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Cadeaubon.nl Reviews 26,950

TrustScore 4 out of 5

4.1

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the ease and speed of redeeming vouchers, highlighting the intuitive interface and quick delivery of codes, often within minutes. Consumers also value the wide selection of gift card options available and the convenience of using the service, especially for digital cards. People consider the platform trustworthy and safe, with many praising the simple process for both buying and exchanging cards. However, some reviewers found the website confusing, particularly when searching for specific shops or navigating the extensive list of companies. A few users experienced issues with the exchange process, finding it too complicated, while others noted the lack of English instructions. Some consumers reported errors when using the website on their phones. Despite these concerns, many customers received effective responses to their issues, often delivered by friendly agents.

Based on these reviews

Rated 4 out of 5 stars
Verified

I have claimed the gift card without problem. Only downside was not to be informed before completing the redeeming that my coupon will be sent as split in two. So I was scared for a minute that I won’... See more

Rated 4 out of 5 stars
Verified

The webiste was easy to navigate and my chosen gift voucher was active and ready to use within minutes.

Company replied

Rated 4 out of 5 stars
Verified

It was fast to convert to gift card but was also complicated because were no English instructions

Company replied

Rated 4 out of 5 stars
Verified

I did receive an effective response to my issue. However, the waiting time was a bit lengthy.

Rated 5 out of 5 stars
Verified

Great experience with Cadeaubon.nl! Super easy to order, lots of gift card options, and delivery was instant. Safe, fast, and very convenient - highly recommend!

Company replied

Rated 5 out of 5 stars
Verified

I ordered a voucher, but I didn't receive it. I contacted the support twice, and I still received no response. Update: The issue is solved. Thanks to a very friendly agent. The voucher was deliv... See more

Company replied

Rated 3 out of 5 stars
Verified

The cadeaubon system is great, easy to work with and no hassle. Despite a reasonable list of companies we can use the bon, it needs to get a greater choice, the choice reduces quite fast when using f... See more

Rated 3 out of 5 stars
Verified

There was no way to search for potential giftcards. I had to look through a list and continuously click to see more options. The end result worked fine, but the user experience was slow and frustratin... See more

Rated 5 out of 5 stars
Verified

This was my first time using cadeaubon.nl. I bought it through Scoupy. The process there was smooth. But once in the website of cadeaubon, I got a bit confused; where to find the shop I wanted. It was... See more

Rated 3 out of 5 stars
Verified

I tried several times to exchange my cadeau in your website using my phone and always got an error. It worked out once I used my laptop.

Company replied

Rated 5 out of 5 stars
Verified

Easy process and many options to convert the card. I could use it even when back to Italy for 2 brands which have stores in different countries

Company replied

Rated 3 out of 5 stars
Verified

There's no way to search for a specific store in the web page. You need to visually scan through all of them, or using the "category" filters that don't help much.

Rated 5 out of 5 stars
Verified

It was super good and easy to change the voucher that I want, and very safe so you don’t need to worry that you might lose your money because of terrible internet connection.

Rated 5 out of 5 stars
Verified

The process for picking a gift was very smooth and helpfull, thank you. The filter option might be improved for better search experience ..

Rated 5 out of 5 stars
Verified

I ordered a digital card, which I should normally have received by email, and I've been waiting for the digital card for 3 days.

Company replied

Rated 3 out of 5 stars
Verified

Didn’t say it was for a specific membership I thought it was for a giftcard Delivery fast and perfect tho

Company replied

Rated 5 out of 5 stars
Verified

Simple interface, great number of choices ranged from most popular to the least probable to be selected, fast response and delivery the ordered gift card (in my case digital).

Company replied

Rated 5 out of 5 stars
Verified

It is a good idea to receive gift card but if it was possible to use it with different shops, it would be perfect.

Rated 5 out of 5 stars
Verified

It was very easy and intuitive and a clean interface for redeeming a voucher. Also very quick - I must say!

Rated 5 out of 5 stars
Verified

It was a good experience because it was easy to redeem the code to my zalando account, keep going this way :)

Rated 5 out of 5 stars
Verified

Opt for an Adiddas voucher, digitally send via mail. Everthing works well

Rated 3 out of 5 stars
Verified

Too complicated to exchange the gift card and then again to exchange it to make it redeemable at the commerce

Rated 5 out of 5 stars
Verified

Super quick to change gift cards. I've used this company many times over the last 4 years. Would strongly recommend.

