Amazing, answered all questions. Bag was repainted and came out better than I could every have imagined!
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I had been wanting to fix a gold chain for months but not knowing the industry I didn't want to take my sentimental piece just anywhere. By Vive saved the day. Their team radically transformed my jewe... See more
I was weary of parting with a ring passed down to me with sentimental value and put off getting it resized for years. After a friend of mine swore by By Vive I went for it and cannot be more pleased w... See more
To be honest, I debated whether or not to give this company a 5 star review. I decided to give four stars because they did suggest a change once they received my ring in person. HOWEVER, they called m... See more
Company details
Written by the company
Luxury Aftercare for Fashion. At BY VIVE, we provide excellent online jewelry and handbag repair services. Our skilled artisans offer a range of services, from cleaning and appraising to plating and repairing your luxury jewelry. Whether your handbag needs a simple cleaning or a complex leather replacement, we'll bring it back to life. Trust our vetted artisans to provide exceptional service, anytime and anywhere. We handle all your repair needs from the comfort of your home. Secure transport and vetted services experts. Unparalleled care, facilitated by seamless customer service. You don’t compromise on your possessions, we don’t compromise on you. We are on a mission to empower the luxury market's journey to sustainability by restoring people's valuable and treasured goods for a lasting second life. Give your beloved jewelry and handbags the care they deserve with BY VIVE.
Contact info
United States
- byvive.com
Amazing
Amazing, answered all questions. Bag was repainted and came out better than I could every have imagined!
Excellent custom service
Excellent custom service, friendly, concerned and helpful. Good communications and turn around for the repair was exceptional. exceptional
My go to place for handbag repairs!
Rob was courteous, professional and punctual with answering my questions. I sent my Chanel bag to ByVive and had it back within 10 days! The restoration was PERFECT! Very satisfied….10 stars!
vintage Chanel
I used By Vive for my Vintage Chanel and I’m more than happy with the outcome! Couldn’t be better done, thanks!!
Wonderful service and so convenient
Wonderful service and so convenient! Finally my ring has the right size and I can wear it every day
Great customer service!
Great customer service!! Finally I can wear my broken necklace again and it looks like new. Thank you Rob!
Excellent and fast customer service
Excellent and fast customer service! Quick jewelry repair. 10/10
Very fast jewelry repair
Very fast jewelry repair. And turned out great!
IMPRESSED!!
I was weary of parting with a ring passed down to me with sentimental value and put off getting it resized for years. After a friend of mine swore by By Vive I went for it and cannot be more pleased with the service I received!! The process was timely and transparent and the ring fits absolutely perfectly. Absolutely recommend.
Broke my favorite necklace wrestling…
Broke my favorite necklace wrestling around with a buddy and was freaking out but thankfully Rob was there to save the day! I got my necklace back in no time not mention back in one piece! One Very happy customer!
Great
Had a great experience with BY VIVE, they repaired one of my favorite purses for me, and it’s now good as new!! Will be using them again in the future!
Very fast jewelry repair
Very fast jewelry repair. Went great! 10/10 would and will recommend to friends and family.
One-of-a-kind aftercare service
If you're seeking a one-of-a-kind aftercare service that takes craftsmanship and dedication to the next level, look no further than this revolutionary brand. As a connoisseur of artisanal excellence, I was utterly delighted to discover the world's first online aftercare concierge that seamlessly connects clients with a network of verified artisans, each mastering a distinct skill while wholeheartedly committed to their craft.
Very fast jewelery repair
Very fast jewelery repair, everything was extremely smooth during the whole process.
Needed my necklace repaired and they…
Needed my necklace repaired and they had it fixed in no time! Highly recommend when your jewelry needs serviced
Quick n easy repair
Jewelry repairs were honestly the fastest I’ve experienced and very well done. Highly recommended!
Very fast jewelry repair and quality…
Very fast jewelry repair and quality customer service. Rob was a class act and made my experience extremely easy.
very fast jewelery repair went great
Very fast jewelry repair
Very fast jewelry repair. Everything went great!!
Thank you!
I wanted to take the opportunity here to thank the team for their excellent job of resizing my signet ring. This ring is significant to me and I am more than happy with the outcome.
Props also to the customer service for enduring my many questions.
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