Verified
The product is as described. Each packet comes with its own measuring cup. I would rather it a excellent but it is too sweet for my taste.Delivery took a while as there were two days when the depot wa... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Great experience, I have already bought twice with them and I believe they have high quality products! I will keep buying as long as i need!
Company replied
Verified
it would be great to have your service available in english language - and it's very missing now
Verified
The product is good. I usually go for the vegan, vanilla protein powder. It has a great flavor and texture. Unfortunately the prices keep rising. Since September last year the price has gone up from 3... See more
Company replied
Verified
Honestly, you can see the quality of the product, chia seed are good and also the whey protein is very clean and good, i only had one problem with the Isolated Pea protein powder, it taste REALLY DISG... See more
Company replied
Verified
Products are fine but they use DHL as a courier who do not even attempt to deliver to my address (they don’t even call me to check I am at home). My nearest DHL collection point is 30 minutes away so... See more
Company replied
Verified
Love the products but won’t be buying again because returns need to be sent to Poland and at your own expense and it’s almost as expensive as the purchase itself. Real shame! If you are selling in the... See more
Company replied
Verified
A slow delivery experience was made good a small gesture Been buying from this company for years and everyone can have a bag day but and they took care of it So I strongly recommend bit their prod... See more
Company replied
Verified
They can be the best in customer service on the market when they want And I am very happy that they are back on track again and I will strongly recommend their products and I will continue to be a l... See more
Company replied
Verified
I hate receiving spam after an online purchase asking for feedback. In any case, it is a nice product.
Company replied
Verified
Bulk provides good products for a very reasonable price. The information about the products is exhaustive and delivery doesn't take too long. Often there are discounts which make it more interesti... See more
Company replied
Verified
The quality of the product is fantastic. Packaging and communication re status of order is one of the best too. Couldn’t look beyond Bulk for our peanut butter!!!
Company replied
Verified
Love it! Awesome products! Absolute blessing to have bulk in my life!
Company replied
Verified
Good product for decent price Delivery sometimes quick and other times slow Have been using this company for the last 5 years and I can recommend them
Company replied
Verified
Excelent service every time and great products. I've ordered from bulk countless times before and will continue to do so as you great great products and very decent prices.
Verified
Super easy to order, always comes on time. And aside from not liking the taste of one hydrolite product (totally personal taste) I have always had a great experience.
Company replied
Verified
The products were easy to order. Packed well, delivered quickly. Loved my freebies! Highly recommend.
Company replied
Verified
Speedy delivery. Reliable service as always. And I love their quality and choice of supplements.
Company replied
Verified
Quick and secure delivery, very good quality, well priced, nice packaging.
Company replied
Verified
Great value, fast delivery
Company replied
Verified
Good quality products, products without sugars. Very fast delivery.
Company replied
Verified
Prompt delivery, product just as described. Thank you!
Company replied
Verified
Perfect again as before. Love the products and they are sent quickly and packaged well.
Company replied
Verified
Best products, the customer service is always the best!
Company replied
Verified
Great protein powder at reasonable price
Company replied
Verified
delivered on time in good condition
Company replied
Verified
Great flavours, not grainy or gritty. Dissolves well and tastes great!!
Company replied
Verified
Easy to use web site, quick delivery, good products!
Company replied
Verified
Happy, the products are delicious
Company replied
Verified
5 stars. All my supplements in one place
Company replied
Verified
Great product and it dissolves very easily!
Company replied
I tried the Vanilla one and the taste is simply disgusting
Company replied
Verified
A damn amazing product , just buy it , no need to search more
Company replied
Verified
great website and fast delivery.
Company replied
Verified
A very slow delivery
Company replied
Verified
FANTASTIC PRODUCT FAIR RATES GREAT DELIVERY EXCEPTIONAL BUSINESS CONGRATS FULLY RECOMMEMNDED
Company replied
Verified
Reliable, great taste, great value compared to market competitors
Company replied
Verified
Ordering is easy. Delivery is fast. Quality is excellent.
Company replied
Verified
Top quality, speedy delivery and an overall great experience!
Company replied
Verified
Gran producto
Company replied
Verified
Great product used it for many years.
Company replied
Verified
The best products
Company replied
Verified
Quick. Good product.
Company replied
Bulk is boss
Company replied
Verified
good, very good taste
Company replied
Verified
Really good product
Company replied
Verified
It works well
Company replied
4.0
Great
6K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
Verified
The best products
October 4, 2025
Reply from bulk.com/es
Hi Fred,
Thank you for choosing us and sharing your positive experience with others!
We're thrilled to hear that our product met your expectations.
