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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting that items arrive on time, are well-packaged, and in perfect condition. Consumers also appreciate the timely updates provided throughout the shipping process, which keeps them informed and reassured. Many reviewers emphasize the company's reliability, noting that they consistently deliver on their promises. People express high satisfaction with the customer service, describing it as unparalleled, top-notch, and excellent. Reviewers appreciate the company's responsiveness, helpfulness, and patience in addressing their questions and concerns. Consumers also highlight the affordability of the service, considering it to be good value for money. Overall, individuals highly recommend the company for its professionalism, efficiency, and commitment to customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

I had a great experience with Browny Logistics Company. They arrived right on time to collect, their staff are neat, professional, and very polite, unlike other companies I have used previously. I ju... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been shipping with this company over 4 years. They are reliable, honest and deliver services as promised. They are great in keeping the customer informed at every stage of shipment, excellent... See more

Company replied

Rated 5 out of 5 stars
Verified

I had a great experience with my package delivery. Customer service was amazing with regular updates on shipment. Estimated time for delivery was on point. My package was delivered right to my doorste... See more

Company replied

Rated 5 out of 5 stars

My experience with Brown logistic is exceptional. I will say they are the best out there. They make sure the items are handled with care, they are very approachable and very considerate. I have used... See more

Company replied

Rated 5 out of 5 stars
Verified

I received my things intact and on time. I am very satisfied with Browny Logistics services. 👌👌👌👌

Company replied

Rated 4 out of 5 stars
Verified

One of the experiences I would like to share is your proper storage of items right from collection to its final destination,I was in a hurry and forgot to seal some of my shower gel but I bet you none... See more

Company replied

Rated 5 out of 5 stars

Timely pick up and delivery! Top notch professionalism! Excellent customer service! Kept updated all through shipment! Competitively affordable service! In summary, best shipping company out ther... See more

Company replied

Rated 5 out of 5 stars

"I had an amazing experience with this company! Their customer service was top-notch, my things arrived on time and intact and ready for Easter. I recommend Brownt Logistics for your shipment. Thank y... See more

Company replied

Rated 5 out of 5 stars
Verified

Delivered with precision Can't fault you anywhere. Will definitely work with you again. Will be nice if they come to southwest of England.

Company replied

Rated 5 out of 5 stars
Verified

Items were delivered on time and undamaged, I bought my boxes from brownyLogistics and they were perfect. A lady and a gentleman picked up the items from my end, they were very nice and polite. It was... See more

Company replied

Rated 5 out of 5 stars
Verified

Timeliness & Dilligence from time of shipment to day of delivery. Customer service is top notch. Reliability is non negotiable with Browny. Give then a try today and thank me later. Browny! My ride o... See more

Company replied

Rated 5 out of 5 stars

My goods arrived on time for the Easter as they promised. My people are very happy and i will recommend them, because they are very patient with customers and ready to answer any questions withou... See more

Company replied

Rated 5 out of 5 stars
Verified

Everything was done correctly from start to finish. I cannot recommend Browny Logistics more srtongly. Thank you.

Company replied

Rated 5 out of 5 stars
Verified

Very Detail oriented. Excellent customer experience .They give you good value for money. When you think door to door from UK to Ghana ,think Browny Logistics.

Company replied

Rated 5 out of 5 stars
Verified

Delivery was on time and everything was in good condition

Company replied

Rated 5 out of 5 stars

I’ve been using Browny Logistics for a long time now, and I can confidently say they’ve never let me down. Their reliability, professionalism, and attention to detail are second to none. Every deliver... See more

Company replied

Rated 5 out of 5 stars
Verified

Browny logistics is my best bet for door to door shipping… Any day, anytime!

Company replied

Rated 5 out of 5 stars
Verified

The items got to its location on time and with no complaints. Browny logistics is great, they keep you updated on the status of your items The experience was great.My first time of sending goods ho... See more

Company replied

Rated 5 out of 5 stars

Browny Logistics for life!!! Thank you for your kind heart and excellent service. I received all my products successfully and in good shape

Company replied

Rated 5 out of 5 stars
Verified

Box arrived intact and delivered to my family with no concerns 👌 Effective online booking system which makes your life easy

Company replied

Rated 5 out of 5 stars

They are the best when it comes to shipping I have been using them for the past 5 years now and have never regretted at all. THIS IS A VERY GOOD SHIPPING COMPANY You can Trust.

Company replied

Rated 5 out of 5 stars
Verified

Am so happy because my goods got to my family safe and also intime. Am really appreciate your services. Weldone.

Company replied

Rated 5 out of 5 stars
Verified

It was my first time using Browny Logistics. I must say I am very impressed. I was informed at every stage on the process. Everything went well and I will definately recommend them.

Company replied

Rated 5 out of 5 stars
Verified

Excellent service, my shipment was delivered safely and right on time .Everything arrived in perfect condition Highly recommended

Company replied

Rated 5 out of 5 stars
Verified

Great customer service 👏. Items arrived intact at estimated time. Will be using service again soon and highly recommend.

Company replied

Rated 5 out of 5 stars
Verified

Browny Logistics is my top choice! Their customer service is exceptional, and they keep customers informed every step of the way. I highly recommend them for their reliability and professionalism."... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used Browny logistics for the last five years and they have been consistent with excellent services including packing and great costumer service.

