Carol’s Bouncy Castles Reviews 83

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's exceptional service, noting the smooth and easy booking process. Consumers highlight the wide selection of bouncy castles available and appreciate the clear and consistent communication provided throughout the entire experience. People also value the company's willingness to accommodate their specific needs, with reviewers frequently mentioning the helpful and friendly nature of the staff. The company is also commended for its reliability and professionalism. Reviewers appreciate the prompt and efficient setup and takedown of the equipment, as well as the cleanliness and quality of the bouncy castles. Consumers also highlight the team's punctuality and their commitment to providing a hassle-free experience. Many reviewers express their intention to use the company again in the future and recommend their services to others.

Based on these reviews

Rated 5 out of 5 stars

We have used Carol’s Bouncy Castles a handful of times and they have always been very friendly and efficient. Always on time and would answer any queries or questions asap. I highly recommend and we w... See more

Rated 5 out of 5 stars

Jason and his partner were absolutely amazing in arranging soft play and some decorations for our little one's first birthday. We had couple of parties set consecutive weekends and they even went out... See more

Rated 5 out of 5 stars

Easy to book, super efficient delivery and service and fab castles to choose from. I’ve been hiring from Carol’s for many years now! Thank you 🌟

Rated 5 out of 5 stars

Always a fantastic experience with carols bouncy castles. We have been using this company for over two years now, for all of our children’s birthday parties. Jason and his partner offer such brilliant... See more

Rated 5 out of 5 stars

Jason and his team have provided two brilliant bouncy castles for us in the past couple of years, and are always a pleasure to communicate with. We highly recommend their impeccable service :-)

Rated 5 out of 5 stars

Fantastic disco bouncy castle, kids absolutely loved it. team super efficient at getting it set up and packed away in time 👌🏻

Rated 5 out of 5 stars

We hired soft play and the disco bouncy castle for my son’s first birthday party! The bouncy castle came with a fantastic speaker, we had the party in a field and the volume was loud enough to fill th... See more

Rated 5 out of 5 stars

I've used Carol's Bouncy Castles for parties 3 times now. Jason has always been so pleasant to deal with, the team come when they say they will, explain everything incredbly well, and their price... See more

Rated 5 out of 5 stars

Highly recommend Carol’s Bouncy Castles. They were very reliable, professional, informative and friendly! The bouncy castle arrived on time, was assembled and cleaned when sorted. The team then ca... See more

Rated 5 out of 5 stars

Had a lovely experience booking with Carol’s bouncy castles. Had a worry about the castle not fitting in the garden but Jason was very reassuring and helpful. Arrived to set up and collect on time an... See more

Rated 5 out of 5 stars

The team at Carol's bouncy castles are honestly amazing! Reliable and efficient. We've used them several times now and couldn't rate them any higher!!!

Rated 5 out of 5 stars

Thank you to the Carols bouncy castle team for making my little boys party so special! They were really helpful, professional and quick to respond to my many questions. Will definitely use again!!

Rated 5 out of 5 stars

I hired a slide and assault course for my family wedding on 24 August 2024. I cannot rate this company enough, communication was second to none, even agreeing to wait to see if weather cleared up rath... See more

Company replied

Rated 5 out of 5 stars

Fabulous company - from selecting our bouncy castle and booking it the process was so easy. They arrived to set up and went through everything we needed to know, collected at the agreed time and were... See more

Company replied

Rated 5 out of 5 stars

Carols Bouncy Castles were brilliant for my sons birthday party. Communication was excellent from start to finish. The team were friendly, trustworthy and reliable. I would definitely use them again a... See more

Rated 5 out of 5 stars

We hired a bouncy castle last minute and they were very accommodating. Messaged to say when they were dropping off and picking up. Brilliant service. Will recommend to friends and family.

Rated 5 out of 5 stars

This was the first time I have ever hired a bouncy castle. And this company made everything run smoothly. They arrived exactly the same time as ETA Given. Answers any questions I had regarding the... See more

Rated 5 out of 5 stars

This was the first time to use Carol’s Bouncy Castles. I must say, the communication was so easy and straightforward. The staff who came to put it all in place were great and the bouncy castle itself... See more

Rated 5 out of 5 stars

Saw the company at a recent event Having been let down by other suppliers this experience was great from start to finish Communication spot on and Jason was brilliant Highly recommended

Rated 5 out of 5 stars

Excellent bouncy castle service - easy to order and turned up exactly on time and promptly once party finished! Highly recommend!

Rated 5 out of 5 stars

Great service! Very friendly and professional. Arrived on time, ensured all was clean. Very helpful with any questions in the booking process too. Would definitely recommend them.

Company replied

Rated 5 out of 5 stars

Received excellent service from carols bouncy castles! Very easy booking and great communication! Very helpful friendly people and castle was perfect for our party.

Company replied

Rated 5 out of 5 stars

Thank you for helping to make our event so special. We used Carol's Bouncey Castles at our BBQ/Firework Celebration . The service and professionalism is to be commended; and I would recommend the Com... See more

Rated 5 out of 5 stars

The team at Carol’s Bouncy Castles arrived promptly at the venue (even before us!), set up the bouncy castle within what honestly felt like 5 minutes and collected within 10 minutes at the end of the... See more

Rated 5 out of 5 stars

Amazing service from start to finish. Everything went smoothly and was more than willing to accommodate to the size/space we had to work with. Such a lovely team and great value for money. Will de... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, very friendly and bouncy castle was set up and picked up easily. Would highly recommend.

