CellarVie Wines Reviews 248

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Buyer beware. Dodgy trading! Aside from the exorbitant delivery fee of $45, this isn’t express delivery either, closer to two weeks in fact,I finally receive my order and find that they have sent me a... See more

Rated 3 out of 5 stars
Verified

Disappointed in the range of wines, in that many of the mixed cases were advertised but unavailable. Wine appeared generally expensive, given a gift voucher for £100 but no cases below that value and... See more

Rated 3 out of 5 stars
Verified

The delivery was booked for Friday stayed in all day and alternative arrangements if not in. .At 5.20pm phoned to find out what the delay was. Told that due to accident delivery delayed until Monday... See more

Company replied

Rated 5 out of 5 stars
Verified

Cellarvie certainly know about customer service, as well as they know their wines. Excellent next day delivery and the wines come double boxed to avoid breakages which I found impressive. Easy to na... See more

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Company details

  1. Wine Store
  2. Liquor Store

Information provided by various external sources

Our motto is simple - Learn, Taste, Enjoy - and I trust that our small and dedicated team will not only aid you in your wine discovery, but also continue to meet the high standards we have set ourselves as a business by providing you with the very best level of service and quality from our carefully chosen portfolio.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

248 reviews

5-star
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1-star


Rated 1 out of 5 stars

Buyer beware

Buyer beware. Dodgy trading! Aside from the exorbitant delivery fee of $45, this isn’t express delivery either, closer to two weeks in fact,I finally receive my order and find that they have sent me a 2018 vintage when I specifically ordered a 2015. The 2015 is great which is why I bought a dozen. There was no advice to say that 2015 was not available instead they send what they decide is the next best thing??? If this is how they operate I would certainly be very wary of buying from this group as you may not receive what you have actually ordered.

March 26, 2021
Unprompted review
Rated 5 out of 5 stars
Verified

Great service

Very good website and wine was delivered to my doorstep in just over 24 hours, despite it being in Christmas week, top service and will definitely use again.

December 30, 2017
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, good delivery time. I had some queries about delivery which were answered in a timely way.

December 19, 2017
Unprompted review
Rated 5 out of 5 stars
Verified

10/10

Very quick, efficient delivery. Great value. *****

December 6, 2017
Unprompted review
Rated 4 out of 5 stars
Verified

Plastic in packaging my only gripe

Only deducting a star because of plastic used in the packaging - but at least it was inflatable rather than polystyrene. Everything else AOK. Sorry but I have to make this point to all suppliers. Please make Sir David Attenborough happy by reducing the threat to the oceans!

December 3, 2017
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent.

Had been unable to find the wine I wanted as a gift for my husband, luckily I was told about CellaVie and they not only had it in stock it was at a reasonable price with an excellent and promp delivery service. Have the website address in my diary as well as in my laptop as I will be visiting again soon.

November 29, 2017
Unprompted review
Rated 4 out of 5 stars
Verified

A few minutes with a computer and the …

A few minutes with a computer and the next day the cellar rejoices. Rare Vineyards has become our glass of an evening. Never been tempted by another since we met. My only caveat! I do wish you would cut the single bottle crap because it denies the risk, the anticipation and the delight when a good wine progresses well. If a shade under 5 stars was available, it would accurately describe CellarVie. The none too subtle hint therefore....would spend more on treats if more cases are available.

November 8, 2017
Unprompted review
CellarVie Wines logo

Reply from CellarVie Wines

Hi Brian. Thanks for the review. I think the single bottle issue is because we temporarily ran out of stock. More arrives tomorrow!

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