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Rated 5 out of 5 stars
Verified

Amazing, answered all questions. Bag was repainted and came out better than I could every have imagined!

Rated 5 out of 5 stars

I had been wanting to fix a gold chain for months but not knowing the industry I didn't want to take my sentimental piece just anywhere. By Vive saved the day. Their team radically transformed my jewe... See more

Rated 5 out of 5 stars

I was weary of parting with a ring passed down to me with sentimental value and put off getting it resized for years. After a friend of mine swore by By Vive I went for it and cannot be more pleased w... See more

Rated 4 out of 5 stars

To be honest, I debated whether or not to give this company a 5 star review. I decided to give four stars because they did suggest a change once they received my ring in person. HOWEVER, they called m... See more

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Company details

  1. Jewelry Repair Service
  2. Jewelry Appraiser
  3. Leather Cleaning Service
  4. Leather Repair Service

Written by the company

Luxury Aftercare for Fashion. At BY VIVE, we provide excellent online jewelry and handbag repair services. Our skilled artisans offer a range of services, from cleaning and appraising to plating and repairing your luxury jewelry. Whether your handbag needs a simple cleaning or a complex leather replacement, we'll bring it back to life. Trust our vetted artisans to provide exceptional service, anytime and anywhere. We handle all your repair needs from the comfort of your home. Secure transport and vetted services experts. Unparalleled care, facilitated by seamless customer service. You don’t compromise on your possessions, we don’t compromise on you. We are on a mission to empower the luxury market's journey to sustainability by restoring people's valuable and treasured goods for a lasting second life. Give your beloved jewelry and handbags the care they deserve with BY VIVE.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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Rated 5 out of 5 stars
Verified

Amazing

Amazing, answered all questions. Bag was repainted and came out better than I could every have imagined!

October 4, 2023
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Rated 5 out of 5 stars

vintage Chanel

I used By Vive for my Vintage Chanel and I’m more than happy with the outcome! Couldn’t be better done, thanks!!

July 20, 2023
Unprompted review
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Rated 5 out of 5 stars

IMPRESSED!!

I was weary of parting with a ring passed down to me with sentimental value and put off getting it resized for years. After a friend of mine swore by By Vive I went for it and cannot be more pleased with the service I received!! The process was timely and transparent and the ring fits absolutely perfectly. Absolutely recommend.

July 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Broke my favorite necklace wrestling…

Broke my favorite necklace wrestling around with a buddy and was freaking out but thankfully Rob was there to save the day! I got my necklace back in no time not mention back in one piece! One Very happy customer!

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great

Had a great experience with BY VIVE, they repaired one of my favorite purses for me, and it’s now good as new!! Will be using them again in the future!

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

One-of-a-kind aftercare service

If you're seeking a one-of-a-kind aftercare service that takes craftsmanship and dedication to the next level, look no further than this revolutionary brand. As a connoisseur of artisanal excellence, I was utterly delighted to discover the world's first online aftercare concierge that seamlessly connects clients with a network of verified artisans, each mastering a distinct skill while wholeheartedly committed to their craft.

July 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Thank you!

I wanted to take the opportunity here to thank the team for their excellent job of resizing my signet ring. This ring is significant to me and I am more than happy with the outcome.
Props also to the customer service for enduring my many questions.

June 3, 2023
Unprompted review

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