Company replied

Rated 5 out of 5 stars
Verified

Yess it was a good experience and it was nice 👍 doing business with you

Company replied

Rated 5 out of 5 stars
Verified

Easy to use once I figured out the system. The gifted amount can be split for different stores. Great system!

Company replied

Rated 3 out of 5 stars
Verified

All good except I didn't get the option to add a message to the gift card.

Company replied

Rated 5 out of 5 stars
Verified

The site was easy to use, and I enjoyed my robux, I got some revives in doors and some more and I'm happy! I didn't buy the card even I won it!

Rated 5 out of 5 stars
Verified

Such a nice gift to receive, I used it to buy a Le Creuset pan I was looking into for a while! Very happy!

Rated 4 out of 5 stars
Verified

Easy to redeem vouchers, which was fast and convenient via email

Rated 5 out of 5 stars
Verified

Having the opportunity to receive such offers was great, working with universities (which was my way of finding out about the company) was also a good way to get more recognition and expand their bran... See more

Rated 5 out of 5 stars
Verified

The description is that you’ll receive the cards in one hour via email. In reality it was in about 7 minutes! Great!

Rated 5 out of 5 stars
Verified

Very quick and easy service, it was every easy and quick to get the code through the website. I use it online at Zalando.

Rated 5 out of 5 stars
Verified

It was easy using the website and also fast, there were too many options.

Rated 4 out of 5 stars
Verified

The service is not bad, but it is quite confusing. It could have been made much simpler

Rated 5 out of 5 stars
Verified

Has a variety of shops you can choose one of them to have your own cadeau bon

Rated 5 out of 5 stars
Verified

Trustworthy and safe. Lots of choices too. We got it as the company gift for Christmas. Better than ever.

Rated 5 out of 5 stars
Verified

Buy easy. Exchange easy. Going shopping easy.

Company replied

We perform checks on reviews


Company details

  1. Gift Shop
  2. Corporate Gift Supplier

About Cadeaubon.nl

Written by the company

Een geschikte cadeaubon voor iedereen en elk moment. Kies uit meer dan 150 cadeaubonnen! Ook voor digitale cadeaubonnen ben je bij Cadeaubon.nl aan het juiste adres. Laat je verrassen door ons uitgebreide en veelzijdige aanbod!

☑ Keuze Cadeaukaarten
☑ Eten & Drinken
☑ Wellness & Beauty
☑ Wonen & Tuin
☑ Mode & Accessoires
☑ Muziek, Apps & Games
☑ Sportief
☑ Lezen & Ontspannen
☑ Wonen & Tuin
☑ (Online) shoppen
☑ Overnachten & Belevenissen
☑ Baby's & Kinderen
☑ Cultuur, Films & Uitjes

Op werkdagen Voor 17:00 uur besteld = dezelfde dag verstuurd. Bestel nu online!

Contact info

4.1

Great

TrustScore 4 out of 5

27K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Perfect job

May 18, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hi Dennis,

Geweldig om te horen dat alles perfect was!

Groetjes,
Atif
(verzonden via e-mail)

Rated 2 out of 5 stars
Verified

It's easy to purchase but can't be…

It's easy to purchase but can't be activated at all with the giftcard I bought for Play Station, the customer service also not easy to be reached, the whole experience is not smooth at all.

October 14, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Dear sir/madam,

Thank you for your review. It’s unfortunate to hear that you had difficulty reaching customer service, this should be very simple. 

If the cards are activated immediately upon purchase, there is nothing wrong with your card. If you experience any issues using the card, we recommend contacting PlayStation directly.

Enjoy your gift card!

Kind regards,
Shania
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

Easy and fast

Easy and fast . Perfect

June 6, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Beste meneer/mevrouw,

Bedankt voor je review. Fijn om te horen dat alles gemakkelijk en snel ging, perfect!

Veel plezier met je cadeaubon!

Met vriendelijke groet,
Shania
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

Perfect

Perfect! Perfect!

October 3, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hallo,

Wat een geweldige reactie, dank je wel! Super om te horen dat alles zo naar wens is verlopen. Daar doen we het voor!

Groetjes,
Atif
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

very easy to use

very easy to use, very good choice of products

October 2, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hello Natalia,

Great to hear that you found it so easy to use and appreciated the wide range of products!

Kind regards,
Atif
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

Bought for a colleague

Bought for a colleague, the e-voucher arrived promptly.

September 30, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hallo Paul,

Great to hear the e-voucher arrived promptly for your colleague! Thanks for sharing your feedback.