Rated 5 out of 5 stars

Booking was super easy and so many options. . Fantastic communications from them as all time. I needed advice on what size was needed that would ft in the hall and for the size of the children . Promp... See more

Rated 5 out of 5 stars

Such a great service once again! We are a family with 3 girls, use these guys regularly and always so happy with there service! Would highly recommend! 😃👍

Rated 5 out of 5 stars

The best experience!!! Only place to choose, extremely friendly and helpful, An absolute joy to use!

Rated 5 out of 5 stars

Excellent in service i will hired again next time friendly staff and delivered on time well done team so happy for the service.

Rated 5 out of 5 stars

Arrived on time, really friendly & bouncy castle was exactly what I expected! Will definitely be booking again!!

Rated 5 out of 5 stars

Excellent service! So easy to deal with and the kids absolutely loved the castle! I have used them many times before and will continue to do so!

Rated 5 out of 5 stars

Booked Carol’s Bouncy Castles for my son’s birthday. It went down a treat with the kids. The service form the team was great. Will definitely recommend and book again. Thank you

Rated 5 out of 5 stars

Carol’s bouncy castle hire was excellent. Easy and quick booking process. On time and quick set up and tidy away. A wide selection of bouncy castle options. Very happy with the services. We will book... See more

Company replied

Rated 5 out of 5 stars

On time set up and collection, great communication and much fun had by the children on the bouncy castle, highly recommend

Rated 5 out of 5 stars

Lovely customer service from start to finish! Reliable and professional. Will be using again in the future.

Rated 5 out of 5 stars

Been using carols bouncy castle for a number of years now, won’t use anyone else, they are very friendly, great communication and happy to answer any questions I have

Rated 5 out of 5 stars

I first hired from them when I was 18 and came back for my 40th — they’ve been consistently excellent. I’ll definitely be booking again this summer. Highly recommended! Don’t wait too long though —... See more

Rated 5 out of 5 stars

Fab company to use. Would definitely recommend and will be using them again. Communication was great, all questions answered, and super helpful with having to change a few things around last minute.... See more

Rated 5 out of 5 stars

Carol's Bouncy Castles were fab! They arrived the day before to set up which was amazing. They had great communication and patience as well.

Rated 5 out of 5 stars

Fantastic! Excellent price, great communication. So easy! Had a great time, many memories made. Many thanks!!

Rated 5 out of 5 stars

We hired a bouncy castle last minute, they managed to fit us in and they provided a really good service. We will definitely be booking with them again.

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Company details

  1. Bouncy Castle Hire

Written by the company

Bouncy castle hire including delivery and set up within Hampshire, Surrey & Berkshire including FREE overnight hire. Open ALL year round and can accommodate for both outdoor and indoor hires. Offering an extensive variety of themes for both children and adults. Your No1 go to Bouncy castle / inflatable hire company


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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Rated 5 out of 5 stars

We have used Carol’s Bouncy Castles a…

We have used Carol’s Bouncy Castles a handful of times and they have always been very friendly and efficient. Always on time and would answer any queries or questions asap. I highly recommend and we will be using them again in future!

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant bouncy castles & service

Jason and his team have provided two brilliant bouncy castles for us in the past couple of years, and are always a pleasure to communicate with. We highly recommend their impeccable service :-)

September 13, 2025
Unprompted review
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Rated 5 out of 5 stars

This was the first time I have ever

This was the first time I have ever hired a bouncy castle. And this company made everything run smoothly. They arrived exactly the same time as ETA Given. Answers any questions I had regarding the size of the bouncy castle.


September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Always a fantastic experience

Always a fantastic experience with carols bouncy castles. We have been using this company for over two years now, for all of our children’s birthday parties. Jason and his partner offer such brilliant customer service from start to finish- super friendly, helpful and quick to answer any questions. Delivery and setup always on time. I couldn’t recommend this company more highly if you’re looking for a reliable, professional, and genuinely caring team.

August 30, 2025
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Rated 5 out of 5 stars

Carol's Bouncy Castle at its best

Jason and his partner were absolutely amazing in arranging soft play and some decorations for our little one's first birthday. We had couple of parties set consecutive weekends and they even went out of their way and spent all evening to re pump all the balloons of the decorations we reused for the 2nd party. They're really lovely people and highly recommend them! Will use them again for future events 👌🏽

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

I've used Carol's Bouncy Castles for…

I've used Carol's Bouncy Castles for parties 3 times now.

Jason has always been so pleasant to deal with, the team come when they say they will, explain everything incredbly well, and their prices are incedibly reasonable. The kids ALWAYS love a bouncy castle and I'd always go back to Carol's when I need one.

Thanks!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for helping to make our event…

Thank you for helping to make our event so special. We used Carol's Bouncey Castles at our BBQ/Firework Celebration .
The service and professionalism is to be commended; and I would recommend the Company to anyone requiring this service.

August 2, 2025
Unprompted review
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Rated 5 out of 5 stars

We hired soft play and the disco bouncy…

We hired soft play and the disco bouncy castle for my son’s first birthday party! The bouncy castle came with a fantastic speaker, we had the party in a field and the volume was loud enough to fill the field. We had a great experience from start to finish. Quick responding, helpful and friendly, quick and easy set up, clean and safe, great price and I could go on.. the children had so much fun all day and my son absolutely loved the soft play and had a little bounce on the castle before everyone arrived he loved it! We 100% recommend and will definitely being using Carols bouncy castle again in the future!

July 26, 2025
Unprompted review

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