Centric Fiber Reviews 294

Mr. Thao Nguyen ( technician for centric ) very profecional in his job. also In this time responding very efficiently. ( the Centric company).

The internet never worked and after that experience, I decided to stay with the internet service I have!

Horrible connection always doing maintenance. Forced to have this garbage company Supply my internet due to rental package.

Mr. Chadwick was awesome! He provided outstanding customer service with Centric Fiber.

Makenzie was amazing, and was able to answer all my questions for me! This has been the easiest part of my home buying/moving journey thus far, and am grateful for how helpful everyone has been thus far.

Makenzie Weaver Has EXCELLENT customer service!! She was very knowledgeable, patient and friendly. She was able to resolve all of my questions in a timely manner.

Very professional and experienced in his craft

We were having signal interference issues and Thao Nguyen was prompt to come out and remedy the issue. Was a huge help. Great service

Makenzie was FANTASTIC!!!!
5/5 stars all the way. She was so helpful and went ABOVE AND BEYOND to help my family. I am so grateful for all of her help. She took something that wasn’t her problem at all and she helped solve our problem!

I had the pleasure of speaking with Alex Pekar from Centric Fiber, and I can honestly say he went above and beyond. My issue started with emails being stuck in spam, and not only did Alex take the time to carefully explain the process to me, he also escalated the situation right away.

What really stood out is that without me even asking he asked the right questions that completely changed my experience. I was actually planning to switch providers because I felt the service was slow, but Alex identified the problem, improved my speed at no extra cost, and made sure I felt taken care of.

Because of his patience, knowledge, and professionalism, I decided to stay with Centric Fiber. Alex is a fantastic representation of the company and a true example of excellent customer service!
-Jodi

STAY AWAY FROM CENTRIC FIBER!!! They have outages about once a week and they are very difficult to get a hold of….its as if they don’t want to hear from you but they sure do want your money. I’ve had them for 2 years in Texas and they are by far the worst internet company I’ve ever dealt with. If you want spotty internet then go with Centric. They are the worst.

Jesse was amazing g give him a raise.

Very respectful friendly skilled worker rate him 10 stars

I could have given him 10 stars if it were possible. He understood our issues, and had us setup promptly. Very skilled and checked things out thoroughly. He took time to help us through the app and set up everything appropriately. Such a wonderful experience - the best we have had!!!! Thank you so much Carl!

Thao came in and installed our wifi super fast. He was very helpful and informational. Speeds are 975 mbps and loads super quick. We get good connection throughout the house and everything. So far so good!

Jonathan was super quick and very
Professional. Had my internet going in less than 5 minutes. Great service!!

Jonathan fixed my issue right away. Was having trouble connecting to new apartment WiFi. Had me fixed up in less than 5 minutes. Even confirmed that I was connected after.

Mike was awesome and went above & beyond explaining everything & more to know about Centric.

Staff are friendly and willing to work with you.

Appreciate Thao taking time from his off day just to help me install some equipment.