Kind regards,
Simran
Customer Champion
Bulk™
Verified
Reply from bulk.com/es
Hi Abou,
Thank you for taking the time to leave a review. We are delighted to hear that our product met your expectations and that you had a positive experience with our company.
Our goal is to help you reach yours. Thank you so much for sharing your experience. This is great teamwork.
Jatin
Bulk™ Customer Support Champion
Worst delivery service ever
Worst delivery service ever
Did change to new date
Waited all morning, been here am here, in terrasse facing gate
They say tried to deliver
There is a reason why date has been changed, they accept, but do not even try to ring the Bell not make a Call to local Spanish telephone
This is not ok
October 22, 2025
Unprompted review
Reply from bulk.com/es
Hi Lone,
Thank you for taking the time to leave a review. We are really sorry to hear you have had a problem with our courier service. We know how frustrating it is when the service you are counting on doesn't live up to expectations. We try our best to get deliveries through efficiently and reliably, so sorry if that has not been your experience.
We've emailed you to discuss this issue, and we're on it, getting into the fine details to sort it out.
Your feedback really matters to us as we aim to enhance our delivery, and appreciate if you can allow us to rectify this.
Nikhil
Customer Champion
Bulk™
Terrible experience
Terrible experience. They send parcels to random collection points very far from your address, even when you pay for home delivery. Customer support refuses to help and keeps telling you to contact DHL yourself.
October 21, 2025
Unprompted review
Reply from bulk.com/es
Hi Patryk,
Thank you for taking the time to contact us with your comment.
We are really sorry to hear you have had a problem with our courier service. We know how frustrating it is when the service you are counting on doesn't live up to expectations. We try our best to get deliveries through efficiently and reliably, so sorry if that has not been your experience.
So, we've emailed you to discuss this issue, and we're on it, getting into the fine details to sort it out. Your feedback really matters to us as we aim to enhance our delivery, and appreciate if you can allow us to rectify this.
Simply reply to us on the email at your earliest convenience, and we'll take it from there.
Jatin
Bulk™ Customer Support Champion
Verified
Vegan not vegan
Vegan product which is not vegan. return cost on the client and without any facilitation
September 30, 2025
Reply from bulk.com/es
Hi Elena,
Thank you for taking the time to share your feedback.
We're ever so sorry that your experience didn’t meet expectations.
We've sent you an email so we can look into this in more detail and work towards putting things right.
Kind regards,
Leeza
Customer Champion
Bulk™
Verified
Reply from bulk.com/es
Hi Nicole,
This is great news. Thank you so much for your positive feedback. We hope to see you again soon.
Hope you have a great day.
Siddhjot
Customer Champion
Bulk™
Verified
I hate receiving spam after an online…
I hate receiving spam after an online purchase asking for feedback. In any case, it is a nice product.
September 24, 2025
Reply from bulk.com/es
Hi Jose,
Thank you for your review. We're happy to hear you're enjoying the product. We understand your frustration with unwanted communication and apologize for the inconvenience.
We'll be sure to review our feedback request process to ensure a better experience in the future.
Nikhil
Customer Champion
Bulk™
Verified
Worst shipping ever
Great prices, it's a shame that they just have shit shipping. I never got my package, got so tired of having to deal with DHL (the tracking said the package was in a pick-up point, it wasn't. They even admitted they didn't know where it was) that I requested a refund after being being hassled for weeks. Keep shipping with them, it's a great way to keep clients away
September 22, 2025
Reply from bulk.com/es
Hola Javier,
Gracias por compartir tu experiencia con nosotros en Trustpilot.
Agradecemos mucho tus comentarios y hemos tomado nota de tus inquietudes sobre los problemas con el envío.
Te deseamos un excelente día.
Yogesh
Campeón de Atención al Cliente de Bulk™
Verified
Good product, continually rising prices.
The product is good. I usually go for the vegan, vanilla protein powder. It has a great flavor and texture. Unfortunately the prices keep rising. Since September last year the price has gone up from 33 eur, to 39 eur, and then to 47 eur just last month for 2.5 kilos. They always say the price is discounted 60% or more, which is just a method to get people to buy, meanwhile the prices keep rising. It's misleading and dishonest. I will be looking elsewhere for protein powder.
September 17, 2025
Reply from bulk.com/es
Hi Danielle,
Thanks very much for your review.
We’re so sorry to hear we’ve let you down. We've sent you an email so we can discuss the issue further and find a way to make it right.
Hope you have a great day.
Kind regards,
Shuja
Customer Champion
Bulk™
Verified
Reply from bulk.com/es
Hi Peter,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Our goal is to help you reach yours. Thank you so much for sharing your experience. This is great teamwork.