Kind regards,
Atif
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

Great experience with Cadeaubon.nl

Great experience with Cadeaubon.nl! Super easy to order, lots of gift card options, and delivery was instant. Safe, fast, and very convenient - highly recommend!

September 4, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hallo,

So glad to hear you had a great experience with Cadeaubon.nl! Thanks for highlighting the ease, variety, and fast delivery.

Groetjes,
Atif
(verzonden via e-mail)

Rated 1 out of 5 stars
Verified

I redeemed my card into a ICI gift card…

I redeemed my card into a ICI gift card (digitally) but I have not received any e-vouchers in last 4 days.

September 26, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hello,

Unusual that you still haven’t received the e-voucher after four days. From our side the conversion was completed and sent. Please email us your order number and the recipient’s email address so we can verify and resend the ICI e-gift card immediately. Have you also checked your spam and promotions folders

Kind regards,
Atif
(verzonden via e-mail)

Rated 4 out of 5 stars
Verified

Ordered cancelled

Had some issues, but now all resolved

September 4, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hello,

Great to hear everything is sorted out! We appreciate you updating your review. If there's anything else you need, feel free to reach out.

Kind regards,
Atif
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

All went well and exactly how it…

All went well and exactly how it supposed to.

July 29, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hallo Maarja,

Great to hear everything went smoothly and as expected! Thanks for sharing your feedback.

Groetjes,
Atif
(verzonden via e-mail)

Rated 1 out of 5 stars
Verified

Wrong activation of gift card – no proper solution

I received a Nationale Keuze Cadeaukaart as a gift and wanted to use it at ICI Paris XL. When I went to the store, the employee activated it incorrectly, and I was sent a Fashion & Beauty Gold card instead.

I never chose this option myself. When I contacted customer service, they admitted they understood the problem but said they “cannot do anything in the system” and only told me to send an email. So far, I still don’t have the correct gift card and cannot use it at ICI Paris XL as intended.

Very disappointing experience. A birthday gift turned into a lot of stress and no solution.

September 25, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hello,

That’s definitely an unfortunate experience, and I understand the frustration. In this case, the issue occurred during activation at the store — everything from our side was processed correctly. The incorrect card was created by the store employee, and unfortunately we can’t reverse that in our system. Hopefully the store can correct this quickly so you can still enjoy your gift as intended.

Kind regards,
Atif
(verzonden via e-mail)

Rated 4 out of 5 stars
Verified

Almost like real money.

Almost like real money.

Cash is king

September 21, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hallo Bart,

Great to hear that it felt almost like real money! Cash is definitely king indeed.

Groetjes,
Atif
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

Normal....

September 18, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hallo,

Fijn dat alles normaal is verlopen!

Groetjes,
Atif
(verzonden via e-mail)

Rated 4 out of 5 stars
Verified

Easy and convenient

Very easy and direct to use. Great offers!

September 17, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hello,

Glad to hear you found it very easy and straightforward to use! Great that you also enjoyed the offers.

Groetjes,
Atif
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

I ordered a voucher

I ordered a voucher, but I didn't receive it. I contacted the support twice, and I still received no response.

Update:

The issue is solved. Thanks to a very friendly agent. The voucher was delivered, but Gmail filtered it in a very strange way.

September 15, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Hello,

Thank you for updating your review! We’re glad to hear the issue was resolved and that our agent was able to assist you. Those email filters can be quite sneaky sometimes! Enjoy using your voucher.

Kind regards,
Atif
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

good service

good service

September 13, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Beste Monika,

Bedankt voor je review. Fijn om te horen dat je tevreden bent over onze service. Veel plezier met je cadeaubon!

Met vriendelijke groet,
Shania
(verzonden via e-mail)

Rated 5 out of 5 stars
Verified

top notch excellent

top notch excellent

September 11, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Beste meneer/mevrouw,

Bedankt voor je review! Geweldig om te horen dat je onze service top notch en excellent vindt. Veel plezier met je cadeaubon!

Met vriendelijke groet,
Shania
(verzonden via e-mail)

Rated 2 out of 5 stars
Verified

Very inconvenient coupon exchange…

Very inconvenient coupon exchange system.

January 17, 2025
Cadeaubon.nl logo

Reply from Cadeaubon.nl

Dear Anastasia,

Thank you for your review. We understand that our coupon exchange system can feel inconvenient at first. The system is designed this way to offer a wide range of options, so you can ultimately choose how to use your credit. If you find it difficult, you can always contact us — we’re happy to guide you step by step to make using your gift card as easy as possible.

Kind regards,
Shania
(verzonden via e-mail)

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