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Rated 5 out of 5 stars
Verified

Excellent customer service. The original item I had ordered was about to be discontinued and the company got in touch straight away to inform me. The company then advised what item I would need and... See more

Company replied

Rated 5 out of 5 stars
Verified

Businessheadets had the best offer for the headphones I was looking for, and they delivered fuss free the day after I ordered. Also, Katie from the customer service was reallyl great and helpful in he... See more

Company replied

Rated 4 out of 5 stars
Verified

The headset case that I ordered wasn't in stock, but Katie kept me informed, and ultimately sent me the the case from a complete kit so that I didn't have to wait longer. Nice people to deal with!

Company replied

Rated 3 out of 5 stars
Verified

The resolution is mouth worse than I expected. Little better than the built in webcam on my PC. The mechanism by which it fits on the PC is also very weak.

Company replied

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Company details

  1. Telecommunications Equipment Supplier

Written by the company

Business headset specialists


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Exceptional communication, efficiency and pricing

Exceptional communication, efficiency and pricing. Creative and innovative solutions to international shipping. Will definitely work with Business headsets again. Special thanks to Katie.

March 30, 2025
Unprompted review
Business Headsets logo

Reply from Business Headsets

Many thanks for the review.

Rated 5 out of 5 stars

I ordered from Business headsets and…

I ordered from Business headsets and unfortunately the item was out of stock, Katie phoned me to discuss other options, she suggested a different model which was perfect and solved all the issues I was having with my current headset. It was also a far better price than what I originally ordered. The service was professional and I'd highly recommend this company.

March 17, 2025
Unprompted review
Business Headsets logo

Reply from Business Headsets

Thanks Charlie, happy to help.

Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service. The original item I had ordered was about to be discontinued and the company got in touch straight away to inform me. The company then advised what item I would need and arranged for an immediate delivery. I was also updated regarding the delivery. Would highly recommend

February 18, 2025
Business Headsets logo

Reply from Business Headsets

Thank you for the feedback, it's much appreciated

Rated 5 out of 5 stars
Verified

Exceptional Customer Service

Katie in Customer Services was amazing, so helpful. The product itself is very good quality. I would higly recommend it.

January 20, 2025
Business Headsets logo

Reply from Business Headsets

Thanks for taking the time to review us Patricia. Glad the headset is working well for you.

Rated 5 out of 5 stars
Verified

Great prices and top service

Businessheadets had the best offer for the headphones I was looking for, and they delivered fuss free the day after I ordered. Also, Katie from the customer service was reallyl great and helpful in helping me solve an issue with the promo.

November 28, 2024
Business Headsets logo

Reply from Business Headsets

Many thanks for the review!

Rated 5 out of 5 stars
Verified

Excellent Service

Excellent, speedy service, and the only place to carry stock of an item I required.

August 13, 2024
Business Headsets logo

Reply from Business Headsets

Thanks, glad we could help.

Rated 1 out of 5 stars
Verified

Poor quality units

Poor quality units. Refurbished, but not working properly.

August 15, 2024
Business Headsets logo

Reply from Business Headsets

Hi Mark, sorry to hear you've had issues. I will contact you directly to find out more about the problem to see if we can trouble shoot. If we can't resolve the issue we'd be happy to replace or refund. Kind regards Katie

Rated 5 out of 5 stars
Verified

As promised & fast

Very happy with the ordering process and customer support received. Headset working really well and already made a difference to my online work. Highly recommend this business

May 23, 2024
Business Headsets logo

Reply from Business Headsets

Many thanks Agnieszka

Rated 4 out of 5 stars
Verified

Good customer service

The headset case that I ordered wasn't in stock, but Katie kept me informed, and ultimately sent me the the case from a complete kit so that I didn't have to wait longer.
Nice people to deal with!

May 2, 2024
Business Headsets logo

Reply from Business Headsets

Morning Keith, thanks for taking the time to post the review. Glad we could help.

Rated 3 out of 5 stars
Verified

OK but not as good as it sounds by a mile!

The resolution is mouth worse than I expected. Little better than the built in webcam on my PC. The mechanism by which it fits on the PC is also very weak.

December 7, 2023
Business Headsets logo

Reply from Business Headsets

Dear Sue, thank you for the product review. Sorry to hear you weren't 100% happy with the webcam you purchased. If you would prefer to return the webcam or exchange it for a different model, please get in touch and we can assist. Thanks

Rated 1 out of 5 stars
Verified
Business Headsets logo

Reply from Business Headsets

Hi Les, we did in fact ship your order the day after it was placed (on Easter Monday bank holiday) so it should've been delivered Wednesday as all of our shipments are on a next day DPD service. I've checked with DPD and they advised there was a DPD shipment delay which delayed your delivery by 1 day. Apologies for this.

Rated 5 out of 5 stars
Verified

There was a problem with delivery (PDP)…

There was a problem with delivery (PDP) One phone call and the problem was sorted, good service and a good product, recommend.

June 24, 2022
Business Headsets logo

Reply from Business Headsets

Thanks Andy, glad we were able to solve the issue quickly for you.

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