Hope you have a great day.
Kind regards,
Aarti
Customer Champion
Bulk™
Verified
The product is as described
The product is as described. Each packet comes with its own measuring cup. I would rather it a excellent but it is too sweet for my taste.Delivery took a while as there were two days when the depot wasn't open. I drove to Alguena to collect it .
September 8, 2025
Reply from bulk.com/es
Hi Sigrid,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Our goal is to help you reach yours. Thank you so much for sharing your experience. This is great teamwork.
Regarding the product taste and delivery concern, we will share the feedback to our relevant team, so that we will work on it for the further improvement.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Neeraj
Customer Champion
Bulk™
Verified
Great experience
Great experience, I have already bought twice with them and I believe they have high quality products! I will keep buying as long as i need!
July 23, 2025
Reply from bulk.com/es
Hi,
Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.
Kind regards,
Puneet
Customer Champion
Bulk™
Verified
They can be the best in customer…
They can be the best in customer service on the market when they want
And I am very happy that they are back on track again and I will strongly recommend their products and I will continue to be a loyal customer
August 28, 2025
Reply from bulk.com/es
Hi Thomas,
That's great news! Our customer service team really came through for you. Thank you for leaving a review!
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
Verified
Great product used it for many years.
August 19, 2025
Reply from bulk.com/es
Hi Archie,
Thanks so much for taking the time to share your experience. This is just what we like to hear.
Kind regards,
Yogita
Customer Champion
Bulk™
Verified
Honestly
Honestly, you can see the quality of the product, chia seed are good and also the whey protein is very clean and good, i only had one problem with the Isolated Pea protein powder, it taste REALLY DISGUSTING OMG, it destroys every milkshake, every dessert, every food i made with it, but well... the product work as a protein source thats why i still rate with 5 stars.
August 4, 2025
Reply from bulk.com/es
Hi,
Thank you for taking the time to leave us your feedback on Trust Pilot.
I sincerely apologise for the inconvenience you have experienced regarding whey protein. I understand your situation and recognise how frustrating this has been for you.
It's great to hear that our product met your needs. Thank you for choosing us as your preferred source for quality products.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Shivani
Customer Champion
Bulk™
Verified
Reply from bulk.com/es
Hi Simona,
Thank you for taking the time to leave us your feedback on Trust Pilot.
We're thrilled to hear that our product met your expectations. Thank you for choosing us and sharing your positive experience with others!
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Neeraj
Customer Champion
Bulk™
Verified
Reply from bulk.com/es
Hi,
Thank you so much for leaving us a review!
We're super excited that you had a great experience with our awesome products.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Shivani
Customer Champion
Bulk™
Verified
Reply from bulk.com/es
Hi,
Thank you so much for leaving us a review!
We're super excited that you had a great experience with our awesome products.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Shivani
Customer Champion
Bulk™
Bulk deliver via DHL so don't use Bulk.
Bulk deliver via DHL from Germany, who lie about the predicted delivery dates, lie about you changing the delivery details when they fail to deliver, and then dump your parcels at a collection point, after lying that they tried to deliver to your house.
While Bulk use DHL, don't use Bulk.
BULK will contact you to "resolve the problems", but the reviews here show you they've been getting the same complaints about DHL for years, and they HAVE NOT resolved the issue, which is, DONT USE DHL IN SPAIN!
WHILE BULK USE DHL
DO NOT USE BULK
Bulk have so many people complaining about DHL that they cant identify trust pilot reviews despite the fact its got a DATE on it... Just how many failed and non-attempted delivery complaints are you getting a day!
As a company you are clearly aware of the DHL issues, the delays, the false tracking status updates, the fraudulent claims of delivery attempts and DHL dumping entire delivery rounds at collection points.
You make excuses for DHL, and despite years of bad reviews, you keep using them.
WHILE BULK USE DHL
DONT USE BULK.
July 9, 2025
Unprompted review
Reply from bulk.com/es
Hi Mas,
Thank you for your review, and we’re genuinely sorry to hear about the issues you’ve experienced with our courier service. We understand how disappointing it is when a delivery doesn’t go as expected.
Unfortunately, we are unable to find any order details based on the information you have provided. Therefore, if you could kindly fill out this form (https://help.bulk.com/hc/es/requests/new) with your order details, or alternatively update the review with your order number, and we'll be happy to look into this for you.
Hope you have a great day.
Yogesh
Bulk™ Customer Support Champion
Verified
It works well
June 9, 2025
Reply from bulk.com/es
Hi Matthias,
Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.
Our goal is to help you reach yours. Thank you so much for sharing your experience. This is great teamwork.
Jatin
Bulk™ Customer Support Champion
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