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Bramble Berry Reviews 3,093

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product offerings, noting the wide selection available on the website. Consumers appreciate the value, particularly the trial size options for fragrances, which allow them to test scents affordably. People are also pleased with the prompt updates on their orders and the fact that deliveries often arrive ahead of schedule. Consumers highlight the superior quality of the products, which they believe contributes to the satisfaction of their own customers. Reviewers also appreciate the user-friendliness of the website, the helpful information and resources provided, and the inspiring DIY projects. The company's commitment to excellent customer service, including quick resolution of issues and helpful assistance with delivery options, is also frequently mentioned.

Based on these reviews

Rated 5 out of 5 stars
Verified

I have been in business for 5 years now and use all of Bramble Berry products because they are by far the best quality I have found. Customer service is always top notch and the educational videos... See more

Rated 5 out of 5 stars
Verified

I love the product ingredients that y'all offer for my cold processing soap. I love the project suggestions that you have and the videos to help me be successful in my hobby of soap making. I love t... See more

Rated 5 out of 5 stars
Verified

Easy ordering, fast shipping and great products! Thank you for doing such a great job on getting my order processed quickly as I’ve been dealing with another company for over a month now and I still d... See more

Rated 5 out of 5 stars
Verified

Bramble Berry has been a great supplier for me, and consistently has great products. I've never had issues with shipping; it always comes promptly. Great, reliable, and well tested products, along w... See more

Rated 4 out of 5 stars
Verified

I can always go to BB for technical advise and you were essential in my soap making beginnings. The products are presented honestly in terms of where and where not applicable. If there is any negati... See more

Rated 5 out of 5 stars
Verified

Processing time was as stated and shipping was fast. I got my order earlier than expected. Everything was secure and carefully wrapped. Fragrances were great. Always high quality.

Rated 5 out of 5 stars
Verified

Brambleberry has an amazing selection of scents for all your crafting wants. They even do a 10 for 20 sampler size so you can try anything youre unsure of.

Rated 5 out of 5 stars
Verified

Anne Marie's company has made it so easy to shop and get the ingredients you need. It's easy enough for a beginner to figure things out with guides and suggestions, and the usage notes are extremely h... See more

Rated 5 out of 5 stars
Verified

Product descriptions and photos are clear and helpful. I like those with video demonstrations. Items were well-packed and arrived quickly. Opening a Brambleberry order feels a bit like opening a pres... See more

Rated 4 out of 5 stars
Verified

I love everything that comes from Bramble Berry. My granddaughter and I had a fun time making lip gloss together. This delivery came with a few issues though. When opening the lip gloss base wasn't... See more

Rated 5 out of 5 stars
Verified

I purchased some items for soap making at an estate sale and this brand was the most used. I purchased some fragrance oils and they smell so wonderful. I would definitely recommend them for all your c... See more

Rated 5 out of 5 stars
Verified

I love this site! it's full of helpful information and resources, amazing DIY projects and high quality products. My order was perfect in every way and shipping time was a breeze. This is my first t... See more

Rated 5 out of 5 stars
Verified

What made my experience great? BrambleBerry sent me out a new order when the post office decided to return the first order to the sender without having ever delivered it to me. What did this compa... See more

Rated 5 out of 5 stars
Verified

Brambleberry is a great source for anything bath & body! I have ordered fragrance oils from them since the beginning of my soapers journey (among so many other items). Customer service is great and my... See more

Rated 5 out of 5 stars
Verified

I received my order earlier than expected. I contacted customer service to ask about delivery options and they were very helpful and friendly. And once I received my order everything was amazing. The... See more

Rated 5 out of 5 stars
Verified

I have been using Bramble Berry since I started crafting and continue to use them. I love the quality of their products (as do my clients) and variety. The recipes are amazing and provide step-by-step... See more

Rated 5 out of 5 stars
Verified

Learning to make cp soaps through bramble berry is the best experience ever. I love making soaps. The molds are very durable and the fragrances are all amazing . If you can put more variety of soap... See more

Rated 5 out of 5 stars
Verified

I've been using this company for 3 years now and I've only had good reviews. I love how my packages come a week earlier than expected so I can get my projects done faster! Top quality products and gre... See more

Rated 5 out of 5 stars
Verified

Received my supplies within 3 days of ordering, which has never happened in the 10 years of using Bramble Berry. I live on the east coast and it usually takes about 6 or 7 days.

Rated 5 out of 5 stars
Verified

The selection on the website is really good and there are a lot of choices. The trial size option of fragrances, where you purchase 10 and they're $2 each instead of $3 each is a great value to test f... See more

Rated 3 out of 5 stars

I had placed an order as a guest because it was the first time I ever purchased anything from them. But the acknowledgement didn't give a delivery estimate, so I tried to find the order on the websit... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been using and producing products from Bramble Berry for the past 8 years and I have been very pleased. The service and shipping are always wonderful. The sales and deals are definitely in the... See more

Rated 5 out of 5 stars
Verified

Easy website to order from. Lots of helpful information on website. Quick shipping. The fragrances I ordered smell great and worked well in cp soap

Rated 5 out of 5 stars
Verified

Bramble Berry has never given me a bad experience. Ive enjoyed that i didnt have to wait too long seeing the time of year it is since labor day ive had to wait for other companies orders but not Bramb... See more

Rated 5 out of 5 stars
Verified

I absolutely love Bramble Berry! It's so easy to shop for items specific to my hobbies. The kits are great for a project or to try something new.

