The Care Professional Academy Reviews 4

TrustScore 4 out of 5

4.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details

  1. Career and Education Provider
  2. Career Guidance Service
  3. Home Health Care Service
  4. Aged Care
  5. Students Support Association

Written by the company

The Care Professional Academy is a dedicated membership platform created to support, recognise, and celebrate everyone working in social care. We exist to raise the profile of care professionals, ensuring they receive the recognition, resources, and opportunities they deserve. Our Academy provides members with access to exclusive training, professional development tools, and a wide range of discounts and rewards that make a real difference to everyday life. From accredited learning modules and wellbeing resources, to career support and practical guidance, we’re here to empower care professionals to thrive both personally and professionally. By joining, members become part of a growing community of passionate individuals who share the same commitment to delivering outstanding care. We work in partnership with care providers, local authorities, and sector leaders to strengthen standards and showcase the vital role care professionals play across the UK. Whether someone is just starting their career in care, or has been making a difference for many years, The Care Professional Academy is here to provide recognition, encouragement, and ongoing support. Above all, our mission is to ensure that those who care for others are properly valued, celebrated, and equipped to succeed.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Such an easy process

Such an easy process. I called up with a query regarding my certificates. I was put through to the right member of staff straight away. The knowledge the team had on the course I was enquiring about was fab and they made everything easy to understand. Their staff are always friendly and happy to help. The training passport is such a great way of keeping up to date with my training. Its made my personal development so much easier to maintain!

September 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Procurement of The Care Professional Academy

I worked with The Care Professional Academy when I procured their service across Peterborough and Cambridgeshire. The team were incredibly professional and went above and beyond to: present to senior leaders; customise the product to meet our needs; promote to staff and our care providers; and provide the measures of outcomes we needed. They are one of the most professional teams I have worked with, nothing was too much trouble and it was all done with a smile! In terms of benefits of the service to care staff the service is invaluable. It provides: improves the take-up of professional training; improves the recruitment process with portable training records; helps retention of staff; and effectively provides a staff benefit scheme through training incentives.

September 30, 2024
Unprompted review
The Care Professional Academy logo

Reply from The Care Professional Academy

Dear Wendy,

Thank you so much for your generous 5-star review. We’re truly grateful for your kind words and support.

It was a pleasure working with you on the procurement and rollout of The Care Professional Academy across Peterborough and Cambridgeshire. We really valued the opportunity to collaborate closely with you and tailor the Academy to meet the region’s specific needs. Your recognition of our team’s professionalism and flexibility means a great deal to us. We’re proud to work with people who share our commitment to supporting care staff and providers.

We’re especially pleased to hear that the Academy is already making a meaningful impact in improving training take-up, supporting recruitment and retention, and delivering added value through incentives. That’s exactly what we aim for, and your feedback is both motivating and appreciated.

Thank you again. We’re excited to keep building on this work together with your colleagues.

With warmest wishes,
All of us at The Care Professional Academy

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐Outstanding Training and Support

Outstanding Training and Support
At By Your Side, we’ve had the pleasure of working with The Care Professionals Academy at HCPA and cannot recommend them highly enough. Their training is well-structured, engaging, and directly relevant to the care sector, ensuring our team are equipped with the knowledge and confidence to deliver the very best care.
The staff rewards and portal are brilliant – they not only motivate and recognise our team but also make compliance so much easier for us as an employer. Having everything so accessible and streamlined has taken away much of the stress that often comes with managing training and compliance.
The Academy’s support goes beyond just training – they genuinely understand the challenges providers face and offer practical solutions that make a real difference. The quality of resources, the professionalism of the trainers, and the responsiveness of the team are consistently excellent.
We are grateful for their role in supporting our continued development as a service, and we look forward to building on this relationship in the future.
– By Your Side

August 28, 2025
Unprompted review
The Care Professional Academy logo

Reply from The Care Professional Academy

Dear By Your Side,

Thank you so much for your thoughtful and generous review. We’re absolutely delighted to hear how much you and your team have valued the training, resources, and support from The Care Professional Academy.

It’s incredibly rewarding to know that our work is having such a positive impact on both your team’s confidence and your service’s ongoing development. We’re especially pleased to hear the staff rewards and portal have made compliance smoother and helped recognise your team’s hard work: That’s exactly what we aim for.

Working with providers like By Your Side, who are so committed to excellence in care, is a real privilege. We’re proud to be part of your journey and very much look forward to continuing to support you as your service grows!

With warmest thanks,
All of us at The Care Professional Academy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look