Company replied

Rated 5 out of 5 stars
Verified

Patience served in all ways. Grateful for a dedicated team. 🥳🥳

Company replied

Rated 5 out of 5 stars

Items arrived earlier than I expected Items were very well packaged I received them in perfect condition And oooooh the unparalleled customer service is a plus Feedback whether positive or n... See more

Rated 4 out of 5 stars

They outdo themselves with each round of deliveries. I've used them 8 times already since May last year and they are top notch. Highly recommend to try them. Both teams in Ghana and UK offer great cus... See more

Rated 5 out of 5 stars

This is my first time using them. Great customer service. There was a hold up because of the new system implementation, but they gave me timely updates throughout Goods delivered in good condit... See more

Company replied

Rated 5 out of 5 stars

A friend recommended them to me. The service they provided me was excellent. All my goods arrived before the estimated time. When it reached Ghana, the delivery was super.

Company replied

Rated 5 out of 5 stars

BrownyLogistics it keeps getting better and bigger each time. I will always emphasize on the cost it's so affordable. What you waiting for😃

Company replied

Rated 5 out of 5 stars

With Browny logistics you sure to get good charges, your things are intact and the best of all is their customer service. They are the best

Company replied

Rated 5 out of 5 stars

As always,Browny logistics delivers on their promise. They are customer centred too. My go to any day. I highly recommend them.

Rated 5 out of 5 stars

Items were picked up and delivered on time as promised. Browny logistics are a reliable company to transact business with.

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Company details

  1. Freight Forwarding Service
  2. Container Service
  3. Courier and Delivery Service
  4. Logistics Service
  5. Moving and Storage Service
  6. Shipping Service

Written by the company

Browny Logistics is a family run business based in the South of United Kingdom (UK) providing door to door shipping services from the UK to Ghana. We also provide services to individuals living in Ghana wishing to purchase items here in the UK to be delivered to them in Ghana. We can provide details on request. At Browny Logistics, we strive to ensure that each package collected is treated with utmost care and love right from the pick up location to your delivery location. Our joy is complete when customer expectation is met and exceeded.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

862 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars
Verified

Legit

Best so far ✅

October 8, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Kaish it is working MQ, thank you for your business and thanks for taking the time to give us a review 😍

Rated 5 out of 5 stars
Verified

Accuracy at it's peak👌

I received my things intact and on time. I am very satisfied with Browny Logistics services. 👌👌👌👌

October 8, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Fantastic! Thanks for the review Irene, it is always a pleasure serving you 😍

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Rated 5 out of 5 stars
Verified

Excellent Service I had a great experience with Browny…

I had a great experience with Browny Logistics Company. They arrived right on time to collect, their staff are neat, professional, and very polite, unlike other companies I have used previously. I just loved the fact they delivered all my products in a secured closed van and not an open top van, ensuring my items stayed clean and dust-free. All my products were delivered in perfect condition. Even all my loosed items were wrapped and securely protected. It is clear they take pride in their work and care about their customers. Thank you. Highly recommend their services👏👏👏

October 8, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Wow! Thanks for taking the time to write such a comprehensive review Bernice, it is always great knowing we are meeting expectations 😍

Rated 5 out of 5 stars
Verified

Agent Professionalism

Manner in which the agents approached the assignment was great.

October 8, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Amazing! Thank you for the review sir, we appreciate your consistency 😍

Rated 5 out of 5 stars
Verified

I have been shipping with this company…

I have been shipping with this company over 4 years. They are reliable, honest and deliver services as promised. They are great in keeping the customer informed at every stage of shipment, excellent communication throughout. Their prices are moderate and above all they render excellent services.

October 7, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Thanks for the awesome review sir. We appreciate your business 😍

Rated 5 out of 5 stars
Verified

Great job

Browny logistics is my best bet for door to door shipping…
Any day, anytime!

October 7, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Amazing! Thanks for the review Elike. It’s great to have you aboard the Browny train 😍

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Rated 5 out of 5 stars
Verified

Fantastic service

Fantastic service. Highly recommened.

October 5, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Thanks for the review sir. We appreciate your business and look forward to your next consignment 😍

Rated 5 out of 5 stars
Verified

Happy with overall service.

Happy with overall service.

September 10, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Thanks for the review Alfred. We are pleased you are happy with the overall service. We look forward to seeing you again soon 😍

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Rated 5 out of 5 stars
Verified

I had a amazing experience with my shipping to Ghana

I had a great experience with my package delivery. Customer service was amazing with regular updates on shipment. Estimated time for delivery was on point. My package was delivered right to my doorstep In Kumasi. My package arrived to my family in the same condition it collected from me in UK. Thank you very much Browny for your excellent service with shipping to my home in Kumasi, Ghana.

September 10, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Thank you for review Ernestina. We are pleased you had an amazing experience. We look forward to your next consignment in the very near future 😍

Rated 5 out of 5 stars
Verified

Good service as always

Great service

September 8, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Awesome! Thanks for the review Comfort, we are pleased you experienced a great service, we look forward to seeing you again soon 😍

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Rated 5 out of 5 stars
Verified

Delivered with precision

Delivered with precision
Can't fault you anywhere.
Will definitely work with you again.

Will be nice if they come to southwest of England.

September 10, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Thanks for the review Andy, we are glad to have delivered with precision. We do collect from Southwest though. Give us a call to discuss this 😍

Rated 5 out of 5 stars
Verified

Great services in all kind

September 10, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Thank you for the review Thomas. We are pleased you had a great experience. We look forward to your next consignment 😍

Rated 5 out of 5 stars
Verified

First Class Operation

Everything was done correctly from start to finish. I cannot recommend Browny Logistics more srtongly. Thank you.

September 8, 2025
BrownyLogistics logo

Reply from BrownyLogistics

Kaish! We are honoured to have delivered a first class operation sir. Thank you the review 😍

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