The Care Professional Academy Reviews 4

Such an easy process. I called up with a query regarding my certificates. I was put through to the right member of staff straight away. The knowledge the team had on the course I was enquiring about was fab and they made everything easy to understand. Their staff are always friendly and happy to help. The training passport is such a great way of keeping up to date with my training. Its made my personal development so much easier to maintain!

I have been connecting with HCPS through work and find them to be incredibly professional and most notably - super inclusive and friendly, and just brilliantly collegiate every time I ask them for help!

I worked with The Care Professional Academy when I procured their service across Peterborough and Cambridgeshire. The team were incredibly professional and went above and beyond to: present to senior leaders; customise the product to meet our needs; promote to staff and our care providers; and provide the measures of outcomes we needed. They are one of the most professional teams I have worked with, nothing was too much trouble and it was all done with a smile! In terms of benefits of the service to care staff the service is invaluable. It provides: improves the take-up of professional training; improves the recruitment process with portable training records; helps retention of staff; and effectively provides a staff benefit scheme through training incentives.

Outstanding Training and Support
At By Your Side, we’ve had the pleasure of working with The Care Professionals Academy at HCPA and cannot recommend them highly enough. Their training is well-structured, engaging, and directly relevant to the care sector, ensuring our team are equipped with the knowledge and confidence to deliver the very best care.
The staff rewards and portal are brilliant – they not only motivate and recognise our team but also make compliance so much easier for us as an employer. Having everything so accessible and streamlined has taken away much of the stress that often comes with managing training and compliance.
The Academy’s support goes beyond just training – they genuinely understand the challenges providers face and offer practical solutions that make a real difference. The quality of resources, the professionalism of the trainers, and the responsiveness of the team are consistently excellent.
We are grateful for their role in supporting our continued development as a service, and we look forward to building on this relationship in the future.
– By Your Side