Product is similar to pictures and pure cotton. I was offered free gift to say thank you at checkout which never arrived. Not worth the price.
Company replied
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Bonyhub.co.uk online shopping has come up with a dream of providing all handcrafted jewelry,clothing and accessories at amazing low price and speedy delivery.We aim at satisfying women's cravings for shopping the authentic,unique design, origin,handmade and crafted india products. We hold an experience of 10 years of Customer satisfaction in the field of Online shopping.We have always understood the value of your hard-earned money and we respect it. This is for the reason why we withstand with you providing heavy discounts and cheap prices on your handpicked products.We believe in customer satisfaction at best deals. Our concept is bringing worlds most ethnic and exclusive products for you to add glamour on your beauty. Our team travels to every state of the countries and handpicks every item for you with high quality standard and perfection.
Newbury , RG14 7DP, Newbury, United Kingdom
Replied to 33% of negative reviews
Typically replies within 1 week
They are not replying about my refund Bonyhub .I posted them product back and spent my money and now they stopped replying me . And they also received their product back .
BIG WASTE OF MONEY
please never buy from this website , it’s fraud .
Terrible company . Ordered a item was too big shipped on 22nd sept and still no refund such a headache company I do not recommend
I've ordered a few items to choose from and received them within a week. I returned some which was straight forward (for a fee though but I guess that's why Bonyhub can maintain the competitive prices on their items). The refund process was done as described in the terms and when I asked the customer service team questions, I got quick and reliable answers within 24h. Very good experience all round.
I have bought a gown saree from bonyhub and it was very nice, looks exactly same as in the picture and correct size too. Very good customer service too. There was an issue with my order, it was my mistake, i have contacted bonyhub through whats app. Soved my issue within two days, i recieved my order on time, i cant wait to shop more 😊
I even have pictures of how insanely awful this saree was but, ripped edges, loose threads literally everywhere, edges cut up by what seems like a child, AWFUL material nothing like the pic, massive blouse, golden design of hem ending in random places on the saree, SEWING marks where the golden hem wasnt, see through and literally messed up everywhere, i am a working STUDENT, i bought the saree for £60 which is 3 days of work for me, it aint easy for everyone, i was gonna cry when it came with the worst material known to man after wanting to treat myself one time.
Edit: their attempt to remove my review as “defamation” rather than fix their issue was insane, they wanna call this defamation till ill pull up with pics of how RIDICULOUSLY the edges were cut up and the there were more threads than effort put into actually making this. Do better💀
I ordered a ready made saree. Arrived on time. Did not fit me. I contacted Customer Services and asked about how to return. I followed every step. Paid for the postage. No refund has arrived. I have emailed Customer Services several times with absolutely NO replies!!! Extremely disappointing. Will get my credit card involved. Will NEVER EVER order to this company again.
Bonyhub kept in touch throughout with any issues faced, my delivery arrived much sooner then expected and I was able to wear my new clothes for a function! Im so pleased and would definitely buy last minute outfits again!
Check reviews before purchasing! Poor quality and poor customer service. I’d avoid
Absolute stunning outfits, I made an order and the communication was really good. The products came within the time frame. Very happy with the quality of my outfits. Will be ordering again and recommending to friends and family.
I ordered from bonyhub, i ordered 2 items of clothing, and needed to process a return. I spoke to customer service and followed their instructions.
I have recieved my refund. The customer service team kept me informed.
They use Royal Mail 48 hour service on items they advertise as next day delivery. However when asked about the next day service they won’t tell you they are using a 48 hour service they blame the delay on the courier instead. I called them out on this and they had nothing to say, Poor customer service.
Items don’t look anything like those advertised.
Report them using the Citizens Advice consumer service, I’m going to.

Reply from Bonyhub Limited
The worst place to order your clothes i received my parcel missing scarf and the customer service is so poor not admitting they fault not providing with proof an not providing a returns label pure idiots not based in the UK
Somewhere in India. There my money gone down the drain

Reply from Bonyhub Limited
I bought a beautiful wedding outfit but missed the cut off time to exchange for a larger size …. All my fault . BONYHUB were wonderful as they have upped the size range to accommodate my size . What fantastic service ! And a small discount as well. How kind .
Have a lovely every day Salwar which I bought last year .Beautifully made and great value .
So looking forward to receiving the right size , which will make me feel fantastic at my son’s wedding .

Reply from Bonyhub Limited
After I wrote a negative review about them, Bonyhub got it removed from here. Well, here I come again: STAY AWAY FROM THIS COMPANY. After sending me the wrong saree, completely different design, their customer service was extremely rude, refusing to acknowledge their mistake, blaming me by saying that “it must be my first time shopping online”. How rude dismissive of them! They eventually apologised for those comments but i am still waiting for my refund!

Reply from Bonyhub Limited
Absolutely loved it.. I was nit sure about buying it and kept it in my wishlist for months.. At last decided to purchase it and return it if it's not good.. But when I received the item, I was surprised coz its such a beautiful kurta.. Good quality and very comfortable to wear.

Reply from Bonyhub Limited
Great experience and amazing kurta set. Same as shown in the picture.. Go with it

Reply from Bonyhub Limited
Gifted a beautiful ready to wear saree for my wife. Indeed best collection

Reply from Bonyhub Limited
Very poor customer service - I returned 2 items on 18th February, as per the online Returns Policy, but am yet to receive the funds on 12th April. Despite the company confirming on 14th March they would issue a refund, this has still not arrived. Since this date I have had no response to my emails from the company, which depicts they are clearly not willing to resolve this.
Very disappointing and judging by other reviews - I should have steered clear as their returns policy is terrible.

Reply from Bonyhub Limited
I have ordered 4-5 times, and the experience was really good. The material of the dresses are really nice. I really appreciate the help and support Bonyhub team did, i was trying to return the dress.

Reply from Bonyhub Limited
I love my purchase from bonyhub. It arrived within the time frame specified and the suit is great quality, style and design. Can't wait to order again.

Reply from Bonyhub Limited
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