a needle in a haystacks, never found it. Be cautious in purchasing from this pharmacy.

Update: they refunded me after i emailed them for a refund.

February 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered 31st Dec

Ordered 31st Dec, no delivery by 14th Jan '25 , looks like order never shipped when tracked, eventually refund approved after two follow up emails, most of 3 weeks to get my money back. Very poor -Would not recommend.

January 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Oops, what have I done?

Here at Chemco Pharmacy, I found the product I was looking for at the best price. It said free delivery, although that didn't happen, but it still undercut the rest even with paid delivery. After I paid, I thought, "I don't know these guys; I better check the reviews." When I opened up Trust Pilot and saw a rather low-ish score, one comment in particular related to a long wait, I thought, "Oh no! What have I done?"
Well, I guess they must have just been unlucky because, less than 48 hours later, on a Saturday no less, the package arrived on my doorstep following a series of email, tracking updates from Chemco and DPD.
SO, thank you very much - all good, happy :)

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I have made a few purchases with chemo online and have always found them extraordinarily helpful and attentive parcels always on time. I would 100% recommend Chemco Pharmacy.

August 14, 2024
Unprompted review

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