Rated 5 out of 5 stars
Verified

Your website is very user friendly. I also like the 10 samples of essential oils for $20 as each season I don’t need large amounts. I have favorites I buy in bigger quantities

Rated 5 out of 5 stars
Verified

Well I was referred by Hello Glow recommended with projects, I like your projects, but sometimes I have some of the items, and sometimes I feel kind of expensive for my budget, I love when you offer... See more

Rated 5 out of 5 stars
Verified

An error was made on the address of my order, but I reached out to BrambleBerry and it was resolved super quickly. The replacement package arrived super quickly with everything I needed!

Rated 5 out of 5 stars
Verified

I enjoy ordering from bramble berry , their website is easy to use and they have a lot of products to choose from, the shipping is fast too so I don’t have to wait forever to get my order

Rated 5 out of 5 stars
Verified

Trial size was larger than I was expecting so will truly be able to use them and see if I like the smell in an actual product.

Rated 5 out of 5 stars
Verified

I really love your scents and your price's, and the information video's. Anne Marie your an inspiration to us soaper's and I do love Bramble Berry soap recipe's.

Rated 5 out of 5 stars
Verified

Package was sent per notification. Items in good condition. Coco fragrance oil was very nice thank you

Rated 5 out of 5 stars
Verified

The ease of finding everything that I needed at the moment as well. Unfortunately, I did not see the Amber in either essential or fragrance oils?

Rated 5 out of 5 stars
Verified

I am very happy with my package, everything is just as I expected and I’m sure I will continue to order from you.

Rated 5 out of 5 stars
Verified

The quality of the products are wonderful. Shipping was excellent. My only disadvantage is I wished the fragrances were at least 2 ounces.

Rated 5 out of 5 stars
Verified

Their fragrance oils are wonderful - the ones I bought before from China I guess were terrible very happy and will definitely order from them again

Rated 5 out of 5 stars
Verified

I always get what I ask for and if for some reason my product is damaged this company ensures that my product is replaced no questions asked.

Rated 5 out of 5 stars
Verified

The order came very quickly. I had ordered the products previously and needed to replenish what I had used. Now I have what I need to begin Christa’s gifts!

Rated 3 out of 5 stars
Verified

Last time I ordered it came with a nice card of instructions. Now, I have to print them off. I just felt lost when I got my kit. It wasn’t even packaged together in a box with the project name on it l... See more

Company replied

Rated 5 out of 5 stars
Verified

Super fast shipping and carefully packaged, which is really appreciate. All the fragrances smelled amazing.

Rated 5 out of 5 stars
Verified

Great selection of fragrances and ingredients. I love the helpful videos on soap making it’s very helpful and inspiring.

Rated 5 out of 5 stars
Verified

Bramble berry did everything well from the the freshness and the packaging of the products sent. I love the quality so I will be ordering again.

Rated 5 out of 5 stars
Verified

My experience with brambleberry about fragance oil is excellent the thing is incredible want buy more staff the fragances price is too expensive for me

Rated 5 out of 5 stars
Verified

All the fragrances bought smells amazing. Haven't bought anything from Bramble berry that has failed me. I am pleased.

Rated 5 out of 5 stars
Verified

Easy ordering , great products and easy tracking!

Rated 5 out of 5 stars
Verified

Deodorized Shea butter was super softening and made great body butter. Quality and price make Bramble Berry a great choice for ingredients. Will be ordering again!

Rated 5 out of 5 stars
Verified

I absolutely love Bramble Berry’s products — the quality is consistently excellent, and everything I’ve ordered has worked beautifully in my soap and candle projects. However, the only downside is the... See more

Rated 5 out of 5 stars
Verified

Brambleberry Rocks! They have most everything I need for my DIY Skincare creations, and I just love their website-easy to navigate and find what I need, with usage calculators for ingredients. Easy f... See more

Rated 5 out of 5 stars
Verified

I first discovered Bramble Berry through Amazon and was instantly obsessed with the depth and quality of their fragrance oils every scent felt so thoughtfully blended and true to name. 🌿 This time... See more

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Company details

  1. #10 of 20 best companies in Craft Store
  2. #5 of 18 best companies in Art Handcraft

Written by the company

Bramble Berry is a premier marketplace for soap making supplies, offering a vast selection of high-quality ingredients and tools for crafting soap, candles, and body care products. Their extensive inventory includes fragrances, essential oils, colorants, bases, and packaging options, catering to both novice and experienced artisans. Bramble Berry is renowned for their exclusive product lines, detailed project tutorials, and exceptional customer service. Their commitment to quality and innovation ensures that customers have access to the best materials for creating unique, handcrafted items. Explore Bramble Berry to elevate your DIY crafting experience.

Created by Makers, for Makers

Written by the company

Specializing in high-quality handcraft supplies.
We source our products from around the world and then test them in our lab. We only bring in the ones that perform best, because we know how important every project is to you. We are a partner to you on your creative journey, and we can’t wait to see where it leads you next.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 4 out of 5 stars
Verified

Everything came as expected

Everything came as expected! I love the silicone molds; not just easy to use, but also very easy to clean. The color blocks are amazing and very worth it! I've even made colors I wasn't expecting to be able to make (like Gold!) by playing around with blending two or more small amounts together. A small amount goes a long way.

October 10, 2025
Rated 5 out of 5 stars
Verified

Bramble Berry gives quality service

I have been in business for 5 years now and use all of Bramble Berry products because they are by far the best quality I have found.
Customer service is always top notch and the educational videos keep things rolling.
Thank you for always providing such great service.

October 26, 2025
Rated 5 out of 5 stars
Verified

5 stars all the way

Super fast shipping and carefully packaged, which is really appreciate. All the fragrances smelled amazing.

October 15, 2025

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